Operation Manual

Setting up the antenna
Version 1.2 - May 2008 HELLAS SAT Point&Play Setup Manual - page 38
Persistent low pitch
If you keep hearing a low pitch tone, this might indicate one of the following issues:
- Check if you have a clear line of sight, and no building, tree or other obstruction is blocking
the path between the antenna and the satellite.
Select a place with clear line of sight to set-up the antenna.
-The pointing carrier selected in the IPmodem status page is not correct.
If so, on the IPmodem status page on your computer:
- Click Pointing completed.
- Click Restart Pointing.
- Select the other pointing carrier in the list and restart the entire pointing procedure.
- It is indicated on the status page when you are pointed to the correct satellite. The antenna
might be pointing to the wrong satellite.
If so, you need to
- repoint the antenna until you receive a signal;
- perform the horizontal and vertical steps above until the antenna is pointing correctly
towards the satellite.