User's Manual

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File download is very
slow or breaks frequently
a. Are you using QoS function? Try disabling it and
try again.
b. Source Internet connection is poor
c. Try to reset the Smart Dish Repeater
d. Multiple users may be accessing the Internet
simultaneously. Attempt to download the file at
another time.
e. Contact Hawking Techsupport
I can’t log onto web
management interface:
password is wrong
a. Make sure you’re connecting to the correct IP
address of the Smart Dish Repeater.
b. Password is case-sensitive. Make sure the “Caps
Lock” light is not illuminated.
c. If you forgot the password, do a hard reset. Press
the reset button on the back for 30 seconds, power
off/on.
Smart Dish Repeater
becomes hot
a. This is not a malfunction, as long as it is not so hot
that you cannot touch it for a prolonged period of
time
b. If you smell something wrong or see smoke
coming out from Smart Dish Repeater or A/C
power adapter, please disconnect the Smart Dish
Repeater and A/C power adapter from utility power
(make sure it’s safe before you’re doing this!), and
call your dealer of purchase for help.
The date and time of all
event logs are wrong
a. Adjust the internal clock of Smart Dish Repeater.