Quick Start Manual
28
Installation, Operation & Maintenance  HTV/HTD/HTH SERIES  Heat Controller, Inc.
CXM Controls
Safety Features – CXM Control
The safety features below are provided to protect the compressor, 
heat exchangers, wiring and other components from damage 
caused by operation outside of design conditions.
Anti-short cycle protection: The control features a 5 minute anti-
short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at power up.
Random start: The control features a random start upon power up 
of 5-80 seconds.
Fault Retry: In Fault Retry mode, the Status LED begins slowly 
fl ashing to signal that the control is trying to recover from a fault 
input. The control will stage off the outputs and then “try again” 
to satisfy the thermostat input call. Once the thermostat input call 
is satisfi ed, the control will continue on as if no fault occurred. If 
3 consecutive faults occur without satisfying the thermostat input 
call, the control will go into “lockout” mode. The last fault causing 
the lockout will be stored in memory and can be viewed by going 
into test mode. Note: FP1/FP2 faults are factory set at only one 
try.
Lockout: In lockout mode, the status LED will begin fast fl ashing. 
The compressor relay is turned off immediately. Lockout mode can 
be “soft” reset by turning off the thermostat (or satisfying the call). 
A “soft” reset keeps the fault in memory but resets the control. A 
“hard” reset (disconnecting power to the control) resets the control 
and erases fault memory.
Lockout with emergency heat: While in lockout mode, if W becomes 
active (CXM), emergency heat mode will occur. 
High pressure switch: When the high pressure switch opens due 
to high refrigerant pressures, the compressor relay is de-energized 
immediately since the high pressure switch is in series with the 
compressor contactor coil. The high pressure fault recognition is 
immediate (does not delay for 30 continuous seconds before de-
energizing the compressor).
High pressure lockout code = 2
Example: 2 quick fl ashes, 10 sec pause, 2 quick fl ashes, 10 sec. 
pause, etc.
Low pressure switch: The low pressure switch must be open and 
remain open for 30 continuous seconds during “on” cycle to be 
recognized as a low pressure fault. If the low pressure switch is open 
for 30 seconds prior to compressor power up it will be considered a 
low pressure (loss of charge) fault. The low pressure switch input is 
bypassed for the initial 60 seconds of a compressor run cycle.
Low pressure lockout code = 3
Water coil low temperature (FP1): The FP1 thermistor temperature 
must be below the selected low temperature limit setting for 30 
continuous seconds during a compressor run cycle to be recognized 
as a FP1 fault. The FP1 input is bypassed for the initial 120 seconds 
of a compressor run cycle. FP1 is set at the factory for one try. 
Therefore, the control will go into lockout mode once the FP1 fault 
has occurred.
FP1 lockout code = 4
Air coil low temperature (FP2): The FP2 thermistor temperature must 
be below the selected low temperature limit setting for 30 continuous 
seconds during a compressor run cycle to be recognized as a FP2 
fault. The FP2 input is bypassed for the initial 120 seconds of a 
compressor run cycle. FP2 is set at the factory for one try. Therefore, 
the control will go into lockout mode once the FP2 fault has occurred.
FP2 lockout code = 5
Condensate overfl ow: The condensate overfl ow sensor must 
sense overfl ow level for 30 continuous seconds to be recognized 
as a CO fault. Condensate overfl ow will be monitored at all times.
CO lockout code = 6
Over/under voltage shutdown: An over/under voltage condition 
exists when the control voltage is outside the range of 18VAC to 
31.5VAC. Over/under voltage shut down is a self-resetting safety. 
If the voltage comes back within range for at least 0.5 seconds, 
normal operation is restored. This is not considered a fault or 
lockout. If the CXM is in over/under voltage shutdown for 15 
minutes, the alarm relay will close.
Over/under voltage shut down code = 7
Unit Performance Sentinel-UPS (patent pending): The UPS feature 
indicates when the heat pump is operating ineffi ciently. A UPS 
condition exists when:
a)  In heating mode with compressor energized, FP2 is greater 
than 125°F [52°C] for 30 continuous seconds, or:
b)  In cooling mode with compressor energized, FP1 is greater 
than 125°F [52°C] for 30 continuous seconds, or:
c) I
n cooling mode with compressor energized, FP2 is less than 
40°F [4.5°C] for 30 continuous seconds. If a UPS condition 
occurs, the control will immediately go to UPS warning. The 
status LED will remain on as if the control is in normal mode. 
Outputs of the control, excluding LED and alarm relay, will NOT 
be affected by UPS. The UPS condition cannot occur during a 
compressor off cycle. During UPS warning, the alarm relay will 
cycle on and off. The cycle rate will be “on” for 5 seconds, “off” 
for 25 seconds, “on” for 5 seconds, “off” for 25 seconds, etc.
UPS warning code = 8
Swapped FP1/FP2 thermistors: During test mode, the control 
monitors to see if the FP1 and FP2 thermistors are in the 
appropriate places. If the control is in test mode, the control will 
lockout, with code 9, after 30 seconds if:
a)  The compressor is on in the cooling mode and the FP1 sensor 
is colder than the FP2 sensor, or:
b)  The compressor is on in the heating mode and the FP2 sensor 
is colder than the FP1 sensor.
Swapped FP1/FP2 thermistor code = 9.
Diagnostic Features
The LED on the CXM board advises the technician of the current 
status of the CXM control. The LED can display either the current 
CXM mode or the last fault in memory if in test mode. If there is no 
fault in memory, the LED will fl ash Code 1 (when in test mode). 










