Datasheet
Optimized Care
- delivers
best performance and
stability through
deployment and proactive
management practices
Choose from three levels of operate and support care
HP Proactive Care 24x7
-Plus, 20 credits per year per array
Additional options
- HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits
per year, per array
Standard Care
-maintains
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
HP Proactive Care 24x7-Plus, 10 credits per year per array
Additional options
- HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits
per year, per array
Basic Care
-Minimum
recommended support
HP Support Plus 24
- plus 10 HP Proactive Select credits per year, per array
Additional options
- 10 Proactive Select Credits per Year
Remote
Support Automation
HP Insight Remote Support
-Available at no additional cost to all warranty, HP Care Pack Service and
service agreement customers, uses proven technology to deliver secure, reliable 24x7 remote monitoring,
diagnosis and problem resolution.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-4676ENW.pdf
http://h18004.www1.hp.com/products/servers/management/insight-remote-support/
overview.html
For more information
www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at:
www.hp.com/go/lookuptool
QuickSpecs
HP MSA 1040 Storage
Service and Support, HP Care Pack, and Warranty Information
DA - 14884 North America — Version 2 — April 14, 2014
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