Warranty

12020 Eastgate Blvd., Mt. Juliet, TN 37122 615.773.9900 [e-mail]
Hercules Stands
Full Lifetime Warranty Policy
Thank you for purchasing the quality and dependability found in all HERCULES Stands. All HERCULES Stands are
guaranteed free of defects in workmanship and materials. KHS America’s obligation under this Warranty is limited to
the repair or replacement of any defective part or parts of said products or replacement of the stand.
Screws, springs, pads, foam, and other parts subject to normal wear have no warranty coverage.
This warranty does not cover damage, deterioration or malfunction caused by accident, negligence, misuse, or
abuse. Final determination and resolution of replacement and or repair action is held by KHS America and its
authorized representative. KHS America reserves the right to final determination of any and all warranty obligations.
KHS America is not responsible for any losses incurred while the stand is involved in the warranty process. KHS
America’s final liability extends only to the repair or replacement of said stand and shall not exceed the replacement
value of the stand.
To obtain warranty service, please contact your local HERCULES dealer. If a local dealer is not available contact
KHS America customer relations team directly using the information provided below or see www.herculesstands.com
for more information. A return authorization may be required for all warranty services to be addressed specifically by
KHS America, Inc.
Please email, mail or fax the following:
1) Full Name
2) Street Address, City, State, Zip-code
3) Email address
4) Phone Number
5) HERCULES Stand model number
6) Purchase Receipt
7) A photo of the stand specifically showing the malfunctioning or damaged area
8) And please include a description of the issue.
To:
KHS America, Inc.
12020 Eastgate Blvd.
Mt. Juliet, TN 37122
Attn: Customer Service -Warranty Repair
Phone: [phone]
Fax: [phone]
[e-mail]