FAQ
FAQs
Q How is a wax seal installed?
A If you locate your cursor over the technical info block found on our website, Oatey.com, and then click
on the How-To Videos in the drop down, you can watch a quick video on how to install the wax seal. It is
always important to rst set the toilet bowl in place before installing the wax seal; this will conrm that
the toilet bolts are aligned properly, and the oor can be checked for levelness in case the bowl will need
to be shimmed during installation.
Q Does Oatey sell a wax gasket that is made from bees wax?
A No. Wax seals made with bees wax would be too expensive and would not have any benets or
advantages over our current products.
Q What is the shelf life of a wax seal?
A The shelf life depends on how the product is stored. If a wax seal is stored in a dry location exposed to
temperatures between 40°F and 110°F, the shelf life is 5 years from date of manufacture.
Q What temperature should the wax seal be installed at?
A You should make sure that your wax seal is between 70°F and 110°F at the time of installation. This will
give you the best compression for a water tight seal.
Q Is Liquilock safe to use if you have a septic system?
A Yes. Liquilock is biodegradable.
Q How long can you leave Liquilock in the toilet before it will dry out?
A Liquilock can be left in a toilet for up to 1 week (5days) without any issues. If you plan on storing the
toilet for longer periods of time or if it is extremely hot and dry where the toilet will be stored, wrap the
toilet in a 55 gallon trash bag to keep the Liquilock from crusting over.
Bowl Setting Wax Gaskets and Bolts