Warranty

WARRANTY SERVICE
HOW TO OBTAIN WARRANTY INFORMATION
If you are a store, please contact KMC Music Inc customer service with the model number, serial
number, problem and warranty status of the item. You will be issued a Return Authorization number
(RMA) and shipping instructions to return the instrument to the appropriate KMC Music facility for
Warranty Evaluation.
If you are a consumer, please contact your place of purchase to request Warranty Evaluation. You need
to provide the model number, serial number and a copy of your original sales receipt for the instrument
when you return it to the store. The store will contact KMC Music on your behalf to arrange for the
Warranty Evaluation.
If your place of purchase is no longer in business or is not located near you, please search our Warranty
Service Center to find one close to you.
HE CUSTOMER SERVICE AND WARRANTY INFORMATION LISTED ON THIS WEB SITE APPLIES TO UNITED
STATES CUSTOMERS ONLY.
FOR CUSTOMERS OUTSIDE THE UNITED STATES, PLEASE CONTACT YOUR DISTRIBUTOR.
WARRANTY SERVICE
HOW LONG IS MY WARRANTY?
PRODUCT
WARRANTY
COMMENTS
Band Instruments & Accessories
Belmonte Band
instruments
1 Year
No Plating, Pads, etc.
E.M. Winston
1 Year Limited
Send To Manufacturer
Cases
90 Days
Stands – K & M
3 Years
Stands – Belmonte
Ltd Lifetime (1999)
No Finish
Banjos & Folk Instruments
IIDA Banjos
1 Year
No Plating or Finish
Montana Banjos
90 Days
No Plating, etc.
Montana Mandolins
90 Days
Ukuleles – Hilo
90 Days
No Finish
Applause Mandolins
1 Year