User's Manual

51
(Continued)
Symptoms
Points to Check
Abnormal packet size
(missing packets)
Check whether
· the horizontal FOV has been changed on the Azimuth FOV page of web control
· the Ethernet is overloaded
· a switch is connected into the network. The data transmitted from other devices may cause network
congestion and packet loss
Afterwards,
· connect the PC only to the LiDAR and check for packet loss
Abnormal point cloud
(misaligned points, flashing
points, or incomplete FOV)
Verify that
· the LiDAR's enclosure is clean. If not, refer to Chapter 7 (Sensor Maintenance) for the cleaning method
· the LiDAR's calibration file is imported
Afterwards, check for packet loss
· If no packet is missing while the point cloud flashes, please update PandarView to the latest version and
restart the PC
· If problem persists, try connecting the LiDAR to another PC
GPS cannot be locked
Verify that
· the GPS receiver is properly connected
· the PPS signal is connected to the LiDAR
· the Destination GPS Port is correct on the Settings page of web control
· the input GPS signals satisfy the electrical requirements in Section 2.2 (Interface) and Section 2.3.1
(Connection Box) in this user manual