User Guide

CUSTOMERSUPPORT
NorthAmerica
UnitedKingdom
[e-mail]
[e-mail]
01
SAFETYCAUTIONS
1.PleasekeeptheNVRawayfromliquidincaseofshort-circuit.
2.Pleaseusetheproductinanopenspaceanddonotblocktheairvents.
3.Foryoursafety,pleaseusetheoriginalpowersupplyprovided.
4.IftheNVRstartsorworksabnormally,pleaseunplugthepoweradapterand
cleanthedustonthemainboardintheNVRdevice,thenrestarttheNVR.
5.Pleaseobeytheregulationsandpoliciesinyourcountryandareawhen
installingtheproduct.
OPERATENVRSYSTEM
SystemConnections
DonotfixtheIPCamerawiththescrewsbeforeyoucanseetheimage
onthescreenandknowtheidealpositiontoinstallit.
UnwindtheantennasoftheNVR;
InstallandtightentheantennasontheIPcameras;
Plugthepoweradapter(12V/2A)intotheNVRandthesocket;
Plugthepoweradapter(12V/1A)intotheIPCameraandthesocket.

2
4
1
2
3
VideoPlayback
Rightclickthemouseonthemaininterface,thenselectVideoPlaybacktoplay
therecordedvideos.Selectthedatewithgreencolor,ChannelandRecord
Mode(⑥),thenclickSearchtolistallthefilteredvideos.
③AreaforVideoPlaying
⑤FilteredVideosList
⑥Filters
①DisplaythetimelinebyDay/Hour
②VideoRecordingTime
Option1:SelectonevideofilefromtheFilteredVideosList(⑤),thenclick
PlayorFilePlaybacktoplaytheselectedvideo.
Option2:LeftclickthemouseontheRed/Green(RedforScheduledRecord
andGreenforMotionRecord)partofthetimeline.Thevideos
recordedfrom4channelscanbeplayedatthesametime.
VideoBackup
Option1:
InsertaUSBdrive(upto64GBandFAT32formatonly),thenselectVideo
Playbacktoentertheinterfacebelow.
Step3:
Click+Add(ontheupperrightcorner)toadddevice.
Step4:
-ClickCloudID(ontheleftside);
-InputyourCloudIDnumber,username(admin)andpassword(skipitifyou
didn'tsetone);
-SelectNVRintheTypeboxandinput4intheboxofNumberofChannels;
-ClickFinish.
Step5:
ClicktoconnectyourNVRsystemandshowthelivepicturesofthechannels.
VideoPlaybackandBackup
Step1:
Click(onthebottommenubar),thenclickConfirminthepop-up
windowtoentertheinterfaceofVideoPlayback.
Step2:
SelectChannel,RecordtypeandDatetofilterthevideos,clickRetrievalto
displaytherecordedvideos,thenclickonthecoloredtimelinetoseethe
recordedvideos.
OtherFunctionsoftheBottomMenu
DeviceManagement():Toadd/deleteNVRdevices;tomodifythedevice
information.
UserParameter():Toselectlanguage;tochangethestoragepathsof
Screenshotsandvideos;tosettimezone.
Record():Torecordthelivevideosonyourcomputer.
Screenshot():Tocaptureascreenshotofthelivevideosandsaveiton
yourcomputer
Disconnectall():TodisconnecttheNVRdevice.
ScreenNumber():Tochangethechannelsshowinginthescreen.
MoreFunction():Tochangethepassword;tochecktheuserlogs;
tochecksystemmessages.
Notice:
1.YourCloudIDcanbefoundinNetworkSetup(Page09).
2.PleasemakesurethatyourNVRisInternetconnectedthroughtheethernet
cable,andthestatusofyournetworkisHealthyNetwork.
3.PleasemakesuretheNVRSystemandthemobiledeviceareconnectedto
thesamenetworkthefirsttime.
AppInstallation
SearchanddownloadHeimKitstoyourmobiledevicefromAppStore/Google
PlayorscantheQRcodesbelowtodownload.
iOSSystem:
iOS8.0orlater
AndroidSystem:
Android4.4andup
NVRSystemAdding
InstallandopenHeimKitsApp,thenfollowthestepsbelowtoaddtheNVRsystem.
Step1:
RegisteranaccountwithyouremailaddressandlogintoHeimKits,thentap
inthecenterorontheupperrightcornertocontinue.
Login
+1
password
Forgetpassword? Register
Confirm
RememberPassword
Otherwayoflogin
Device Group
mydevice Mycenter
Step2:
TapKittostartaddingyourNVRsystem,thentheAppwillscantheNVRsystem
nearbyautomatically.
Step3:
TaponthecorrectNVRafterscanning.Theninputtherequiredinformation
(e.g.enterthepasswordifyousetone;ifnot,skipit.)ThentaponCompleteto
enterthemaininterface.
EXTENDTHEWI-FIRANGE
TheWi-Fisignalwillbeweakerwhengoingthroughwalls,stairsandother
obstacles.However,therearesomesolutionsthatmayhelptoextendthe
Wi-Firange.
AdjusttheAntennastotheAppropriateAngle
Accordingtothesignaltransmissioncharacterofantenna,it'sbettertoadjust
theantennasofthecamerastobeparalleledwiththeantennasoftheNVR
whentheyareinahorizontalplane,oradjusttheantennasofthecamerasto
beverticaltotheantennasoftheNVRwhentheyareinaverticalplane.By
doingso,yourNVRcanpickupbettersignals.
Step2:
ClickafterCH1/IPCAM1,thenselect2tosetIPCAM1asarepeater.This
meansCH2/IPCAM2isconnectedtotheNVRthroughCH1/IPCAM1.
Step3:
ClickApplytofinishthecascadingconnection.Tocheckifit'ssetsuccessfully,
pleaseclickRefresh.TodeletetheRepeater,leftclickontheselectedchannel,
thenclickApplyandOK.
ADDORDELETECAMERAS
ThisNVRsystemsupportsupto8camerasatmost,pleasecontactour
HeimVisionserviceteamtogetthepurchaselink.Ifyouwanttoadd/delete
cameras,pleasefollowthestepsbelow:
Step1:
Plugthepoweradapterintothenewcameraandsocket;
Step2:
PlugtheEthernetcableintotheNVRsystemandthecamera;
Step4:
ClickRefreshtoshowthenewIPcameraandselectit,thenclickMatchCode
toaddthenewcameraautomatically.
TROUBLESHOOTINGGUIDE
Q1.Thereisnolivepicturesometimes.
•ItmaybecausedbythepoornetworkduetoWi-Fiinterference,obstacle
blockingandsoon.
1.WhenyouareviewingthelivepicturefromtheCloud,pleasemakesure
thenetworkconnectionbetweentheNVRandrouterworkswell.Atthe
sametime,makesuretherouterprovidesenoughuploadbandwidth.
Toimprovethequalityofnetwork,youcanreboottherouterregularly.
2.Whenyouareviewingthelivepicturefromthesamenetworkasyour
router's,pleasemakesurethenetworkconnectionbetweenthecamera
andNVRworkswell.Youcancheckeachchannel'ssignalstrengthon
theupperrightcorneroftheirlivepictures.
*IftheWi-Fisignalisgoodbutthelivepictureofallthechannelsstill
buffersandlags,anotherdevicemayinterferetheconnection
betweentheNVRandcameras.Pleasekeepasfewsignalinterferences
aspossiblebetweentheNVRandthecameras.
*IftheWi-Fisignalofonechannelispoor,movethecameracloseto
theNVRtocheckwhetherthestrengthofWi-Fisignalisstrongerand
makesuretheantennaofthecameraisfixedwellandpointedatthe
rightdirection.IftheWi-Fisignalofallchannelsispoor,pleaseslowly
movetheantennasoftheNVRuntiltheypointattherightdirection
asmentionedinthesectionofAdjusttheantennastotheappropriate
anglefrompage20.
Q2.ThereisnolivepicturewhenusingabrowsertologintotheNVR.

•PleasegotoSystemSetup>NetworkSetup>Webporttocheckwhether
theWebporthasbeenchangedfrom80toanothernumber,e.g.1111.If
yes,inputtheIPaddressand:1111intoIEtovisit.Forexample,theIP
addressis192.168.251.106andtheWebportis1111,thenpleaseinput
http://192.168.251.106:1111.

Q6.NVRsystemcannotdetecttheHardDiskDrive.

•MakesuretheNVRworkswell.
•MakesurethepowercableandSATAcableoftheHardDiskDriveare
connectedcorrectlyandfirmly.
•TryanotherHardDiskDrive.
•TheHardDiskDrivewithbrandandfor24/7surveillanceisrecommended.
Makesureyoubackuptheimportantvideostimelyforsafety.
Q7.WhatshouldIdoifIforgettheloginpassword?

•Pleasesendusthetime(e.g.2019-03-2023:59:57WED)displayedonthe
livepictureofthechannel.Theserverwillgenerateatemporarypassword
whichisonlyvalidfor15minutes.HeimVisionsupportteamwillsendyou
thepassword.
Step2:
Connectthepowercablesand
datacablestothecorresponding
portsofyourHDD.
Step3:
FastenthecoverandHDDwith
thefourscrews.
Step4:
Fastenthecoveronthebackof
theNVRwiththetwoscrews.
PlugtheNVRandcamerasin,andwaitfor2-3minutes.Thelivepicturesfrom
thecameraswillbedisplayedonthescreen.Thenyoucanconnectthemouse
totheNVRandstartoperatingtheNVRsystem.
HARDDISKDRIVEINSTALLATIONAND
SYSTEMCONNECTIONS
Notice:
1.Torecordvideoandplaytherecordedvideo,theinstallationoftheHard
DiskDriveisamust.Otherwise,youcanonlywatchthelivepicture.
2.AHardDiskDriveisnotincludedinthisNVRSystem.
3.ThisNVRsystemworkswitha3.5''SATAHDD.TheHDDshoudbeformatted
ifit'sinstalled.
Step1:
Loosenthescrewsonthebackof
theNVRandthenremovethecover.
HardDiskDriveInstallation
1
2
4
5
6
3
④Pause/Play/FastForward
1 2
3 4
Userlogin
admin|
Pleaseenterpassword
Rememberpassword Autologin
Login
ForgetPassword?
EseeCloudCameraMonitoringSystem
Tip:
IftheWebport(e.g.80)ofyourNVRsystemhasbeenchangedtoanother
number,e.g.1111,pleaseenter192.168.32.213:1111intotheIEbrowser.
Option2:
WhenyourPCisconnectedtoadifferentRouterwhichisnotthesameasyour
NVR'S,youcanvisittheNVRsystemfromCloud.
Pleasevisitwww.e-seenet.com,theninputyourCloudID(e.g.2416666666)
andUsernametologintotheNVRsystem.
Step1:
RightclickthemousetoshowtheMenubar,thenclickVideoManage>
RepeatertoentertheRepeatersetting.
NVR
IPCAM1 IPCAM2
Networkcable
NVR Camera
Step3:
RightclickthemousetoshowtheMenubar,thenselectVideoManage.
1
Selectthecameraneedtobedeletedfromtheaddeddevicelistandclick
Delete.
Ifyouneedmorehelp,pleasefeelfreetocontactusat[e-mail].
GeneralSetup
RecordSetup NetworkSetup ChannelSetup SystemAdmin
SystemVersion
SystemLog
User
SystemUpgrade
SysMaintenance
FactorySetting
ID
1
2
3
4
5
6
7
8
9
10
11
12
UserName
admin
Superuser
Yes
AddUser
DeleteUser
EditUser
SetPassword
OK Cancel
CAM1
2019-04-0313:56:11WED
CAM1
2019-04-0313:56:10WED
13:56:11
Hour
Day
1
2
3
4
0H
4H
8H
12H
16H 20H
24H
2019-04-0313:54:00
x1
Exit
Backup
FilePlayback
Search
00：00-23：59
Time
Motion
Sensor
1 /4
CH
4
2
1
4
2
1
2
4
Begintime
16:00:02
16:00:01
16:00:00
15:27:50
15:27:49
15:27:48
15:27:36
15:27:34
Size
17M
27M
28M
46M
111M
117M
602K
259K
1 2 3 4
5 6 7 8
Channel
Su
31
7
14
21
28
5
Mo
1
8
15
22
29
6
Tu
2
9
16
23
30
7
We
3
10
17
24
1
8
Th
4
11
18
25
2
9
Fr
5
12
19
26
3
10
Sa
6
13
20
27
4
11
20 19 04
SplitScreen
VideoManage
SystemSetup
VideoPlayback
VideoBackup
ColorAdjust
PTZControl
Volume
SetupWizard
FastNetwork
WirelessAdd
ExitSystem
EseeCloud
AddDevice
IP/DNNS
CloudID
*CloudID:
UserName:
Area:
Type:
ChannelSerial:
ChannelType:
Port:
Password:
DeviceName:
*NumberOf
Channels:
ChannelName:
Panorama:
Finish Cancel
2416666666
admin
center
NVR
1
Normal
10000

HeimVision
4
ch_1
Close
Add
Devicelist
Modify Add
Devicelist
Modify
EseeCloud
Group
RecordType
2019-04
Sun

7
14
21
28
Mon
1
8
15
22
29
Tue
2
9
16
23
30
Wed
3
10
17
24
Thu
4
11
18
25
Fri
5
12
19
26
Sat
6
13
20
27
Retrieval
00：00 01：00 0 2：00 03：00 04：00 05：00 06：00 0 7：00 08：00 09：00 10：00 11：00 12：00
AllTypes
MotionDetection
TimingDetection
AlarmDetection
ManualDetection
OPERATENVRSYSTEMONAMOBILEDEVICE
AddDevice
Choosedevice
Scanningnearbydevices,scanningtakes
about3minutes,pleasebepatient
addmanully
AddDevice
RUN HDD PWR
IR
Standalonecamera
Kit
LANscan
Networkeddevices
Scancodetoadddevice
Othercamera
Language
CloudIDlogin Usernamelogin
CloudID:
Username:
Password:
2416666666
admin
Savethelogingdevice
Login
Repeater
Help
Apply
Ok Cancel
NVR
CH1
CH2
CH3
CH4
Refresh
ConnectInformation
Channel
CH1
CH2
CH3
CH4
Signal
84
43
90
89
--
--
--
--
VideoManage
N1
Protocol
ID DeviceName IPAddress Port Protocol
0 /0
Search
MatchCode
AddOne
ModifyIP
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WirelessSetup
Repeater
Channel
1
2
3
4
5
6
7
8
DeviceName
IPCAM
IPCAM
IPCAM
IPCAM
IPAddress
172.20.14.31
172.20.14.32
172.20.14.30
172.20.14.33
Status
ConnectSuccess
ConnectSuccess
ConnectSuccess
ConnectSuccess
Ok Cancel
VideoManage
N1
Protocol
ID DeviceName IPAddress Preview Protocol
0 /0
Refresh
MatchCode
AutoAdd
Modify
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WirelessSetup
Repeater
Channel
1
2
3
4
5
6
7
8
DeviceName
IPCAM
IPCAM
IPCAM
IPCAM
IPAddress
172.20.14.31
172.20.14.32
172.20.14.30
172.20.14.33
Status
ConnectSuccess
ConnectSuccess
ConnectSuccess
ConnectSuccess
NoVideoSource
NoVideoSource
NoVideoSource
NoVideoSource
Ok Cancel
VideoManage
N1
Protocol
ID
1
DeviceName
IPCAM
IPAddress
172.20.14.33
Port
80
Protocol
N1
0 /0
Refresh
MatchCode
AutoAdd
Modify
Advanced
Delete
DeleteAll
ManualEdit
ChannelSetup
WirlessSetup
Repeater
Channel
1
2
3
4
5
6
7
8
DeviceName
IPCAM
IPCAM
IPCAM
IPAddress
172.20.14.31
172.20.14.32
172.20.14.30
Status
ConnectSuccess
ConnectSuccess
ConnectSuccess
NoSideoSource
NoSideoSource
NoSideoSource
NoSideoSource
NoSideoSource
Ok Cancel
5 6
AddDevice Complete
CoudID
NameOF
Device
Username
Password
2416666666
Heimvision
admin
Inputdevicepassword
AddDevice
Choosedevice
2416666666 NVR
Notes:
1.ThedefaultUsernamefortheNVRsystemisadminandthedefaultPassword
isempty(noneedtoenteranything);
2.ThisNVRsystemcanbeonlyconnectedtothenetworkbyEthernetcable
currently;
3.Toprotectyourprivacy,pleasesetthepasswordatyourearliestconvenience.
Rightclickthemouseonthemaininterface,thengotoSystemsetup>
SystemAdmin>User>Setpasswordtosetapassword;
InstalltheHDDfirst,thenrightclickthemouseonthemaininterfaceandgoto
SystemSetup>Generalsetup>HDDSetuptocheckitsstatus.Ifit'snot
Formatted,selecttherightHDD,thenclickFormat.
HardDiskDriveFormatting
LivePicture
CAM1
2019-04-0313:56:09WED
CAM1
2019-04-0313:56:11WED
[e-mail]
NetworkSetup
ConnectingtheNVRtoarouterwiththeethernetcableisamustifyouwantto
remotelyviewthevideosfromamobiledeviceoraPC.YoucancheckCloudID,
IPaddressandWebporthere.
1.ClickShowQRCode,youcanseetheQRcodeandCloudIDhere.
2.MakesuretheNetworkstatusisHealthyNetwork;
3.WebportmayvaryondifferentNVRsystems.
OK CancelApply
GeneralSetup RecordSetup
NetworkSetup
ChannelSetup SystemAdmin
NetworkSetup
DDNS
E-Mail
WirelessSetup
PPPoE
DHCP
IPAddress
SubnetMask
Gateway
MACAddress
PreferredDNS
WebPort
MTU
NetworkBandwidth

NetworkStatus
100
MB/s
192.168.32.50
255.255.255.0
192.168.32.1
9GA3-A9FC-C445
192.168.32.1
80
1500
HealthyNetwork
ShowQRCode
OtherFunctionsontheMenuBar
RightclickthemousetoshowthemainMenubarasshownbelow,rightclick
againtohideit.
Download
GetanExtraAntennaExtensionCablewithStand
TakeofftheantennaoftheIPcamera,theninstalltheAntennaExtensionCord
intotheIPCameraandputitinapositionwheretheWi-Fisignalisstrong.
GetanExtraRepeater
ToextendtheWi-Firange,youcanalsoinstallaRepeater.Pleaserefertothe
usermanualoftherepeaterifyouboughtone.
SetupCascadingConnection
Notes:
1.YoucanusetheIPcamerasasrepeaterstoextendtheconnectionrange.
2.ThisvirtualRepeaterfunctioncannotstrengthentheWi-Fisignal,butjust
helptoextendtheWi-FirangebytheIPCamera.
Wall
Window
IPCamera
AntennaExtensionCord
NVR
Option1:
WhenyourPCisconnectedtothesameRouterastheNVR's,youcanvisitthe
localnetworktooperate.
InputyourIPaddress(e.g.192.168.32.213)intothesearchbarofyourbrowser
andlogintotheNVRsystem.PleaseinstallWebViewControlafteryourfirst
login.AndthenchangetheInternetsettingtoallowtheinstallationofWeb
ViewControl.
Network video client
Username:
Password:
admin
Remember me
Login
Step4:
Taponthepicturetoentertheliveinterface,thenyoucancaptureascreenshot,
recordthelivevideosonyourmobiledeviceandplaytherecordedvideosfrom
yourNVRsystem.
Device Group
mydevice Mycenter
Heimvision
Online
Share
Info Playback
HeimVision
Tips:
*IftheNVRisnotaddedautomatically,pleasetapaddmanullytoaddit.
*ThisdevicedoesnotsupportIntercomandPTZfunction.
OPERATENVRSYSTEMFROMABROWSERONPC
Notice:
1.YourCloudID,IPaddressandWebPortcanbefoundinNetworkSetup(Page09).
2.PleasemakesurethatyourNVRisInternetconnectedthroughtheethernet
cable,andthestatusofyournetworkisHealthyNetwork.
3.InternetExplorer(IE)browserisrecommended.
7 8
ID:2416666666
Step3:
ClickDownload(onthelowerrightcorner)toentertheinterfaceofDownload
Resources.
DownloadResources
StartTime:
2019-04-01
:
00 00 00
:
EndTime:
2019-04-01
:
23 59 59
:
Batch
Download
2
2
2
2
2
2
2
2019-04-0114:00:00
2019-04-0113:00:00
2019-04-0112:00:00
2019-04-0111:35:33
2019-04-0111:33:59
2019-04-0111:29:16
2019-04-0111:17:39
2019-04-0114:26:17
2019-04-0114:00:00
2019-04-0113:00:00
2019-04-0112:00:00
2019-04-0111:35:33
2019-04-0111:33:59
2019-04-0111:24:32
TimingDetection
TimingDetection
TimingDetection
TimingDetection
MotionDetection
TimingDetection
TimingDetection
Channel StartTime EndTime Type Operate
Step5:
Clicktoexitfromthevideoplaybackinterfaceandgetbacktothelive
videointerface.
Group
RecordType
2019-04
Sun

7
14
21
28
Mon
1
8
15
22
29
Tue
2
9
16
23
30
Wed
3
10
17
24
Thu
4
11
18
25
Fri
5
12
19
26
Sat
6
13
20
27
Retrieval Download
00 07：00 08：00 09：00 10：00 11：00 12：00
OPERATENVRSYSTEMFROMESEECLOUDONPC
Notice:
1.https://www.heimvision.com/download/Camerasisthelinkfor
downloadingEseeCloudoryoucancontactourHeimVisionserviceteamto
gettheinstallationlink.
2.YourCloudIDcanbefoundinNetworkSetup(Page09).
3.PleasemakesurethatyourNVRisInternetconnectedthroughtheethernet
cable,andthestatusofyournetworkisHealthyNetwork.
Step1:
DoubleclickEseeCloud_Setup.exetoinstallandthenrunthesoftware.
Step2:
LogintoEseeCloudClientwiththedefaultUserName(admin)andpassword
(empty,namelyenternothing)ifyoudidnotsetanypassword.
EseeCloudLogin
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
Devicelist
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
Tip:
PleasekeepyourNVRawayfromthedevicesthatinterferetheconnection
easily,suchasmicrowaveoven,TV,etc.Makesurethereareasfewobstacles
aspossiblebetweenyourNVRandthecameras.
SAFETYCAUTIONS................................................................................01
ABBREVIATIONSORTERMS..................................................................01
PACKAGE LIST.......................................................................................02
PRODUCTOVERVIEW............................................................................03
HARDDISKDRIVEINSTALLATIONANDSYSTEMCONNECTIONS.........04
HardDiskDriveInstallation..................................................................04
SystemConnections.............................................................................05
OPERATENVRSYSTEM..........................................................................06
Live Picture...........................................................................................06
HardDiskDriveFormatting..................................................................06
VideoRecording....................................................................................07
Video Playback.....................................................................................08
Video Backup........................................................................................08
NetworkSetup......................................................................................09
OtherFunctionsontheMenuBar........................................................10
OPERATENVRSYSTEMFROMESEECLOUDONPC..............................11
EseeCloud Login...................................................................................11
VideoPlaybackandBackup.................................................................13
OtherFunctionsoftheBottomMenu..................................................15
OPERATENVRSYSTEMONAMOBILEDEVICE......................................16
AppInstallation.....................................................................................16
NVRSystemAdding..............................................................................16
OPERATENVRSYSTEMFROMABROWSERONPC...............................19
EXTENDTHEWI-FIRANGE....................................................................20
AdjusttheAntennastotheAppropriateAngle....................................20
GetanExtraAntennaExtensionCablewithStand..............................21
GetanExtraRepeater...........................................................................21
SetupCascadingConnection...............................................................22
ADDORDELETECAMERAS...................................................................23
AddCameras.........................................................................................23
DeleteCameras.....................................................................................25
TROUBLESHOOTINGGUIDE.................................................................26
4
Antenna EthernetPort DC-InNightVisionSensor
LED
Stand
InstallationHole
Tip:
TheDevicelistisdisplayedwiththeGraphicstructure.Ifit'sdisplayedwitha
Treestructure,pleasedoubleclickonthedevicenametoconnectthesystem.
Thenyoucanwatchlivevideos,playanddownloadtherecordedvideosand
changethesettings,etc.
Q3.CanIaddextracameras?

•Thecamerawiththesamebrandisrecommendedifyouwanttoaddmore
cameras.Togetthelinkofbuyingcameraandthedetailedguideforadding
thecamera,pleasecontactusat[e-mail].
Q4.WhatshouldIdoifIremovedacamerafromtheNVRsystem?

•Thestepstoadditagainarethesameasaddinganewcameramentioned
inthesectionofAddCamerasonpage23.Findthecamerathatmatches
withthedeletedchannel,connectittotheNVRwiththeEthernetcable,
thengotoVideoManage>AutoAddtoaddit.
Q5.HowlongisthestoragetimeoftheHardDiskDrive?

•Theexamplebelowisforanaveragedatarate1024Kbpsand4cameras.
Storingthevideosforonedaytakesupabout42.19GBstoragebasedonthe
formulabelow:
1024(Kbps)*3600(secondsperhour)*24(hoursperday)*4(Channels)=
353,894,400Kbit
353,894,400Kbit=44,236,800KB
44,236,800KB=43,200MB
43,200MB=42.19GB
Ifyouhavea1TBHardDiskDrive,thecapacityofitafterformattingis
around921GB.
Thestoragetimeisaround22days(921GB/42.19GB≈22).
However,thedatarateofthecameraisVariableBitratewhichdependson
thesurveillanceenvironment.Iftherearemanymovingobjectsinthe
livepicture,thedataratewillbehigher.GotoSystemsetup>Channelsetup
tocheckit,thenusetheformulamentionedabovetocalculateit.

•MakesureyouhaveinstalledtheWebViewControlcorrectlyonyourIE
browser.
02
[e-mail]
03
[e-mail]
04
[e-mail]
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[e-mail]
06
[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
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[e-mail]
NVRx1
(HardDiskDrive
notincluded)
DC12V/2A
PowerAdapterx1
(forNVR)
DC12V/1A
PowerAdapterx4
(forIPCamera)
EthernetCablex1
USBMousex1
5dBAntennax4
(forIPCamera)
Screwx4
(forHDD)
AddCameras
DeleteCameras
NetworkVideoRecorderSystem
HM243
V3.01
Pleasereadthisquickmanualthroughlybeforeusingthisproductandkeepitfor
futurereference.
Formoredetailedinstructions,pleasecontactusat[e-mail]
QuickGuide
P
OW
E
R
HDD
S
C
RE
EN
ABBREVIATIONSORTERMS
NVR:NetworkVideoRecorder
HDD:HardDiskDrive
SATA:SerialATA,acommonhardwareinterfaceemployedbyourNVR.
EseeCloud:Asoftwaredesignedforthisproduct.
FAT32:AfilesystemofyourUSBDrive.
PACKAGELIST
IPCamerax4
QuickGuidex1
POWER HDD
SCREEN
NetworkVideoRecorderSystem
Hm
24
3
V2.01
Pleasereadthisquickmanualthroughlybeforeusingthisproductandkeepitfor
futurereference.
Formoredetailedinstructions,pleasecontactusat[e-mail].
QuickGuide
PRODUCTOVERVIEW
HDOutput
EthernetPort
USBPort
DC-In
POWER H DD
SCRE EN
USB
DC12V
-
+
Antenna
VideoRecording
Rightclickthemouseonthemaininterface,thenselectSystemsetup>
Recordsetup>RecordPlantosettherecordmode.Thedefaultrecordmode
oftheNVRis24/7alltimerecord.
ScheduledRecord
Afterreset,selectChannelandclicktostartscheduledrecordsetup.
Leftclickthemouseandthenselectthedayandhouryouplanforrecording.
TheareaselectedwillturntoRedandclickApplytosavethesetting.The
systemwillstartrecordingataspecifictimeonadaily/weeklyschedule.
MotionRecord
Afterreset,selectChannelandclicktostartmotionrecordsetup.
Leftclickthemouseandthenselectthedayandhouryouplanforrecording.
TheareaselectedwillturntoGreenandclickApplytosavethesetting.The
systemwillstartrecordingwhenthecameradetectsanymotion.
RecordPlan
Channel
Time Motion Alarm
Su
Mo
Tu
We
Th
Fr
Sa
1
Copyto
OK CancelApplyReset
0
1
2
3
4
5
6
7
8
9 10
11
12
13
14
15
16
17
18
19 20
21 22
23
GeneralSetup RecordSetup NetworkSetup ChannelSetup SystemAdmin
Time
Motion
Notice:ClickResetbeforeyouchangetherecordmode.
Tips:
1.Changingthesettingfrom24/7recordingtomotionrecordinghelpsto
prolongyourHDDstoragetime.
2.ExternaldeviceisrequiredforAlarmrecordandthisNVRdoesnotsupportit.

3
1
POWER HD D
SCREE N
USB
DC12V
-
+
avi
Splitscreen:
Selectittochangethechanneldisplayedon
thescreenordividethescreeninto
four/six/eightchannels.
VideoManage:
SelectittoaddIPcamerasbyMatchCode,to
manageIPcamerasandchannels,etc.
Systemsetup:
ItincludesGeneralsetup,Recordsetup,
NetworksetupandSystemAdmin.
*Generalsetup:changeLanguage,setupthe
Time,changeDisplayResolutionandcheck
HDDinformationetc.
*Recordsetup:setuptherecordmodeforeachchannel.
*Networksetup:checktheIPaddress,CloudID,etc.
*Channelsetup:changethenameofthecamera,checktheBitrate,etc.
*SystemAdmin:checkthesystemversion,updatethesystem,Userand
passwordsetup,makeafactoryresetandcheckthesystemlog,etc.
Coloradjust:
Selectittoadjustthebrightness,contrastandsharpnessofeachchannel.
PTZControl:Selecttopan/tilt/zoom,thisNVRdoesnotsupportthefunction.
SetupWizard:
ShowtheQRcodetodownloadtheappandshowtheCouldID.
Fastnetwork:
Configurethenetwork.
ExitSystem:
Logout,rebootandshutdownthesystem,etc.
2
POWER HDD
SCREEN
USB
DC12V
SCREEN SCREEN
POWERHDD POWERHDD
POWER HDD
SCREEN
POWER HDD
SCREEN
Step4:
ClicktodownloadthevideoonebyoneorclickBatchDownloadto
downloadallthevideostogethertoyourcomputer.
EseeCloud
Group
RecordType
2019-04
Sun

7
14
21
28
Mon
1
8
15
22
29
Tue
2
9
16
23
30
Wed
3
10
17
24
Thu
4
11
18
25
Fri
5
12
19
26
Sat
6
13
20
27
Retrieval
00：00 01：00 0 2：00 03：00 04：00 05：00 06：00 0 7：00 08：00 09：00 10：00 11：00 12：00
AllTypes
MotionDetection
TimingDetection
AlarmDetection
ManualDetection
Download
Devicelist
HeimVision
ID:2416666666
ch_1 ch_2 ch_3
ch_4
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
NetworkVideoRecorder
Screwpackagex4
(forIPcameras)
Step1:
SelectChannel,RecordmodeandSearchTime,thenclickSearchtodisplay
thefilteredvideoslist.
Step2:
SelectthevideosandclickBackup,thevideoswillbedownloadedtoyourUSB
drive.
VideoBackup
Channel
RecordMode
SearchTime
USB:
All
1 2 3 4
Time Motion Sensor
2019/04/03
00：00-23：59
Search
Format
ID
1
2
3
4
5
6
7
Channel
4
5
2
1
5
4
2
Mode
Time
Time
Time
Time
Time
Time
Time
BeginTime
16:00:02
16:00:01
16:00:01
16:00:00
15:33:50
15:27:50
15:27:49
EndTime
16:10:13
16:10:13
16:10:13
16:10:13
16:00:01
16:00:02
16:00:01
Duration
00:10:11
00:10:12
00:10:12
00:10:13
00:26:11
00:32:12
00:32:12
Size
19M
100M
30M
30M
275M
46M
111M
Select
1 /1
avi
Backup
Cancel
(0.35GB/0.94GB)
5 6 7 8
Option2:
RightclickthemouseonthemaininterfacethenselectVideoPlaybackto
entertheinterfacebelow.
29
[e-mail]
30
[e-mail]
FCCSTATEMENT
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe
followingtwoconditions:
(1)Thisdevicemaynotcauseharmfulinterference,and
(2)thisdevicemustacceptanyinterferencereceived,includinginterference
thatmaycauseundesiredoperation.
WARNING:
Anychangesormodificationsnotexpresslyapprovedbythepartyresponsible
forcompliancecouldvoidtheuser'sauthoritytooperatethisequipment.
-Reorientorrelocatethereceivingantenna.
-Increasetheseparationbetweentheequipmentandreceiver.
-Connecttheequipmentintoanoutletonacircuitdifferentfromthatto
whichthereceiverisconnected.
-Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
NOTE:
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgeneratesusesandcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructions,maycauseharmfulinterferencetoradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioor
televisionreception,whichcanbedeterminedbyturningtheequipmentoff
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneofthe
followingmeasures:
ICSTATEMENT
ThisdevicecomplieswithRSS247ofIndustryCanada.Cetappareilseconforme
àRSS247deCanadad'Industrie.ThisdevicecomplieswithIndustryCanada
license-exemptRSSstandard(s).Operationissubjecttothefollowingtwo
conditions:
(1)thisdevicemaynotcauseinterference,and
(2)thisdevicemustacceptanyinterference,includinginterferencethatmay
causeundesiredoperationofthedevice.appareilsradioexemptsdelicence.
Sonfonctionnementestsujetauxdeuxconditionssuivantes:
①ledispositifnedoitpasproduiredebrouillageprejudiciable,et
②cedispositifdoitacceptertoutbrouillagerecu,ycomprisunbrouillage
susceptibledeprovoquerunfonctionnementindesirable.
CAUTION
RISKOFEXPLOSIONIFBATTERYISREPLACEDBYANINCORRECTTYPE.
DISPOSEOFUSEDBATTERIESACCORDINGTOTHEINSTRUCTIONS
ThesymbolindicatesDCvoltage
ThisproductbearstheselectivesortingsymbolforWasteelectricaland
electronicequipment(WEEE).Thismeansthatthisproductmustbehandled
pursuanttoEuropeandirective2012/19/EUinordertoberecycledor
dismantledtominimizeitsimpactontheenvironment.
Userhasthechoicetogivehisproducttoacompetentrecyclingorganization
ortotheretailerwhenhebuysanewelectricalorelectronicequipment.
RECYCLING
Settings
18KB/s
SD
1/1
Playback window proportion SD
SD
Recording
Intercom PTZ
RecordingScreenshot
CloudID
278XXXXXX