␊ Copyright ¤ˇ1998-2003 by HAURI Inc. The Second Edition April 2003 All rights reserved worldwide. No part of this publication or software may be reproduced, transmitted, transcribed, stored in an archival system or translated into any languages, human or machine, in any form or by any means, electronic, mechanical, magnetic, chemical, manual, or otherwise, without the express written permission of Hauri, Inc., 8th Fl., Yuhan Yanghang Bldg.
␊ Technical Support/Customer Support USA: Global HAURI Inc. Address : 3003 North First Street, San Jose, CA 95134 Homepage : http://www.globalhauri.com E-mail : support@globalhauri.com, sales@globalhauri.com Tel : +1 408 232 5463 (1-866-GO HAURI)ừ Fax : +1 408 232 5464 Singapore : HAURI ASIA Pte. Ltd Address : Block 750C, Chai Chee Road, #02-12 Technopark@Chai Chee, Singapore 469003 Homepage : http://www.hauriasia.com ừ E-mail : support@hauriasia.com, sales@hauriasia.
For the Readers This Manual is for Hauri customers who have purchased ViRobot Expert. It is strongly recommended that the user reads this manual before using ViRobot Expert to ensure effective use of ViRobot Expert. This ViRobot Expert Manual may be slightly different from your program due to an ongoing functional improvement. ␊ Read and get the help This ViRobot Expert manual is divided into seven chapters.
Table of Contents Chapter 1. Customer Service Information REGISTERING YOUR COPY OF ViRobot ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 12 HOW TO CONTACT US ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 13 HOW TO UPDATE YOUR COPY OF ViRobot ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 15 WHAT TO DO WHEN A NEW VIRUS IS DISCOVERED¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 16 Chapter 2.
BASIC CONFIGURATIONS ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 57 ADVANCED CONFIGURATIONS ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 60 MONITORING ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 70 UPDATE¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 73 ViRobot SCHEDULE WIZARD ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 83 CREATING AN EMERGENCY DISK¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 90 CREATE Vi
BACKUP BIN¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 126 VIRUS SCAN REPORT ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 130 VIRUS LIBRARY ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 133 VIRUS CALENDAR ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 136 UPDATE INFORMATION ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 138 SELECTING LANGUAGE ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 139 Vi
Chapter 1.
ViRobot Expert 12 CHAPTER 1. CUSTOMER SERVICE INFORMATION Registering Your Copy of ViRobot Expert All registered customers will receive Hauri newsletters via email and priority in getting its various services such as customer and technical support, product updates, and virus security information. ␊ Customer Service Customer service period expires one year after the date of registration.
ViRobot Expert CHAPTER 1. CUSTOMER SERVICE INFORMATION How to Contact Us ␊ USA : Global HAURI Inc. Address : 3003 North First Street, San Jose, CA 95134 Homepage : http://www.globalhauri.com Email : support@globalhauri.com, sales@globalhauri.com Tel : +1 408 232 5463 Fax : +1 408 232 5464 ␊ Singapore : HAURI ASIA Pte. Ltd Address : Block 750C, Chai Chee Road, #02-12 Technopark@Chai Chee, Singapore 469003 Homepage : http://www.hauriasia.com Email : support@hauriasia.com, sales@hauriasia.
ViRobot Expert 14 CHAPTER 1. CUSTOMER SERVICE INFORMATION ␊ China : China Blue Star Hauri Technology Address : 15th Fl., Blue Star Bldg., No.17 Bei San Huan East Street, Chao Yang District, Beijing 100029, P.R.C. Email : support@cbht.com.cn Tel : +86 10 6444 5900(Rep.), +86 10 6444 5911(Technical support) Fax : +86 10 6444 5922 ␊ Korea : HAURI Inc. Postal Code : 156-754 Address : 8th Fl., Yuhan Yanghang Bldg., 49-6, Daebang-dong, Dongjak-gu, Seoul, Korea Homepage : http://www.hauri.co.
ViRobot Expert CHAPTER 1. CUSTOMER SERVICE INFORMATION 15 How to Update Your Copy of ViRobot We offer various convenient ways to update your ViRobot. Please choose from the following options: ␊ Using Update Wizard You may use Update Wizard in ViRobot to update. For more information, see Update in Chapter 3. ␊ Downloading Update Files from HAURI NEWS on the Web Download update files from HAURI NEWS, plus other latest additional ViRobot Expert features from our Homepage.
ViRobot Expert 16 CHAPTER 1. CUSTOMER SERVICE INFORMATION What to Do When a New Virus Is Discovered If you notice a virus alert, please send it to us for analysis. We will finish analyzing the virus within 24 hours and do our best to minimize data loss or damage. We will accept unknown viruses that are detected by third party anti-virus software for analysis.
ViRobot Expert CHAPTER 1. CUSTOMER SERVICE INFORMATION 17 below: ⍥Open the file infected by the macro virus ⍥Click File on the menu bar and select New to create a new document ⍥Save the new document under a different name ⍥Send the newly created document to our Customer Support Team (2) Boot Virus Use the boot sector utility named VRBOOT32.EXE under ViRobot folder to extract the boot virus and send it to us.
Chapter 2.
ViRobot Expert 20 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT About ViRobot Expert Incorporated with our unique technology, ViRobot Expert employs a specialized scan scheme to offer high-speed scanning and excellent protection performance against viruses. ViRobot Expert can detect and repair virus from all over the world including new and unknown viruses.
ViRobot Expert CHAPTER 2.INTRODUCTION TO ViRobot EXPERT 21 scheduled updates, and one-click updates using recent update pattern analysis. ␊ Virus Transmission and On-line Customer Support Service ViRobot Expert detects and moves unknown viruses to a virtual directory in Windows 95/98/Me/NT Workstation/2000/XP to prevent further infection. At your request, the infected files will be automatically sent to HAURI Virus Customer Support Team for analysis. You will receive an analysis report within 24 hours.
ViRobot Expert 22 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT ␊ Scanning Compressed Files ViRobot Expert supports various compressed file formats including ZIP, ARJ (JAR), LHA, RAR, CAB, ACE, and ZOO. It can detect and repair viruses up to 5 zipped levels. Since ViRobot Expert supports UUENCODE and MIME which email utilizes, it can block any viruses in emailcompressed files.
ViRobot Expert CHAPTER 2.INTRODUCTION TO ViRobot EXPERT 23 System Requirements ␊ Operating Environment ViRobot Expert is an anti-virus program supporting Windows based operating systems. The minimum system requirements are shown below.
ViRobot Expert 24 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT For Windows XP: ⍥CPU: Intel Pentium 300 MHz or higher ⍥Memory: 64 MB or higher (128 MB or higher recommended) ⍥Hard Disk: 20 MB or more of free hard disk space ⍥Others: CD-ROM Drive, IE 5.0 or higher ␊ CD-ROM ViRobot Expert CD contains an installation program. ␊ Shipping Package Your ViRobot Expert package includes a ViRobot Expert CD plus hard copy of the ViRobot Expert manual.
ViRobot Expert CHAPTER 2.INTRODUCTION TO ViRobot EXPERT 25 Installing ViRobot Expert To install ViRobot Expert, insert ViRobot CD into the CD-Rom drive. ViRobot Expert setup program will start automatically. Please take the following steps when the auto set up program fails to run. (1) Go to Start > Run in Windows 95/98/2000 Professional/XP/NT Workstation (2) Enter your CD-Rom drive label and type ‘setup.exe’ < enter > (For example, if your CDROM drive is D, type ‘D:\SETUP.
ViRobot Expert 26 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT ⍥Installation Procedure Tips : The following message will appear if you have previously installed antivirus software in your computer. Click yes to replace the previously installed antivirus software with ViRobot Expert. [ Figure 2-3 Confirmation of File Deletion ] (1) The initial installation window of ViRobot Expert appears on the screen. Click Next to install.
ViRobot Expert CHAPTER 2.INTRODUCTION TO ViRobot EXPERT 27 (2) The ViRobot Expert software license agreement will appear on the screen. Click Yes if you agree and go on with the installation. [ Figure 2-5 License Agreement ] (3) Enter username, company or organization, and serial number. Click Next to continue.
ViRobot Expert 28 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT (4) Browse to a location where you want to install ViRobot Expert program. The default installation directory is C:\Program Files\ ViRobotXP. Click Next to continue. Click ᴖBrowseᴗto select a different installation directory. [ Figure 2-7 Destination Folder ] To Change the folder, click Browse.
ViRobot Expert 29 CHAPTER 2.INTRODUCTION TO ViRobot EXPERT (5) ViRobot Expert begins installation on your computer. [ Figure 2-9 Setup Status ] (6) The program asks if you want to create an Emergency Disk after the installation process is completed. To create an Emergency disk, select the checkbox and click Next. Otherwise, just click Next. Note: you can create an Emergency Disk anytime after installation.
ViRobot Expert 30 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT (7) ViRobot Expert is now successfully installed. Click Finish to update your ViRobot Expert now. To update later, uncheck the update box, and click Finish (8) The ViRobot Expert will be launched automatically after installation [ Figure 2-11 Final Step of Installation ] Tips : Every time your ViRobot Expert starts, it checks for the latest definitions and lets you know if you need to update ViRobot Expert. To update now, click Start Update.
ViRobot Expert CHAPTER 2.
ViRobot Expert 32 CHAPTER 2. INTRODUCTION TO ViRobot EXPERT Uninstalling ViRobot Expert Use the ViRobot Expert uninstalling utility to remove your ViRobot Expert program. ␊ Uninstallation Procedure (1) Move to your ViRobot Expert program folder.
ViRobot Expert CHAPTER 2.
Chapter 3.
ViRobot Expert 36 CHAPTER 3. USING ViRobot Expert Get Started with ViRobot Expert To run ViRobot Expert after installation, you may choose one of the following methods: ⍥Go to Start > ViRobot Expert Ver 4 from the Start Shortcut Menu ⍥Go to Start > Programs > ViRobot Expert > ViRobot Expert ⍥Double-click the ViRobot Expert icon on the bottom tray ␊ When ViRobot Expert starts, it will display the ViRobot Expert logo.
ViRobot Expert 37 CHAPTER 3.
ViRobot Expert 38 CHAPTER 3. USING ViRobot Expert Main Window in ViRobot Expert ViRobot Expert contains the following basic components: a Menu Bar, Tool Bar, Folder/Mail/ Configuration Frame, Scan/Stop button, Scan Options Frame, List Frame, Repair Frame, and Engine Version.
ViRobot Expert CHAPTER 3. USING ViRobot Expert 39 ⍥Menu Bar The Menu bar holds all functions included in ViRobot Expert ⍥Tool Bar The Tool Bar displays frequently used features in ViRobot Expert ⍥Folder/Mail/Configuration Frame Lets the user choose a certain directory, folders, or mailbox for virus scanning. ⍥Scan/Stop Button Allows the user to start and stop virus scan on the selected drive, folder or mailbox.
ViRobot Expert 40 CHAPTER 3. USING ViRobot Expert ␊ Menu Bar The Menu bar contains all functions included in ViRobot Expert, namely File, Edit, View, Tools, and Help menu.
ViRobot Expert 41 CHAPTER 3. USING ViRobot Expert (3) View ( V ) Menu Descriptions Scan Information( I ) Displays virus-scan results in details. Computer Displays the ‘Computer’ screen as if you had clicked on the ‘Computer’ icon in ViRobot Expert main window MailBox Displays the ‘Mailbox’ screen as if you had clicked on the ‘Mailbox’ icon in ViRobot Expert main window. Configuration Displays the ‘Configuration’ screen as if you had clicked on the ‘Config’ icon in ViRobot Expert main window.
ViRobot Expert 42 CHAPTER 3. USING ViRobot Expert (4) Tools ( T ) Menu Descriptions Schedule Wizard( S ) Provides Setup window for configuring scheduled scan and updates. Update Wizard( U ) Leads you through an engine and virus definition update process. Create Emergency Disk( C ) Creates an Emergency Disk to boot your system in case viruses cause it to fail. Create ViRobot for DOS( R ) Creates ViRobot for DOS to repair DOS viruses.
ViRobot Expert CHAPTER 3. USING ViRobot Expert 43 ␊ Tool Bar (1) My Computer ( ) Detects and removes viruses in your computer. You can select local drives, floppy drives, or running processes to start scanning. (2) Mailbox ( ) Detects and removes viruses in your mailbox. You may choose to scan Inbox, Sent Items, or the entire mailbox. (3) Configurations ( ) Sets or changes your ViRobot Expert configurations.
ViRobot Expert 44 CHAPTER 3. USING ViRobot Expert ␊ Folder/Mail/Configuration Frame Switch between Computer or Mailbox view by selecting View > Computer, or View > Mailbox (1) Folder Frame To get to Folder Frame, you can either click the Computer icon on the Tool bar or go to View > Computer. Check off the drives or folders you wish to scan and clickᴖScanᴗbutton. (2) Mail Frame To scan email attachments, you need to setup your email client program in ViRobot Expert.
ViRobot Expert CHAPTER 3. USING ViRobot Expert 45 (3) Configuration Frame You can modify the settings for Basic Scanning, Mailbox Scanning, Exclude Folders, Set schedule, and Others. ClickᴖReset configᴗorᴖLanguagesᴗto restore default settings or language. ␊ List Frame List Frame is reserved for advanced configuration settings in ViRobot Expert. It varies according to the option you choose from the Tool bar.
ViRobot Expert 46 CHAPTER 3. USING ViRobot Expert How to Scan and Repair My Computer When you run ViRobot Expert, it displays the Folder List window. You can select any folders or local drives to scan for viruses. To return to this window, simply click the ‘Computer’ icon on the Tool bar. You can scan for viruses while working on other ViRobot Expert feature tasks.
ViRobot Expert 47 CHAPTER 3. USING ViRobot Expert When subfolders are selected, the parent folder is grayed out ( parent folder to display its extended subfolder list. ). Click ( ) in front of the (2) Click Scan or go to File > Scan on the Menu bar to start virus scan. (3) When scanning begins, a pop up window appears, displaying the names of files being scanned. (4) To stop the file scanning in progress, click the Stop button or go to File > Stop.
ViRobot Expert 48 CHAPTER 3. USING ViRobot Expert ␊ Repairing Infected Files If any virus is detected during virus scan, you will see the dialog box shown below. The default setting is Ask what action to take for detected viruses. You can easily change the default options. [ Figure 3-7 Virus Check window ] (1) You can choose one of the following options once a virus is found. Repair: Repairs the detected infected file, or deletes the overwriting or backdoor virus type.
ViRobot Expert 49 CHAPTER 3. USING ViRobot Expert Customer Support Team will send you a detailed analysis on the infected file within 24 hours. Properties: Shows information about the infected file.
ViRobot Expert 50 CHAPTER 3. USING ViRobot Expert ␊ Check the repair results in the Repair frame. Virus repair results are shown [ Figure 3-9 Virus repair results ] Tips : The Virus Check window will not be displayed if you set virus-scan option to ‘Show report only.’ It will only show the infected file properties.
ViRobot Expert CHAPTER 3. USING ViRobot Expert 51 Customer Support Team, and we will return a detailed analysis of the infected files within 24 hours. Deleted A file infected with an overwriting or backdoor virus was deleted. Beware that deleting an overwriting infected file may affect your system. Overlapped This message will appear if you stop in the middle of the repairing process. It indicates the infected file is not completely repaired. Select this infected file and repair it again.
ViRobot Expert 52 CHAPTER 3. USING ViRobot Expert How to Disinfect Viruses in Your Mailbox You can select Mailbox icon in the Toolbar to scan for email attachments. ␊ Scanning Viruses Mailbox Scan button [ Figure 3-10 Mailbox Virus scan ] (1) Select the mailbox you want to scan in the Mail Frame. If you cannot see the mailbox, click View > Refresh on Menu bar. Tips : ViRobot Expert can scan the entire MS Outlook mailbox while it could scan only the Inbox for MS Outlook Express.
ViRobot Expert 53 CHAPTER 3. USING ViRobot Expert (2) Click Scan to start virus scan. (3) You will see scanning progress information in the Scan Frame, which includes the Subjects and Sender names of emails being scanned (4) Click Stop to terminate the scanning (5) The Virus Scan Info window appears when virus scanning is complete. Scanning information includes total number of scanned files, number of infected files, and number of files that have been repaired.
ViRobot Expert 54 CHAPTER 3. USING ViRobot Expert (1) When MS Outlook is set as an email client program: ViRobot Expert supports MS Outlook Add-on (Exchange Client). It enables ViRobot Expert to scan and repair email attachments automatically. Go to Chapter 4 to learn more about using ViRobot Expert in MS Outlook. (2) When MS Outlook Express 5.
ViRobot Expert 55 CHAPTER 3. USING ViRobot Expert Run your MS Outlook Express [ Figure 3-13 Run MS Outlook Express ] Save the infected email attachments with a new name.
ViRobot Expert 56 CHAPTER 3. USING ViRobot Expert Take note of the saving location. Use ViRobot Expert to scan and repair the newly saved attachment file. Tips : ViRobot Expert only shows the Inbox in the Folder frame for MS Outlook Express while it shows all folders in the mailbox for MS Outlook 97/2000. Warning : Enabling real time monitor for incoming and outgoing mail is highly recommended to prevent infected email attachments. Chapter 6 describes how to turn on real time monitor in more detail.
ViRobot Expert 57 CHAPTER 3. USING ViRobot Expert Basic Configurations Select Configuration on the Tool bar to perform basic configuration for ViRobot Expert. You can find quick configuration options for Basic Scanning, Mailbox Scanning, Exclude Folders, Set Schedule, and Others on the left of the application window. All setting configurations will be applied when you perform virus scan on My Computer and Mailbox.
ViRobot Expert 58 CHAPTER 3. USING ViRobot Expert (2) File scanning options: ⍥Scan All Files: scans all files with any file extensions ⍥Scan Executable Files: only scans files with executable extensions such as .exe, .com, and .dll ⍥Scan Office Files: only scans document files such as .xls, .doc, and .ppt ⍥Compressed File: lets you scan compressed files. ViRobot Expert can detect and repair viruses under up to five compressed levels.
ViRobot Expert 59 CHAPTER 3. USING ViRobot Expert (7) To remove a particular item, select the item and click Delete. ␊ Set Schedule You may schedule definition updates and virus scan. Please refer to the ViRobot Schedule Wizard section for more detailed information. (1) Highlight theᴖSet Scheduleᴗoption on the left of the ViRobot Expert application window (2) Follow the steps in ViRobot Schedule Wizard to schedule definition updates or virus scan.
ViRobot Expert 60 CHAPTER 3. USING ViRobot Expert Advanced Configurations You may set the operating environment of ViRobot Expert in detail. Select Configuration on the Toolbar and click theᴖSet Detail Configurationᴗlink on the right of the ViRobot Expert application window, or go to Edit > Configuration on the Menu bar to setup advanced ViRobot Expert configurations.
ViRobot Expert 61 CHAPTER 3. USING ViRobot Expert (1) Scan ⍥All Files: scans all files with any file extensions ⍥Executables: only scans files with executable extensions such as .exe, .com, and .dll ⍥MS-Office Files: only scans document files such as .xls, .doc, and .
ViRobot Expert 62 CHAPTER 3. USING ViRobot Expert (2) Additional You can set additional preferences for virus scan ⍥Enable Sound: plays a sound when a virus is detected ⍥Include Subfolders: scans for viruses in subfolders ⍥Backup infected files: stores infected files in the Backup Bin. Refer to Backup Bin in Chapter 6 for more information on how to recover, delete, or send infected files to Hauri for analysis. ⍥Generate Report: enables you to save information in the Repair Frame to a file.
ViRobot Expert 63 CHAPTER 3. USING ViRobot Expert ␊ Configuration - Startup Use Startup Tab to configure ViRobot Expertᴗ s startup environments. Scan virus on starting Windows [ Figure 3-20 ViRobot startup setting ] (1) ViRobot Resident ViRobot Expert will scan for viruses in every file as you start Windows. Refer to the ViRobot resident section in Chapter 6 for more detailed information.
ViRobot Expert 64 CHAPTER 3. USING ViRobot Expert ⍥Scan the folder upon restarting: performs virus scan on selected folders when you start Windows. This feature only supports Windows 9X. Tips : ViRobot Expert supports both memory and boot sector scanning. ␊ Configuration - E-mail Set configuration options for mailbox virus scan. The selected configuration will be applied to mailbox and Internet Monitor.
ViRobot Expert 65 CHAPTER 3. USING ViRobot Expert (1) POP3 Monitoring Select email accounts to be monitored (2) Outlook Monitoring Embeds the ViRobot Expert icon in MS Outlook Toolbar for real-time scan and repair of infected email ⍥Launch: adds the ViRobot Expert menu to MS Outlook Toolbar andᴖToolsᴗlist ⍥In-coming: scans arriving email ⍥Out-going: scans email to be sent ⍥Scan selected mail item: ViRobot Expert checks for virus in selected email attachment before opening Preview pane.
ViRobot Expert 66 CHAPTER 3. USING ViRobot Expert (3) Mailbox ⍥All email attachments: scans all email with attachments ⍥Only unread email attachments: scans only unread email with attachments ␊ Configuration - Exclude Zone ViRobot Expert will not scan folders, files, or extensions that are set in an excluded zone.
ViRobot Expert CHAPTER 3.
ViRobot Expert 68 CHAPTER 3. USING ViRobot Expert ⍥For MS Office 2000: M MacRobot scans for virus whenever you open a document file with .doc, .xls, or .ppt extensions in MS Office 2000. If an infected file is found, a ViRobot-MacRobot window appears and displays a message as shown in Figure 3.24. M Select Yes to repair the infected file M Select No to ignore virus warning and open the infected document [ Figure 3-24 Repair macro virus ] ⍥For Internet Explorer 5.
ViRobot Expert 69 CHAPTER 3. USING ViRobot Expert (4) Connect Server Check off this option when you want ViRobot Expert to connect to ViRobot Advanced Server as a client for downloading update files when ViRobot starts. Contact your administrator for more information. Shows detected virus information [ Figure 3-25 Repair virus in Explorer ] Warning : To open the document without repairing the virus, select No.
ViRobot Expert 70 CHAPTER 3. USING ViRobot Expert Monitoring Click Monitoring on the ViRobot Expert Tool bar to configure ViRobot Resident. It is important to have a superior real-time monitoring program for protecting your PC against virus infection. ␊ File Monitoring Check or uncheck theᴖLoad ViRobot Expert file Residentᴗoption to enable or disable ViRobot Expert real-time monitoring program.
ViRobot Expert 71 CHAPTER 3. USING ViRobot Expert ␊ Mailbox Scanning Select email accounts to be included in Mail Monitor. Mail Monitor uses VP (ViRobot Proxy) technology to scan email attachments from MS Outlook Express, MS Outlook 97/2000, and other email programs such as Netscape Messenger, and Eudora. VP has superior methods to detect and repair worms and backdoor viruses.
ViRobot Expert 72 CHAPTER 3. USING ViRobot Expert (3) ViRobot Expert displays aᴖVirus Detectedᴗmessage when it detects an infected incoming email. ⍥Click OK to repair infected email attachments and leave them in your mailbox. ⍥Click Cancel to leave infected email attachments in your mailbox without repairing.
ViRobot Expert 73 CHAPTER 3. USING ViRobot Expert Update Click the Update icon on the ViRobot Expert Tool bar, or go to Tools > Update Wizard to update ViRobot Engine with the latest virus definition files. Updating ViRobot with new definition files will protect your system against new viruses. ViRobot Expert supports updating via both FTP and HTTP protocols. ViRobot users can easily get updates even if they are using firewall or proxy server protection.
ViRobot Expert 74 CHAPTER 3. USING ViRobot Expert Update progress Overall file size [ Figure 3-30 Update progress ] (2) ViRobot Expert will be automatically updated once all update files have been downloaded. (3) The Default update path is set toᴖInternetᴗfor the convenience of most ViRobot Expert users. (4) Click the Configuration button to setup your preference update settings. Tips : ViRobot Expert keeps your last update configuration. So you can start updating with just one click.
ViRobot Expert 75 CHAPTER 3. USING ViRobot Expert ␊ Configuration You can setup update configurations in the Update Configuration window. (1) Update via Internet Select update path Select update server Select protocol Search for another server automatically if errors occur during update Select proxy server [ Figure 3-31 Update Configuration ] ⍥Select one of Hauri update servers. You may choose the Other Server option to select another update server of your choice.
ViRobot Expert 76 CHAPTER 3. USING ViRobot Expert ⍥Check off theᴖProxy useᴗoption if you use a proxy server. You have to enter the correct proxy server IP Address and port number. Contact your system administrator for more information. Check the box if you use a proxy server [ Figure 3-32 Proxy setting ] ⍥Click OK when update configuration is complete. Tips : The Auto Search option allows ViRobot Expert to switch to another protocol when server access fails.
ViRobot Expert 77 CHAPTER 3. USING ViRobot Expert (2) Update via ViRobot Advanced Server Type the server address Find update server info including address and name [ igure 3-33 Update via ViRobot NT Server ] Users in a corporate environment have an option to perform updates through ViRobot Advanced Server if they donᴗ t have Internet access or for easy access to update files. ViRobot Advanced Server needs to have the latest virus definitions and engine updates ready for deployment.
ViRobot Expert 78 CHAPTER 3. USING ViRobot Expert ⍥Type in IP Address or name of the server that has the latest update files. Example:\\x.x.x.x or\\gomiya ⍥Click the Search button to find the update server in your network if you are unsure which update serverᴗ s IP Address to enter Tips : Access to ViRobot server when starting ViRobot will help your engine update and secure management of network against virus attack. ⍥A dialog box displays the searching results.
ViRobot Expert CHAPTER 3. USING ViRobot Expert ⍥Click Yes to choose an update server ⍥Click No to go on with the search ⍥Click Cancel to quit [ Figure 3-35 ViRobot Advanced Server Configuration ] ⍥You will have to find another updating method when no update server is found. Tips : For the update server that uses different IP bandwidth, you can adjust the setting by clicking Update Via Internet >Other Server. Click OK when the configuration is completed.
ViRobot Expert 80 CHAPTER 3. USING ViRobot Expert (3) Update via network shared folder When access to external network is unavailable, you can use the network shared folder option to keep ViRobot engine up to date. To use this option, you must have a shared folder in a PC with the latest update files.
ViRobot Expert 81 CHAPTER 3. USING ViRobot Expert Warning : Make sure the shared PC has the latest update files before sharing the update folder. You should keep sharing the folder until all the updates are completed. Tips : You may share your update folder with others by clicking Share. Otherwise, click Release to return it to the unshare status.
ViRobot Expert 82 CHAPTER 3. USING ViRobot Expert ⍥Click the Create button. ⍥Click Start to begin. ⍥Click OK when copying update files is complete. Download update file to the floppy disk [ Figure 3-38 Create update disk ] Warning : You need to update ViRobot engine before creating an update floppy disk from it.
ViRobot Expert 83 CHAPTER 3. USING ViRobot Expert ViRobot Schedule Wizard Select Schedule on the ViRobot toolbar, or go to Tools > Schedule Wizard on the Menu bar to schedule either updates or virus scans. Event, Condition, Path information is displayed on the first screen of Schedule Wizard. To add or remove a schedule, click Add or Delete, respectively.
ViRobot Expert 84 CHAPTER 3. USING ViRobot Expert ␊ Scheduled Virus Scan ViRobot Expert scans your computer at a specific date and time you have previously scheduled. It is recommended to set up a virus scan schedule at off-peak hours to avoid affecting your system capacity. (1) Click the Add button on the ViRobot Schedule Wizardᴗ s first page, and select the Schedule Virus Scan option.
ViRobot Expert 85 CHAPTER 3. USING ViRobot Expert (2) Set Date and Time [ igure 3-42 Set date and time ] ⍥Daily: Select a specific time of the day to scan for viruses. It is recommended to choose a time when you employ low system resource. ⍥Weekly: Select a specific day and time of the week to scan for viruses. To scan more than once per week, make another weekly schedule for a different day of the week. ⍥Monthly: Select a specific day of the month to scan for viruses.
ViRobot Expert 86 CHAPTER 3. USING ViRobot Expert (3) Select directories and folders to be scanned, then click Done to complete the setup. Select drives and folders to be scanned [ Figure 3-43 Select drives and folders to be scanned ] (4) The newly added virus scan schedule is shown in the ViRobot Schedule Wizardᴗ s first page.
ViRobot Expert 87 CHAPTER 3. USING ViRobot Expert ␊ Scheduled Update Scheduled Update allows you to automatically update your engine by connecting to a specific server at the time and date you have previously set. HAURI Inc. provides virus definitions and engine updates weekly. It is recommended that you schedule your engine to get updates at least once a week. (1) Click the Add button on the ViRobot Schedule Wizardᴗ s first page, and select theᴖScheduled Updateᴗoption.
ViRobot Expert 88 CHAPTER 3. USING ViRobot Expert (2) Select Date and Time Update at the desired time [ Figure 3-45 Set update time ] (3) Select update server and network configuration ViRobot Expert only supports scheduled update via the Internet. Refer to the Update section for more information.
ViRobot Expert 89 CHAPTER 3. USING ViRobot Expert ⍥Connect Select a Hauri update server to download update files. ⍥Protocol ViRobot Expert supports both FTP and HTTP protocols. However, HTTP protocol is recommended when networking connection is reliable. ⍥Proxy Check the Proxy option if you use a proxy server. Note that the proxy server settings from Internet Explorer will be changed when proxy server settings from ViRobot Expert are changed.
ViRobot Expert 90 CHAPTER 3. USING ViRobot Expert Creating an Emergency Disk Your system cannot boot up when a boot virus has infected it. You can use ViRobot emergency disk to restore the infected boot sector. ViRobot emergency disk supports both FAT and NTFS file systems.Also, you can create a Virobot for DOS disk when creating emergency disk so that you may scan for viruses in DOS mode.
ViRobot Expert 91 CHAPTER 3. USING ViRobot Expert (2) Insert an empty 1.44 MB floppy disk into your floppy drive, and click the Create button. A message asking if you want to format the floppy will appear if free space is less than 1.44MB. Click OK to format the floppy disk. [ Figure 3-49 Format Message ] (3) An emergency disk is created.
ViRobot Expert 92 CHAPTER 3. USING ViRobot Expert ⍥Create Windows system files ⍥Create a boot disk ⍥Backup systemᴗ s boot sector information ⍥Create ViRobot for DOS (4) Click OK when ViRobot Emergency Disk is successfully created as shown in Figure 3.51. Your system will be in DOS mode when you start it with ViRobot emergency disk. You can refer to ViRobot for DOS in Chapter 6 for more information.
ViRobot Expert 93 CHAPTER 3. USING ViRobot Expert ␊ How to Use Boot Sector Recovery Utility (Rebuild.exe) (1) Start your system in DOS mode after inserting a ViRobot emergency disk in the floppy drive. (2) Typeᴖrebuildᴗand hit Enter. A:\>rebuild (3) Read the warning message shown in Figure 3.52 carefully before starting the recovery process. [ igure 3-52 Boot sector recovery ] (4) Click Start to restore your boot sector. (5) Remove Virobot emergency disk and restart your system.
ViRobot Expert 94 CHAPTER 3. USING ViRobot Expert Create ViRobot for DOS You may create ViRobot for DOS to scan and remove viruses. Boot sector recovery is not possible if a boot virus has severely damaged your system. You need to prepare an emergency disk in advance to restore your boot sector in case a boot virus attacks it at a later time. ␊ Create ViRobot for DOS Go to Tools > Create ViRobot for DOS on the ViRobot Expert Menu bar.
ViRobot Expert 95 CHAPTER 3. USING ViRobot Expert (2) Insert an empty 1.44 MB floppy disk into your floppy drive, and click the Create button. A message asking if you want to format the floppy will appear if free space is less than 1.44MB, as shown in Figure 3.54. Click OK to continue creating ViRobot for DOS.
ViRobot Expert 96 CHAPTER 3. USING ViRobot Expert ⍥Create Windows system files ⍥Create a boot disk ⍥Create ViRobot utility for DOS (4) Click OK when ViRobot for DOS is successfully created as shown in Figure 3.56. [ Figure 3-56 ViRobot for DOS created ] (5) ViRobot for DOS will start your system in DOS mode, it then automatically scans and repairs files in your system Tips : Since ViRobot for DOS does not include REBUILD.EXE file, you will need an emergency disk to restore your boot sector.
ViRobot Expert CHAPTER 3. USING ViRobot Expert 97 HAURI News ViRobot Expert provides easy access to the latest virus information, or Hauri news, without having to connect the Hauriᴗ s Homepage. The Hauri News window provided by ViRobot Expert lets you download the latest engine updates, virus definition files, and trial software. ␊ Run HAURI News Go to Tools > HAURI News on the ViRobot Expert Menu bar to view Hauriᴗ s new information.
ViRobot Expert 98 CHAPTER 3. USING ViRobot Expert (1) Notice The HAURI News window provides the latest virus news Double-click to move to HAURI’s homepage Double-click the list in the tree to move to the web site Icons represent the content type [ Figure 3-58 HAURI News items ] ⍥You can also go to Hauriᴗ s Homepage (http://www.globalhauri.com or http://www.hauri.net) to check for virus definitions, industry roadmaps, and other notices. ⍥Double click the selected notice to view it.
ViRobot Expert 99 CHAPTER 3. USING ViRobot Expert (2) Downloads The Hauri News window provides a list of available downloads for your convenience. You can just double click selected trial software to download it. Double-click the list to go to the referred page [ Figure 3-59 Download session ] (3) You can check virus updated list once a week or from time to time.
Chapter 4.
ViRobot Expert 102 CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK ViRobot Expert in MS-Outlook ViRobot Expert scans incoming and outgoing email in real time and warns users not to open email with infected attachments. This new feature of ViRobot Expert effectively safeguards your system against malicious email virus attacks. ␊ Capability (1) ViRobot Expert supports POP3 and Exchange Server users. (2) ViRobot Expert scans and repairs email in real time to effectively prevent email virus attacks.
ViRobot Expert CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK 103 ViRobot icon added on Tool bar ViRobot submenu added [ Figure 4-1 ViRobot Expert added in MS-Outlook ] ␊ Running ViRobot Expert in MS-Outlook Select Tools > Monitoring on the MS-Outlook menu bar or click the ViRobot Monitoring icon on the Tool bar. The ViRobot Monitoring icon is indented when real time monitoring is on.
ViRobot Expert 104 CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK Configuration in MS-Outlook Configure ViRobot Expert email settings from the Configuration window. ␊ Running Configuration Click Tools > Configuration on the MS-Outlook Menu bar or the Configuration icon on its Tools bar. ␊ General In the General tab, you may select ViRobot incoming/outgoing email scanning options, e.g., what to do when a virus is detected, plus other file scanning options.
ViRobot Expert CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK 105 (1) Email ⍥Incoming: Scans an email for viruses while it is being received. ⍥Outgoing: Scans an email for viruses while it is being sent. (2) Action ⍥Ignore and continue scanning: Shows infected file information in the Repair Frame without taking any action. ⍥Ask what action to take: Displays different options when a virus is detected such as Repair, Ignore, and Auto repair.
ViRobot Expert 106 CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK Set a warning message Type network administrator e-mail address [ Figure 4-3 ViRobot configuration in MS-Outlook for a warning message] ␊ Virus scan (1) Highlight any email in your mailbox that you wish to scan. (2) Go to Tools > Scan Mail on the MS-Outlook Menu bar or click theᴖScan mailᴗicon on the Tool bar.
ViRobot Expert 107 CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK (3) ViRobot Expert displays a Scan Mail window as shown in Figure 4.4 You may view the email being scanned, email attachments, infection status, and ViRobot Expert engine version.
ViRobot Expert 108 CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK (4) Click Repair to repair infected attachments. If an infected attachment is in compressed file format, decompress and then repair it. Repair virus Go to virus info Web page [ Figure 4-6 Repair file ] ⍥Repair: Starts to repair infected files ⍥Ignore: Does not repair infected files ⍥Virus Info: Shows virus information.
ViRobot Expert CHAPTER 4. USING ViRobot EXPERT IN MS-OUTLOOK 109 ␊ Incoming email (1) Check off the Incoming option in the Configuration window, ViRobot will display infected attachments from your incoming email in the Repair Frame. (2) Email scanning information is shown. (3) You may repair remaining infected email from the Scan Mail frame at a later time. (4) ViRobot Expert can only scan a compressed file. Be cautious when you send email with a compressed attachment.
Chapter 5.
ViRobot Expert 112 CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER ViRobot Expert on Windows Explorer You can detect and repair infected files using ViRobot Expert from Windows Explorer, one of the most accustomed browsers ever. ␊ Running ViRobot Expert from Windows Explorer [ Figure 5-1 ViRobot Expert on Windows Explorer ] (1) Select ViRobot Expert Ver 4.0 from the left folder frame or address field from Windows Explorer as shown in Figure 5.1.
ViRobot Expert 113 CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER Add menu Add tool bar ViRobot for Explorer Repair frame [ Figure 5-2 Virus scan on Windows Explorer ] (3) You can use ViRobot Expert key functions from Windows Explorer including Configuration, Update, and Schedule.
ViRobot Expert 114 CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER ␊ Adding folders to be scanned (1) You may specify a particular folder to be scanned. (2) Go to the drive frame, right click on your mouse, and select Add Folder. (3) Select a folder to be added and click OK. (4) To delete a folder, select Delete Folder from the right click menu list. Note that system drives such as local drives, floppy, and CD drive cannot be deleted. Tips : 1.
ViRobot Expert CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER 115 (1) Backup Bin Only infected document files are automatically saved in the Backup bin before repairing. To get a backup for other files, go to Configuration > Scan tab > Additional section. Refer to Chapter 6 for more information on this topic.
ViRobot Expert 116 CHAPTER 5.
ViRobot Expert CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER 117 ViRobot Expert Configuration on Windows Explorer From ViRobot Expert program, go to Config icon > Others option > Add ViRobot in Window Explorers. Note that the Configuration window in Windows Explorer is the same as Set Detail Configuration in ViRobot Expert.
ViRobot Expert 118 CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER Detecting and repairing viruses ␊ Detecting a virus (1) Select the drives you want to scan. Click the Scan icon on the Explorer menu. You also right click on the drive frame and select Scan Now. (2) A warning message appears when a virus is detected, as shown in Figure 5.8.
ViRobot Expert CHAPTER 5. USING ViRobot EXPERT FROM WINDOWS EXPLORER 119 (3) Send infected file Right click Virus Scan Information in the Repair frame to send Hauri a file infected with a new virus. You will receive a report on the infected file within 24 hours. (4) Stop virus scan Click Stop on the Windows Explorer menu to terminate virus scanning. You can also click Stop on the Explorer Tool bar or right click the drive frame and select Stop.
Chapter 6.
ViRobot Expert 122 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT Real Time Monitor in ViRobot Expert ViRobot real time monitor (ViRobot resident) detects and repairs infected files before you access them so that your system may be free from subtle attacks. ViRobot scans all I/O file operations such as file copying or transferring across a network. You may decide which files ViRobot real time monitor will scan.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 123 ␊ Using ViRobot Resident (1) You should see a ViRobot Resident icon on the bottom right tray as shown in Figure 6.2 when ViRobot Resident is enabled. [ Figure 6-2 ViRobot Resident tray icon ] (2) A list of option appears as shown in Figure 6.3 when you right click the ViRobot Resident icon at the bottom tray. ViRobot Update: Runs ViRobot Expert Update Wizard.
ViRobot Expert 124 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT (3) Virus Scan ViRobot Resident displays a message when it detects an infected file, as shown in Figure 6.4. ⍥Right click a selected infected file and select the Repair option. [ Figure 6-4 Virus repair option ] ⍥A warning message appears as shown in Figure 6.5.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 125 ⍥A warning message appears as shown in Figure 6.5 M Repair All: Automatically repairs all infected files M Select repair: Only repairs selected infected file M Virus Info: Connects to Hauriᴗ s homepage to get virus information Tips : If virus-scanning results for infected files state ‘Fail to Repair’, ‘New Virus’, and ‘Suspected’, you can select ‘Send to HAURI’ for further analysis.
ViRobot Expert 126 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT Backup Bin ViRobot Expert stores infected files in Backup Bin when it repairs them. You can recover, delete, or send infected files to Hauri for analysis. To activate automatic backups of infected files other than document files, you can check the Backup the infected option in Set Detail Configuration. ␊ Running Backup bin Click View > Backup Bin on the ViRobot Expert Menu bar to see a list of backup infected files.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 127 ␊ Using the Backup Bin The Backup bin provides Delete file, Empty, Restore file, Send to HAURI, and Properties functions. (1) Click View > Backup Bin on the ViRobot Expert Menu bar [ Figure 6-8 Back-up files list ] ⍥Delete File: Deletes selected files on the list in the Backup Bin without letting you recover them later. ⍥Recover File: Restores an infected file back to its original folder.
ViRobot Expert 128 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT (2) Send backup files to HAURI You need to have Internet connection to send us backup files. You also need to configure your email account in your email client program (Microsoft or Outlook Express) for successful transmission. When a repaired file is damaged, you can send us its infected version in the Backup Bin via theᴖSend to HAURIᴗoption. Our Customer Support Team will send you a report on that file.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 129 ⍥You can check to see if your infected files are successfully transmitted by looking for a change in the icon in front of them. Icon changed [ Figure 6-10 File transmission completed ] ␊ Properties You can get more information about an infected file from the Backup list by right clicking and selecting theᴖPropertiesᴗoption.
ViRobot Expert 130 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT [ Figure 6-11 (2) File Properties ] Warning : ViRobot Expert does not scan any backup files in the Backup Bin, because they are encrypted with our proprietary encryption. Therefore, these files remain infected.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 131 Virus Scan Report Information in the Repair frame can be viewed from ViRobot Scan Report for more information about scan date, module, and detection results. To create Virobot Scan Report, check the Generate Report option in the Configuration window. ␊ Create Virus Scan Report Go to View > Virus Scan Report on the ViRobot Expert Menu bar for a virus scan report.
ViRobot Expert 132 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT ␊ Using ViRobot Scan Report You can print or save a ViRobot Scan Report under a different filename by going to File > View Catalog, or File > Export Catalog on the ViRobot Menu bar. You can view all scanning results from a log file.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 133 Virus Library You can view viruses that ViRobot Expert can detect and repair. You will need Internet access to do it. ␊ Running Virus Info (1) Go to View > Virus Library on the Menu bar. (2) You will be connected to our Virus Info page on our web site.
ViRobot Expert 134 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT ␊ Using Virus Info You can access new virus information on our homepage. You may perform a virus search by entering virus name and category in our Search field. ␊ Search for Virus Information [ Figure 6-16 Virus Information ] (1) Enter virus name or category in the Search box, and click OK. (2) We provide you with virus information and technical description in the Virus Information window.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 135 Virus Types Parasitic Attaches itself to the beginning or end of a host file Overwriting Overwrites new data on top of existing data so that the file size does not change. However, the new file cannot be executed normally. Trojan Horse Masquerades itself as a legitimate program, which cannot duplicate itself Linking Does not infect a file directly but changes the beginning location of a directory area.
ViRobot Expert 136 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT Virus Calendar You can view virus activation dates on the Virus Calendar. Viruses activated on certain dates are very malicious. Be sure to check the listed dates frequently to configure Scheduled Virus Scan of your system in advance. ␊ Opening the Virus Calendar M Go to View > Virus Calendar on the ViRobot Expert Menu bar.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 137 (1) Connects to the Virus Calendar link from HAURIᴗ s homepage This page provides virus active dates and virus descriptions. Click on a virus name to receive detailed information about it.
ViRobot Expert 138 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT Update Information Update Information records the most recently updated ViRobot engine information. You may verify the updated information when you have your program updated. ␊ Run Update Info Select View > Update Information on the ViRobot Expert Menu. (1) Select a file from the dialog box and click OK. (2) You may also view previous update records.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 139 Selecting Language ViRobot Expert supports Korean, English, and other languages. Use one of the following methods to choose your preferred language. ␊ Running Select Language (1) Go to View > Language and choose your preferred language. (2) You can also click the Configuration icon on the ViRobot Expert Tool bar and select a language from theᴖLanguagesᴗicon.
ViRobot Expert 140 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT ViRobot for DOS You can create ViRobot for DOS (VRD.EXE) the ViRobot Expert program. It is used when you cannot start your Windows program due to virus attacks. ␊ Components of ViRobot for DOS VRD.EXE drive path file /option ViRobot for DOS consists of a VRD.EXE file and multiple *.VIB files. VRD.EXE is the executable module for the ViRobot for DOS, and *.VIB files are the scanning and repairing engine files.
ViRobot Expert CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT 141 (3) Usage ⍥To scan drive C, A:\>VRD>EXE C: /A ⍥To scan C:\WINDOWS folder A:\>VRD.EXE C:\WINDOWS ⍥To include subfolders in scanning for C:\WINDOWS A:\>VRD>EXE C:\WINDOWS /S ⍥To remove viruses without asking for what action to take while ViRobot for DOS is scanning C:\ drive A:\>VRD.EXE C: /U ␊ Using Emergency Disk to Boot Up Your System (1) Place ViRobot Emergency Disk in Drive A and reboot your computer.
ViRobot Expert 142 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT File Properties ViRobot Expert supports virus scan results to appear in File Properties. You can also check for your engine version from File Properties. ␊ Running File Properties (1) Run My Computer or Windows Explorer. (2) Right click on a file and choose the Properties option.
ViRobot Expert 143 CHAPTER 6. MAXIMIZING THE ABILITY OF ViRobot EXPERT (3) Go to the ViRobot tab. Infection status(OK) [ Figure 6-20 Check the infected file from Properties ] (4) Check for infection status information on the selected file.
Chapter 7.
ViRobot Expert 146 CHAPTER 7. APPENDIX Symbols and Terminology [ ]>[ ] These symbols indicates step to take Example: Start > Run Click Start on the taskbar, and then select Run from the menu. Click To press and release a button on a mouse once Double Click To click the left button of a mouse twice in rapid succession Master Boot Sector(Main Boot Sector) The first sector on a hard disk, normally containing a partition table. The system reads information during booting to find bootable DOS sector.
ViRobot Expert CHAPTER 7. APPENDIX 147 Memory A temporary storage that holds executable codes or data from the hard disk, which are used to run programs. Mailing Service An electronic mail service (e-mail). It delivers required information on a regular basis. Backup Copy all files on computer disks and keep them in safe storage from data loss and/or damage. Service Pack Upgrade that offers the latest release of the software package at no additional charge.
ViRobot Expert 148 CHAPTER 7. APPENDIX Definition File A file that defines the type of files that users want to check. It defines the executable files and document files that are often infected by computer viruses. Repair To delete the virus in the infected file and recover it to the original state. Tray Icon In Windows, there are programs running on the background concurrently with those programs you run on the system.
ViRobot Expert CHAPTER 7. APPENDIX 149 Definition and Types of Virus We will see brief descriptions and types of viruses. ␊ Definition Computer viruses are different from biological viruses of those living forms. A computer virus is a cracker program that searches out other programs and infects them by embedding a copy of itself in those program files. This self-duplication capability explains why it is called a virus.
ViRobot Expert 150 CHAPTER 7. APPENDIX (4) Macro Viruses A virus that infects a computer through a macro supported by Microsoft Office application such as MS Excel, MS Word, and PowerPoint. Excel Laroux is one example of macro virus. (5) Windows Viruses Operates in Windows operating systems. Unlike DOS virus, Windows virus is very difficult to remove if the infected file is currently running.
ViRobot Expert CHAPTER 7. APPENDIX 151 How To Protect Your System Against Viruses Because the number of computer viruses infecting systems through network connections, email attachments, or shared folders has soared, protecting your system has never been more important. To avoid being infected by a computer virus, review the notes as shown below.
ViRobot Expert 152 CHAPTER 7. APPENDIX FAQ ␊ I canᴗ t receive emails after having uninstalled ViRobot Expert You need to change your email account information. For Microsoft Outlook 5, start your Microsoft Outlook 5 and select Tools > Account > Mail > Properties, and then change Receive Mail (POP3) information to that of Send Mail (SMTP). This method also applies to other email programs. ␊ ViRobot doesn t automatically load in the CD-ROM drive. ViRobot Expert is an auto-run program.
ViRobot Expert CHAPTER 7. APPENDIX 153 ␊ Iᴗ ve scanned and removed a macro virus, but it keeps infecting my files. Some viruses, including X97M Sugar, do not have any Office family extensions. You can reset your Virobot configuration and scan for viruses again. To do this, change ViRobot Configuration to All Files and try scanning again. ␊ I want to send the infected file, but I get an attachment error message. Check to see if ViRobot Expert Resident is running.
ViRobot Expert 154 CHAPTER 7. APPENDIX ␊ I have created an Emergency Disk from ViRobot. Can I use it in other computers? No, you canᴗ t. ViRobot Emergency Disk only contains boot sector information of the computer you used to create it. Therefore, you will need to make another Emergency Disk whenever you reformat your system or make any other changes to your system. ␊ A Windows virus has infected my system but I cannot remove all of the infection.
