Datasheet
QuickSpecs
HP StoreEver MSL2024 and MSL4048 Tape Libraries
Service and Support, HP Care Pack and Warranty Information
c04154359 — DA – 13258 Worldwide — Version 44 — January 30, 2015
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Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the
support portal, visit: http://www.hp.com/support
Customer Technical
Training
Consider education as an integral part of your strategy to get the best return on investment for your
HP storage solution. HP offers a variety of training courses on storage software, networking, archiving
and disk storage systems. Our classes are available in many delivery modalities from traditional
instructor-led courses at one of our 80 training centers worldwide to on-site training customized to
your needs or online. www.hp.com/learn/storage
HP Services Awards
HP Services continues to be recognized for service and support excellence by customers, partners,
industry organizations and publications around the world. Recent honors and award reflect our
services team's dedications, technical expertise, professionalism and uncompromising commitment to
customer satisfaction. For a list of all our awards, please visit:
http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.htm
Additional Services
Information
For more information about HP Care Pack Services for Storage, please visit:
http://www.hp.com/services/storage
If you have specific questions, contact your local HP representative. Contact information for a
representative in your area can be found at "Contact HP" http://www.hp.com