Use and Care

ManualsBrandsHestan ManualsCooking Appliances30 Inch Double Wall Oven with TwinVection™ Technology, Touch Control Display, Porcelain Enamel Interior, Soft Close Door, 9 Oven Modes, Marquise Accented™ Handle, Backlit Knobs and 4.4 cu. ft. Oven Capacity: Lush

SOLVING OPERATIONAL PROBLEMS

Before calling for service, check the following to avoid unnecessary service charges.

Oven Problem Problem Solving Steps

F03 or F04 Error appears

in the display window.

A problem with latch mechanism occurred. Remove power and

turn it back on again after a few seconds. The oven should run a

latch auto–test. If condition persists, note the code number and

call for service.

Other F__ Error appears in

the display window.

Remove power and turn it back on again after a few seconds. If

condition persists, note the code number and call for service.

The oven display stays

OFF

Turn off power at the main power supply (fuse or breaker box).

Turn breaker back on. If condition persists, call for service.

Cooling fan continues to

run after oven is turned

off

This is normal. The fan turns off automatically when the

electronic components have cooled sufficiently.

Oven door is locked and

will not release, even after

cooling

Turn the oven off at the circuit breaker and wait a few seconds.

Turn breaker back on. The oven should reset itself and will be

operable.

Oven is not heating Check the circuit breaker or fuse box to your house. Make sure

there is proper electrical power to the oven. Make sure the oven

temperature has been selected.

Oven is not cooking

evenly

Refer to cook charts for recommended rack position. Always

reduce recipe temperature by 25°F [15°C] when baking with

Convention Bake mode.

Oven temperature is too

hot or too cold

The oven thermostat needs adjustment.

Contact Hestan Customer Care. .

Oven light is not working

properly

Replace or reinsert the light bulb if loose or defective. See

“Replacing an Oven Light” on page 38. Touching the bulb with

fingers may cause the bulb to burn out.

Oven light stays on Check for obstruction in oven door. Check to see if hinge is bent

or door switch broken.

Cannot remove lens cover

on light

There may be a soil build-up around the lens cover. Wipe lens

cover area with a clean dry towel prior to attempting to remove

the lens cover.

Oven will not Self-Clean

properly

Allow the oven to cool before running Self-Clean. Always wipe

out loose soils or heavy spillover before running Self-Clean. If

oven is badly soiled, set oven for a four-hour Self-Clean.

See “Self-Cleaning the Oven” on page 33. .

Clock and timer are not

working properly

Make sure there is proper electrical power to the oven. See the

“Setting the Clock and Timer” on page 17. .

Excessive moisture When using Bake mode, preheat the oven first. Convection Bake

and Convection Roast will eliminate any moisture in oven (this is

one of the advantages of convection).

Porcelain chips When oven racks are removed and replaced, always tilt racks

upward and do not force them to avoid chipping the porcelain..

Is the control knob set to

the proper heat level?

See “Setting Cooking Mode and Temperature” on page 18. .