User's Manual

12
Troubleshooting (continued)
Problem Possible Cause Solution
The light comes on for no
apparent reason.
Ƒ The motion sensor may be sensing
small animals or automobile trafc.
Ƒ Decrease the “Sensitivity”
setting or reposition the motion
sensor.
Ƒ The “Sensitivity” setting is set too
high.
Ƒ Decrease the “Sensitivity”
setting.
Ƒ The “DUALBRITE” setting is in the
3 hour, 6 hour, or dusk-to-dawn
setting.
Ƒ The light xture is operating
normally under these
circumstances.
Ƒ The outside temperature is much
warmer or cooler than a person’s
body heat (summer or winter).
Ƒ Decrease the “Sensitivity”
setting.
Ƒ The light xture is wired through a
dimmer or timer.
Ƒ Do not use a dimmer or timer to
control the light xture. Replace
the dimmer or timer with a
standard on/off wall switch.
The lights turn off too late in
the Dusk-to-Dawn setting.
Ƒ The light xture may be installed in
a relatively dark location.
Ƒ Relocate the light xture or use
the 3 hour or 6 hour setting.
The lights stay on
continuously.
Ƒ The motion sensor may be picking
up a heat source, such as an air
vent, dryer vent, or brightly painted,
heat-reective surface.
Ƒ Decrease the “Sensitivity”
setting or reposition the motion
sensor.
Ƒ The motion sensor is in manual
mode.
Ƒ Turn the manual mode option to
off. See Using manual mode on
page 10.
Ƒ The light xture is wired through a
dimmer or timer.
Ƒ Do not use a dimmer or timer to
control the light xture. Replace
the dimmer or timer with a
standard on/off wall switch.
Ƒ The light xture is on the same
circuit as a motor, transformer, or
uorescent bulb.
Ƒ Install the light xture on
a circuit without motors,
transformers, or uorescent
bulbs.
The lights ash on and off. Ƒ Heat or light from the lamp heads
may be turning the motion sensor
on and off.
Ƒ Reposition the lamp heads away
from the motion sensor.
Ƒ Heat is being reected from other
objects and may be turning the
motion sensor on and off.
Ƒ Decrease the “Sensitivity”
setting or reposition the motion
sensor.
The light xture is not
responding to the Deant app.
Ƒ Bluetooth
®
is not turned on. Ƒ Turn Bluetooth
®
“ON” in the
device’s settings.
The Deant app is not nding
the light xture.
Ƒ Bluetooth
®
is not turned on. Ƒ Turn Bluetooth
®
“ON” in the
device’s settings.
The App is not turning on the
light xture.
Ƒ The power to the light is turned off.
Ƒ Bluetooth
®
is not turned on.
Ƒ Turn on the power to the light.
Ƒ Turn Bluetooth
®
“ON” in the
device’s settings.