DIVA T/A PC Card User’s Guide
Third Edition (March 1998) 206-146-03 DIVA T/A PC Card is a trademark of Eicon Technology Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. CompuServe is a registered trademark of CompuServe Incorporated. Hayes is a registered trademark of Hayes Microcomputer Products, Inc. Changes are periodically made to the information herein; these changes will be incorporated into new editions of the publication.
Table of Contents Introduction.......................................................................................... 5 What You Will Need.......................................................................... 6 Ordering your ISDN Line Using EZ-ISDN/IOC ................................. 7 Connecting the Cables.......................................................................... 8 Installing the DIVA T/A Software .....................................................
DIVA T/A Firmware Specifications .................................................. 86 DIVA T/A Hardware Specifications .................................................. 87 Customer Service ............................................................................... 88 Eicon Technology on the World Wide Web ..................................... 88 Eicon Technology on CompuServe .................................................. 88 International Regulatory Information and Conditions of Use..........
Introduction The DIVA T/A is an ISDN PC CARD (PCMCIA) modem available in S/T and U interface versions. It provides easy and affordable highspeed Basic Rate Interface (BRI) ISDN connection to the Internet or to your office LAN. With the DIVA T/A, Small Office Home Office (SOHO) users and telecommuters can combine the higher performance of ISDN with the simplicity of a terminal adapter.
What You Will Need To install and use of the DIVA T/A, you will need the following: Item Description DIVA T/A Package DIVA T/A PC Card DIVA T/A Software DIVA T/A S/T or integrated-NT1 cable ISDN cable (RJ45) DIVA T/A QuickStart Guide DIVA T/A Release Notes PC or Notebook Computer Equipped with a PC Card Type II slot. Remote Access Client Software Supplied as part of the operating platform or by Internet Service Provider.
Ordering your ISDN Line Using EZ-ISDN/IOC (North America only) We highly recommend that you use our toll free ISDN ordering service to make sure you get the correct ISDN line the first time. This service is free to our customers. Dial 1-888-800-DIVA. EZ-ISDN / IOC simplifies the ordering of your ISDN line. It lets you use simple codes to order pre-configured packages of ISDN features and services.
Connecting the Cables To install the DIVA T/A into your PC: 1 Push the ISDN S/T or U cable (see ② in Figure 1) straight into the jack on the card. Push the connector locking tab toward your card. ➁ ISDN U (Integrated NT1) Cable Plug into ISDN jack ISDN S/T cable B and D LEDs ➂ ISDN Cable ➀ Insert into PC DIVA T/A PC Card Figure 1. 2 Connect the other end of the cable to the ISDN cable (see ③ in Figure 1) and the ISDN cable to an NT-1 (if required) or to the ISDN wall socket.
After Connecting the Cables Where AutoSPID is supported (check with your ISDN service provider), the DIVA T/A installation is totally Plug and Play. Continue at “What’s Next?” on page 10. If your ISDN line does not support AutoSPID, get the following information from your ISDN service provider before continuing the DIVA T/A installation: ISDN number(s). Your ISDN service provider should have provided you with one or two ISDN numbers. These numbers are required to configure the DIVA T/A.
What’s Next? After you have finished connecting the cables and gathering the required information, go to the section that corresponds to your platform and continue the installation. Platform What to do Windows 95 Continue on page 11 Windows 95 OSR2 Continue on page 13 Windows NT 4.0 Continue on page 15 Windows NT 3.51 Continue on page 18 Windows 3.x/WFW 3.
Windows 95 Note: This install procedure is for the original release and Service Pack 1 (SP1) version of Windows 95. If you are using Windows 95 Service Release 2 (OSR2), go to page 13. To verify the version installed on your machine, go to Control Panel/System Properties and select the General tab. If you have the original or SP1 version of Windows 95, it should show as one of the two screens below: Note: If you are using Dial-Up Networking, make sure you are using version 1.2.
4 In the Install From Disk window, enter the drive letter of your CD drive (or use the Browse button to locate your CD drive) and click OK. 5 Go to page 20 and continue at the section “Installing the DIVA T/A Software.
Windows 95 (OSR2) Note: This install procedure is for Windows 95 Service Release 2 (OSR2). If you are using original release or Service Pack 1 (SP1) version of Windows 95, go to “Windows” on page 11. To verify the version installed on your machine, go to Control Panel/System Properties and select the General tab. If you have Windows 95 OSR2 installed, you should see the letter “B”, as below: Note: If you are using Dial-Up Networking, make sure you are using version 1.2.
5 Enter the drive letter of your CD drive (or use the Browse button to locate your CD drive) and click OK. 6 In the update Device Driver Window, click Finish. 7 Go to page 20 and continue at the section “Installing the DIVA T/A Software.
Windows NT 4.0 Note: Before you begin installing the DIVA T/A, we suggest that the Remote Access Service (RAS), also known as Dial-Up Networking, be installed with at least one modem (any modem will do; it is only needed to install the DIVA T/A and can later be removed). 1 Shutdown Windows NT and turn off your PC. After connecting the cables (see “Connecting the Cables” on page 8), insert the DIVA T/A, label side up, into the PC Card slot. 2 Start your computer and allow Windows NT to start.
5 Select Don’t detect my modem; I will select it from a list, then click Next. Important: Make sure that you select the choice above and do not let Windows NT choose its own modem driver. If you let Windows NT select the modem driver, you will not be able to communicate with the DIVA T/A. You will then have to delete the Windows NT installed modem and restart the install process again from Step 4.
7 Select the Eicon DIVA T/A, then click Next. 8 Select the appropriate COM Port the DIVA T/A is connected to. Click Next, then click finish. 9 Close the Modem Properties window. 10 After closing the Modem Properties window, you are prompted to configure Dial-Up Networking, as the install Modem list has changed. Click Yes to configure Dial-Up Networking. 11 From the Remote Access Setup window, remove any unused devices that use the same COM port as the DIVA T/A, and then click Add.
Windows NT 3.51 If you are going to use the DIVA T/A with RAS, RAS must already be installed with at least one modem (any modem will do, it is only needed to install the DIVA T/A and will later be removed). If this is the case, follow the steps below. If you are not going to use RAS, continue at “Installing the DIVA T/A Software” on page 20. 1 Shutdown Windows NT and turn off your PC.
Windows 3.x/WFW 3.11 Note: If you are installing the DIVA T/A on a system without a CD drive, it is possible to make disks from the DIVA T/A CD on another machine. To create the disks, follow the instructions in the MAKEDISK.TXT file located in the \WIN16\MAKEDISK directory of your DIVA T/A CD. If you are going to use the DIVA T/A with RAS for WFW, RAS must already be installed with at least one modem (any modem will do, it is only needed to properly install the DIVA T/A and will later be removed).
Installing the DIVA T/A Software Note: there is no Setup Wizard for DOS or OS/2. If you are using DOS or OS/2, go to the section ‘Using the VT100 Configuration Tool” on page 46. The DIVA T/A Setup Wizard installs all necessary DIVA T/A files on your system. These include: the DIVA T/A on-line documentation the Eicon DIVA Terminal Adapters Program, which includes the Configuration Wizard (Windows 95 and NT only) the Windows Configuration Tool (Windows 3.x & WFW 3.
3 Click Next in the Setup Wizard’s “Welcome” screen. 4 Specify where you want to install the DIVA T/A software. Click next to install in the default directory (the default directory differs according to your platform); otherwise, click the browse button and select a directory, then click Next. The Setup Wizard installs all necessary files.
5 Click Finish. The software installation is complete. You must now configure your DIVA T/A with one or more configuration profiles. Do one of the following: Windows 3.x users. If you are using Window’s 3.x, the Windows 3.x Configuration tool appears. Go to the Section Using the Windows 3.x/WFW 3.11 Configuration Tool on page 37. Windows 95 and NT users. If you are using Windows 95 or NT, the New Devices Detected window appears. Select the DIVA T/A PC Card.
6 On the Configuration Wizard, click Next; follow the Configuration Wizard’s on-screen instructions (if a working configuration is detected, you are notified and allowed to skip the Wizard). Note: Context sensitive help is available on all the Configuration Wizard’s screens. For more details about a particular field displayed on the screen, click the Question Mark “?” icon at the top left corner of the screen, then click on the field you’re having trouble with.
The Wizard closes and the Eicon DIVA Terminal Adapters program appears (see “The Eicon DIVA Terminal Adapters Program” on page 25 for more details). The installation under Windows 95/NT is complete and your DIVA T/A is ready to use. If you want to configure additional profiles or configure advanced ISDN parameters for the profile you created above, go to the section “Using the Windows 95/NT Configuration Tool” on page 28.
The Eicon DIVA Terminal Adapters Program Note: This section applies to Windows 95 and NT users only. The Eicon DIVA Terminal Adapters Program provides you with a variety of convenient utilities. To access the Eicon DIVA Terminal Adapters program, do one of the following: Click the From the Windows taskbar click Start, then select Programs\Eicon DIVA T-A PC Card\Eicon DIVA Terminal Adapters. icon on your task bar (Windows 95 only). The Eicon DIVA Terminal Adapters Program appears as below.
Menu Options The menu bar provides you with a variety of shortcuts and utilities. You can launch commands from drop-down menus or by clicking icons. Displaying Icons on the Toolbar To display icons on the Menu bar select View\Toolbar (some icons appear by default). The Toolbar pick list displays four options: Basic, Advanced, View, and Tools. Click an option to have its associated icons displayed on the tool bar (a check mark to the left of an option indicates the option is selected).
Click or Select To perform this Action File\Details Displays a panel that contains details about your DIVA T/A. Use it if you need to determine details about your configuration (such as your firmware version). File\Delete Deletes the device currently selected. File\Import Profiles Imports all profiles (configured or not) to the selected device. Files\Export Profiles Exports a profile from the selected device.
Using the Windows 95/NT Configuration Tool This section shows you how to use the Windows 95/NT Configuration Tool to create one or more configuration profiles. About Configuration Profiles A profile is a set of parameters that define a particular ISDN setup. When you run the Windows 95/NT Configuration Wizard for the first time, you configure a profile with the default name Profile 0.
For example, if you work mainly at home, and occasionally at the office, you can configure a profile that has your home as the Primary location and your office as the Alternate location. When you place a call, the DIVA T/A first tries to connect using the parameters specified for your home. If it cannot establish a connection, it will try again using your office parameters. Using Context Sensitive Help Context sensitive help is available on all of the Configuration Tool’s screens.
Configuring Profiles under Windows 95/NT Follow the steps below to configure a profile: 1 Do one of the following: Click the icon on your task bar (Windows 95 only). 2 From the windows taskbar click Start, then select Programs\Eicon DIVA T-A PC Card\Eicon DIVA Terminal Adapters. From the Eicon DIVA Terminal Adapter Program, click the DIVA T/A icon; the Profiles Window appears.
4 From the Protocol tab, select the ISDN connection protocol that you want to use (it must match the protocol on the receiving system). Follow the guidelines below. Protocol Guidelines: For most connections, the default Multilink PPP is used. If it is not supported, use PPP (for single B-channel connections), V.120, or V.110 (International Firmware only). Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer.
5 Select the Primary Location tab. Note: The screen above depicts the North American version of the Configuration Tool; if you are using an international version of the software, the screen does not contain Service Profile ID fields. Specify the Primary Location’s parameters. Parameter Description and Values Switch Type Specifies the ISDN switch type used by your ISDN service provider. North American firmware: For most locations Auto-Detect should be selected (Default).
Parameter Description and Values Telephone Number st nd (1 Number/2 Number) Specifies your ISDN number(s). Note: If you are using a North American version of the DIVA T/A and your line supports AutoSPID, ISDN numbers are automatically detected. For more information on AutoSPID, refer to page 76. Service Profile ID (SPID) st nd (1 Number/2 Number) North America only Specifies your SPID Number(s). The ISDN switch uses the SPID number to identify your ISDN equipment.
7 Select the Advanced tab. Configure the parameters. Note: The screen depicts the North American Configuration Tool; if you are have an International software version, the screen doesn’t contain “DOV” and “AutoSPID Settings” fields. Parameter Description and Values BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Note: Only applicable if your ISDN connection protocol is Multilink PPP. Activates the DIVA T/A’s automatic traffic monitor for multilink PPP Connections.
Parameter Description ISDN Cost Reduction Timers Note: Only applicable if your ISDN connection protocol is Multilink PPP. Note: You must activate BACP/BOD before setting the timers. Set these timers if your ISDN Service Provider charges one rate for the first interval of time online (a fixed period, for example the first 5 minutes), and a different rate for subsequent time on-line. Setting these timers ensures your second B-channel is used most economically.
Parameter AutoSPID Settings Description Note: Available on North American models only. Select the location to which the AutoSPID settings will be saved on power up. For more information on AutoSPID, refer to page 76. 8 Click OK or Apply to save the selections made in steps 1-7. The Profiles window opens. 9 If you want the profile to be active when you restart the DIVA T/A, select its name from the Active Profiles pick list. If you want a different profile to be implemented, select it from the list.
Using the Windows 3.x/WFW 3.11 Configuration Tool The DIVA T/A Windows Configuration Tool allows you to view the DIVA T/A version and firmware properties, download updated versions of the firmware, and configure dialing and communication information. Verifying Firmware This section describes how to verify the firmware version currently loaded on your DIVA T/A and download a newer version. 1 From the DIVA T/A PC Card Properties screen, select a DIVA T/A and click Properties.
2 The Card Properties screen opens. Use the screen to: Download updated firmware, or Change your regional firmware To download updated firmware, go to the section “Updating the DIVA T/A Firmware” on page 53 of this guide. To change your regional firmware, follow the steps below: a) Select your geographic location from the ISDN Type field. b) Confirm your firmware change by clicking OK in the Configuration Tool prompt. c) Configure the ISDN line to match your new location.
For example, if you work mainly at home, and occasionally at the office, you can configure a profile that has your home as the Primary location and your office as the Alternate location. When you place a call, the DIVA T/A first tries to connect using the parameters specified for your home. If it cannot establish a connection, it will try again using your office parameters. To configure a profile: 1 From the DIVA T/A PC Card Properties screen, select a DIVA T/A and click Profile Properties.
3 The Profile Configuration Tool appears: Note: The screen above depicts the North American version of the configuration tool; if you are using an international version of the software, the screen does not contain Service Profile ID fields. Configure the following parameters: Parameter Description Local Switch Type Specifies the ISDN switch type used by your ISDN service provider. North American firmware: For most locations, the default North America (Auto-Detect) should be used.
Parameter Description Connect using this protocol Specifies the ISDN connection protocol you want to use (it must match the protocol on the receiving system). For most connections, the default Multilink PPP should be used. If the default is not supported, PPP for single B-channel connections, V.120 and V.110 can also be used. Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer.
Parameter nd Description Enable 2 Number Permits the DIVA T/A to use 2nd Number information. If your ISDN provider assigns you two different numbers, select Enable nd 2 Number. Service Profile ID (SPID) st nd (1 /2 Number) North America only Specifies your SPID Number(s). The ISDN switch uses the SPID number to identify your ISDN equipment. Your ISDN provider assigns your SPID number(s). Notes: If your line supports AutoSPID, SPID numbers are automatically detected.
6 In the Advanced window, configure the advanced parameters. Use the table below as a guideline. Note: The above screen depicts the North American software; if you are using an International version of the software, the “DOV” and “AutoSPID Settings” fields do not appear. Parameter BACP/BOD (Bandwidth Allocation Control Protocol/ Bandwidth on Demand) Description Note: Only applicable if your ISDN connection protocol is Multilink PPP.
Parameter ISDN Cost Reduction Timers Description Note: Only applicable if your ISDN connection protocol is Multilink PPP. Note: You must activate BACP/BOD before setting the timers. Set these timers if your ISDN Service Provider charges one rate for the first interval of time online (a fixed period, for example the first 5 minutes), and a different rate for subsequent time on-line. Setting these timers ensures your second B-channel is used most economically.
Parameter AutoSPID Settings Description Note: Available on North American models only. Select the location to which the AutoSPID settings will be saved on power up. For more information on AutoSPID, refer to page 76. 7 Click OK to close the Advanced window. 8 Click OK to close the Profile Configuration window. 9 If you want the profile you just configured to be implemented click OK; if you want another profile to be implemented, select it from the Default profile and then click OK.
Using the VT100 Configuration Tool This section describes how to use the VT100 Configuration Tool to configure your DIVA T/A under DOS and OS/2. The VT100 Configuration Tool is incorporated in the DIVA T/A firmware. It lets you configure basic ISDN-specific parameters. Note: When using DOS, make sure that DOS Card services is installed and working. Use the DOS Card Services to record the COM Port, IRQ, and Port address assigned to your PC Card slot.
Navigating in the VT100 Configuration Tool Screen The following table describes the function keys that let you navigate the VT100-Configuration-Tool screen: Key Function Up arrow Moves the cursor to the previous field. Down arrow Moves the cursor to the next field. Right arrow Displays the sub-menu level. In a text field, it moves the cursor one character to the right. Left arrow Displays the previous menu level. In a text field, it moves the cursor one character to the left.
5 In the Protocols field of the Main Menu, specify the B-channel protocol you want to use (note: the protocol must match the protocol on the receiving system). For most connections, the default Multilink PPP should be used. If the default is not supported, PPP for single B-channel connections, V.120 and V.110 can also be used. Both PPP and Multilink PPP require that a PPP communications stack be installed on your computer.
The following parameters must be configured for the Primary and optionally, the Alternate location: Parameter Description Switch Type Specifies the ISDN switch type used by your ISDN service provider. North America firmware: For most locations, Auto-detect should be used. If the ISDN Switch Type cannot be automatically detected, specify National ISDN-1 (NI-1) or AT&T (5ESS). International (Excluding North America) firmware: Europe (Euro ISDN), Japan (INS-Net64), and Australia (TPH1962).
Parameter Description Non-Initializing Setting this parameter to Yes explicitly disables SPID initialization and instructs the DIVA T/A to start up in NonInitializing Terminal mode. For more information on Non-Initializing Terminal mode, refer to page 77. 7 After completing the ISDN parameters configuration, press Escape to exit the ISDN Parameters menu. 8 From the Main menu, select Advanced and press Enter to open the configuration screen.
Parameter Description BACP/BOD Note: Only applicable if your ISDN connection protocol is Multilink PPP. Activates the DIVA T/A’s automatic traffic monitor for multilink PPP Connections. When activated, this function monitors the send-and-receive traffic volume, and opens or closes your second B-channel as the traffic volume warrants. Activate this function to ensure that two Bchannels are never active when one is sufficient, thus reducing the chargeable time payable to your ISDN provider.
Parameter Description ISDN Cost Reduction Timers (Continued) Billing Interval: Specifies the increments your Service Provider uses to bill subsequent usage of your ISDN line (usage after the initial Billing Interval expires). For example if your provider charges $Y per minute for each minute following the Initial Billing Interval, enter 60. Note: Setting the timer to 0 disables it. The Initial Billing Interval remains in effect. Default: 60 seconds.
Updating the DIVA T/A Firmware This section contains the procedures you should follow to load new firmware. Updating the DIVA T/A Firmware (Windows NT and 95) Warning: You may lose your configuration when you download new firmware. Save your current profile configurations. To do this, open the Eicon DIVA Terminal Adapters Program and select Export Profile from the File menu (see “The Eicon Terminal Adapters Program” on page 25 for more information).
Updating the DIVA T/A Firmware (Windows 3.x/WFW 3.11) Warning: When updating your DIVA T/A firmware, the current profile configurations may get erased. Write down your settings, which can be viewed with the Windows Configuration tool. From the displayed information, record your ISDN parameter values on a sheet of paper. If you have installed the Windows Configuration Tool, follow the steps below: 1 Backup the files ROM0NA.ELM and ROM0ROW.
Updating or Changing the Regional DIVA T/A Firmware (DOS, and OS/2) Warning: When updating your DIVA T/A firmware, the current profile configurations may get erased. Write down your settings, which can be viewed with the AT command AT&V or AT@MENU, using any terminal emulation program. From the displayed information, record your ISDN parameter values on a sheet of paper. This section shows you how to update or change the DIVA T/A’s regional firmware.
Updating the DIVA T/A INF file (Windows 95/Windows NT 4.0) Follow the steps below to update the DIVA T/A INF file: 1 From the Windows Taskbar, click Start. Select Find. Select Files. 2 Click Browse, and select the Windows\INF directory. 3 Click Advanced. 4 Enter "Eicon DIVA T/A" in the "Containing" field, and click Find. 5 Rename each file found with the extension OLD. Note: You should see the file: OEM#.INF or MDMEIC.INF. 6 Close the Find panel. 7 Open Control Panel and double-click the Modems icon.
Updating the DIVA T/A INF file (Windows 3.x/Windows NT 3.51) Note: This section only applies if you are using RAS. Follow the steps below to update the DIVA T/A INF file: 1 Open any text editor. 2 Open the file MODEM.INF found in the Windows/System directory. 3 Remove all sections relating to the DIVA T/A 4 Open the updated file WFWNTEIC.INF. 5 Copy the contents of WFWNTEIC.INF to the end of the MODEM.INF file; save the appended MODEM.INF file, and exit your text editor.
Using the DIVA T/A Once you have installed and configured DIVA T/A, you can dial into your office LAN or access the Internet. Before attempting this, make sure that your PC is equipped with remote-access client software such as Dial-Up Networking, Shiva PPP client, or Microsoft RAS client software. Low Power Mode If your computer supports Advanced Power Management (APM) and you are using Windows 95 OSR2 (Service Pack 2), then you can set your DIVA T/A to be automatically turned off when not in use.
Secure ID Connectivity If you want to use Secure ID, you must use the V.120 protocol. To enable Secure ID connectivity (Windows 95 and Windows NT 4.0 only): 1 From the Dial-Up Networking group, right-click the connection on which you want to implement Secure ID, and select Properties. 2 Under the “Using” field, click Configure. 3 Click the Options tab and enable “Bring up terminal window after dialing.
Dialing with Multilink PPP When you establish a Multilink PPP connection, each B-channel connects to a remote-directory number. In some ISDN implementations each B-channel connects to a unique number. If this is the case, enter both numbers and separate them with the character “~” or “&”.
Establishing a Connection Go to the section that corresponds to your platform and follow the procedure. Windows 95 1 Double-click the Dial-Up Networking icon. 2 Double-click Make New Connection. The Make New Connection Wizard opens: Select the Eicon DIVA T/A PC Card from the Select a modem field, then click Next. 3 Enter the ISDN number and Country Code of the location you wish to call, click Next, then click Finish. 4 Double-click the newly created My Connection icon.
5 Enter your user name and password, and click Connect. 6 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your Server Type and TCP/IP settings with and alter them as required. Windows NT 4.0 1 In the Dial-Up Networking folder, double-click the Make Connection icon. 2 Click New.
3 The Phonebook Entry Wizard opens. Click Next. 4 Check each applicable statement, then click Next. 5 Enter the phone number you want to call, then click Next.
6 Click Finish. 7 Click Dial. 8 Enter your user name and password, then click OK. 9 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings and alter them as required.
Windows NT 3.51 Note: The following example assumes you are using RAS. 1 In the Remote Access Service group, double-click Remote Access. 2 Click Add. 3 Enter the name and phone number you want to call, then click OK.
4 Click Dial. 5 Enter your user name and password, then click OK. 6 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required.
Windows 3.x The following example assumes you are using the SHIVA PPP protocol stack. Note: If your workstation is configured as a Windows for Workgroups Remote Access Service (RAS) client, you must configure the V.120 rate adaption protocol on both the DIVA T/A workstation and on the remote device (RAS Server ISDN adapter). If you are using the SHIVA PPP protocol stack (or similar), then you can use PPP or MLPPP. 1 Ensure that the ShivaRemote connection software is installed on your computer.
4 Select the Tools menu, and choose Port Setup. Select the DIVA T/A as the modem, then click OK. 5 Click Options.
6 Ensure that IPX and/or IP are enabled, then click OK. 7 Click Connect. 8 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required.
DOS 1 Ensure that the ShivaRemote connection software (or similar) is installed on your computer. 2 Enter the following command: C:\SHIVA\CONNECT 3 From the Tools menu, choose Port Setup and select the COM port. 4 Select Modems. Enter “Eicon DIVA T/A PC Card” in the Modem Name field and set the speed to 115200 bps (or 230400 if your COM port supports it), then select OK. 5 Click Options. 6 Enable IP and/or IPX (as required), then select OK.
7 Enter your user name, password, and the phone number you want to dial, then click Connect. 8 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required.
OS/2 1 Double-click Programs, then double-click Internet Modems. 2 Double-click Dial Other Internet Providers. 3 Click Add Entry.
4 Enter your Login ID, Password, and the Phone Number you want to dial. 5 Click Connect Info, then enter your Domain Name server, your Host Name, and your Server Name. 6 Click Modem Info. Select a Modem from the drop-down list, then select the COM port assigned to the DIVA T/A PC Card.
7 Click Dial to place your call. 8 If you successfully establish the connection, you can communicate with the remote host. If you do not establish the connection, verify your configuration and TCP/IP settings, and alter them as required.
Connecting to the World Wide Web To connect to the World Wide Web, follow the instructions in the section “Establishing a Connection” on page 75; when the procedure instructs you to enter a dial-up number, enter the number of your Internet Service Provider (ISP). Once you are successfully connected to your ISP, go to your desktop and click the icon representing the “Browser” you want to use. The “Browser” opens and you are ready to explore the World Wide Web.
Automated SPID Selection (AutoSPID) (North America only) AutoSPID is a new National ISDN protocol feature that enables the DIVA T/A to download a list of Service Profile Identifiers (SPIDs), Directory Number (DN) and Call Type (CT) information from the ISDN line. It also enables the DIVA T/A to determine whether other devices currently initialize the SPIDs. Note: Check with your ISDN service provider to determine if they support the AutoSPID feature.
Non-Initializing Terminal Mode (North America only) Non-Initializing Terminal (NIT) mode is a new ISDN protocol feature that enables the DIVA T/A to operate without SPIDs. You can use NIT only if your ISDN provider supports it. To configure the DIVA T/A for Non-Initializing Terminal mode, deselect the SPID checkbox in the Windows Configuration Tool, or specify Yes for the Non-Initializing parameter in the VT-100 Configuration Tool.
Appendix A: ISDN Line Termination This section applies to S/T interface users in Australia and North America, and provides instructions to help set up termination scenarios. Termination requirements vary according to: the number of devices connected to the external NT1; and the distance between the devices and the external NT1. Installing a Terminating Resistor In some cases you may need to install a 50-ohm or 100 ohm terminating resistor. The diagram below shows you correct way to install the resistor.
Multiple ISDN Devices If the external NT1 is connected to more than one ISDN device, follow the procedures below. 75 meters or more If the connection spans 75 meters (250 feet) or more, connect the 100ohm terminating resistor included with the S/T interface cable. Set the other ISDN devices to 100 ohms of resistance, and the external NT1 to no resistance. Consult the manuals provided with the ISDN device and external NT1 for more details.
Appendix B: Troubleshooting the DIVA T/A This section provides troubleshooting information to help you solve problems that may arise while using the DIVA T/A.
LED Status Indicators on the DIVA T/A The DIVA T/A has two LEDs (D and B). When considered together, these LEDs provide you with information about the status of your ISDN connection. The LEDs can be in one of four states: Off, On (constant glow), Flashing, Intermittent Flashing (stays on longer than off). The table below describes the possible states of the LEDs and what each state means. D LED B LED What it means Off Off The ISDN Line is not activated. No connections are currently active.
Common Problems Listed below are possible solutions to problems you may encounter: Card Services does not recognize your DIVA T/A. If PC Card Services does not recognize your DIVA T/A, check for a memory conflict. Card Services software requires a 4K-memory window to read the Card Information Structure (CIS) of the PC Card. Exclude this window from your memory manager (EMM386.EXE). To determine which window Card Services uses, refer to your Card Services documentation. Another possibility is that CARDID.
Your computer locks up. You may have removed the DIVA T/A from the PC Card slot while a communications program was running. Close all communications programs before attempting to insert or remove the DIVA T/A. Card not detected in Windows 95 or Windows NT. After selecting Eicon DIVA T/A in Modems, type ATI0 from any terminal prompt and verify that the string 800-110-0x is returned.
Dumping the DIVA T/A Memory Should a fatal error occur while the DIVA T/A is being used, you will need to capture a memory dump of the card.
5 Press Enter. Your system should respond with the prompt (>>). If the prompt does not appear, exit your terminal emulation program and restart from step 2. Note: Do not type AT at the >> prompt. 6 At the prompt (>>), enter the following command: $Dump Note This command is case-sensitive. The system responds with the following display: Please start XMODEM reception of dump file 7 Use the XMODEM transfer protocol built into your terminal emulation program to receive the dump file.
DIVA T/A Firmware Specifications Software Feature Supported on the DIVA T/A WAN Protocols PPP (Point-to-Point Protocol) ISDN (Q.921/Q.931: NI-1, AT&T 5ESS Custom, Euro-ISDN, TPH1962/TS-013, and INS-Net64) V.120 Rate Adaption V.
DIVA T/A Hardware Specifications Hardware Feature Supported on the DIVA T/A ISDN Interface 1 RJ45 ISDN U or ISDN S/T BRI Bus Type PCMCIA Type II Non-Volatile Configuration 4 Kbyte non-volatile memory for storing configuration profiles. Environmental Requirements Operating Temperature Operating Humidity Operating Pressure 32F to 122F (0C to 50C) 0 to 90% non-condensing 86 to 106 kPa Power Requirements 200 mA at +5 Volts (+/- 5% maximum variation in power supply).
Customer Service To obtain technical support, contact either Eicon Technology or your Eicon Technology supplier, depending on your location. From some regions, you can save time and long-distance charges by faxing Eicon Technology a description of your situation. Customer Services personnel will then call you with a solution or a request for additional information.
International Regulatory Information and Conditions of Use Regulatory Information for the United States: FCC Warning Declaration of Conformity We: Eicon Technology Inc. 2155 Chenault Drive Suite 503 Carrollton, Texas USA 75006 1-800-80-EICON (972) 417-5500 Declare under our sole legal responsibility that the product to which this declaration relates, are in conformity with Part 15 of the FCC Rules.
An FCC compliant telephone cord and modular plug is provided with this equipment, designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to party line service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Limited Warranty Eicon Technology Corporation warrants to the original purchaser of this Eicon Technology Product that it is to be in good working order for a period of five (5) years from the date of purchase from Eicon Technology or an authorized Eicon Technology dealer.
Product Comment Form DIVA T/A PC Card User’s Guide 206-146-03 We value your comments. Please use the tables below to rate this product.
