User's Manual

Question: How many devices can I control with the remote control?

Answer: The Handheld Remote Control can hold a total of 96 devices and each Channel can control up to

16 devices.

Question: What if the light or appliance that I’m trying to control does not turn on?

Answer: Check to see if the device is turned on. Check to see if the bulb has failed. Try replacing the

batteries on the remote control.

Question: I had a power outage and my dimmer module didn’t automatically turn on.

Answer: It’s normal for the dimmer modules to remain off after a power interruption. Press the ON/OFF

button on the unit or controller to turn the module ON again. If the module is programmed to turn ON

again, on the next program cycle it will properly respond to that command.

Question: If my lights are on and I have a power outage, will the lights come back on when the power is

restored?

Answer: Some modules will turn back on to the previous state. Others will not turn back on unless you

manually turn them on, use a remote control or Gateway web interface to turn on the device.

Question: I am trying to include a module and it keeps coming up unsuccessful. What am I doing wrong?

Answer: Delete the module from the network by pressing the PROGRAM button on the module and the

delete button on the primary controller. If the controller shows that the delete was successful, follow the

procedure to include the module.

Question: I have several channels programmed to turn on at sunset and off at individual times. The first

channel will turn on, but not the others. Why?

Answer: It is recommended that when programming ON times, you use only one channel with sunset

selected as the ON time. Then assign all the modules to that channel, thus turning all of them on at sunset.

Each channel can be turned off at various times by using additional events for off settings.

Question: How do I set the dim level of a light module and associate it to a button on the remote?

Answer: While adding the module to a channel on your remote control by pressing the ON and OFF

buttons of the desired channel, hold the INCLUDE button on the remote. With your other hand press and

hold the PROGRAM button on the module until your dim level is set. Make sure your lamp is on the ON

position so you can see the dim level. Once the dim level has been reached release the INCLUDE button

on the remote.

Question: What if I lose my Handheld Remote controller?

Answer: Your HomeRemote Gateway will still function normally, however if you wish to add more

modules and expand your system you can purchase another controller and delete all modules from the

previous network. Just follow the deleting the network instructions in the manual.