␊ Copyright ¤ˇ1998-2003, HAURI Inc. All rights reserved. This software and documentation is the sole property of HAURI and protected by copyright laws. This documentation and software cannot, wholly or partially, be copied, duplicated, translated, reverse engineered, or converted into electronic media or any machine readable form without HAURI’s prior written consent. The Second Edition August 2003 All rights reserved worldwide.
␊ Technical Support/Customer Support USA: Global HAURI Inc. Homepage : http://www.globalhauri.com E-mail : support@globalhauri.com, sales@globalhauri.com Tel : +1 408 232 5463 (1-866-GO HAURI)ừ Fax : +1 408 232 5464 Singapore : HAURI ASIA Pte. Ltd Homepage : http://www.hauriasia.com E-mail : support@hauriasia.com, sales@hauriasia.com Tel : +65 6243 7913/24 (Sales), +65 6243 7914/15 (Technical support)ừ Fax : +65 6442 0223 Japan : HAURI JAPAN Inc. Homepage : http://www.haurijapan.com ừ E-mail : japan@hauri.
For the Readers This Manual is for Hauri customers who have purchased ViRobot Advanced Server. It is strongly recommended that the user reads this manual before using ViRobot Advanced Server to ensure effective use of ViRobot Advanced Server. This ViRobot Advanced Server Manual may be slightly different from your program due to an ongoing functional improvement. ␊ Manual Overview This Manual is divided into four chapters and a reference. Chapter 1 provides helpful tips and customer support solutions.
Table of Contents Chapter 1. Before You Begin Registering Your Copy Of ViRobot¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 10 How To Contact Us ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 12 How To Update Your Copy Of ViRobot ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 14 What To Do When A New Virus Is Discovered ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 15 Chapter 2.
Monitoring ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 59 MacRobot ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 60 Updating Your ViRobot ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 62 Scheduler ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 70 Chapter 4.
References Real-time Monitoring Service ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 96 Update Service ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 97 Setting Update Using NT Server ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 98 Symbols And Terminology ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 104 Definitions And Types Of Virus ¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ 106 How To Protect Your System Against Viruses¡¡
Chapter 1.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 10 Registering Your Copy Of ViRobot HAURI offers technical support, customer service support, update, security information and virus protection tips to registered customers via e-mail. HAURI provides one year of free virus definition and scanning engine updates with the purchase of ViRobot Advanced Server. Annual subscriptions are available for subsequent updates. ␊ Be sure to register your software and get benefits we offer.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 11 ␊ To register your ViRobot You have various ways to register your ViRobot series software. Choose the most convenient one for you. However, registration by telephone or e-mail is not available. Visit our websites at www.hauri.net and use the on-line registration menu. We highly recommend you to renew your registration when your customer support period expires.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 12 How to Contact Us Most of the information you will need, for the operation of ViRobot Advanced Server can be found here. However, if you require further assistance, please contact us via: ␊ USA : Global HAURI Inc. Address : 3003 North First Street #234 San Jose, CA 95134 Homepage : http://www.globalhauri.com Email : support@globalhauri.com, sales@globalhauri.com Tel : +1 408 232 5463 Fax : +1 408 232 5464 ␊ Singapore : HAURI ASIA Pte.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 13 ␊ China : China Blue Star Hauri Technology Address : 15th Fl., Blue Star Bldg., No.17 Bei San Huan East Street, Chao Yang District, Beijing 100029, P.R.C. Email : support@cbht.com.cn Tel : +86 10 6444 5900(Rep.), +86 10 6444 5911(Technical support) Fax : +86 10 6444 5922 ␊ Korea : HAURI Inc. Address : 8th Fl., Yuhan Yanghang Bldg., 49-6, Daebang-dong, Dongjak-gu, Seoul, Korea, 156754 Homepage : http://www.hauri.co.kr Email : support@hauri.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 14 How To Update Your Copy Of ViRobot There are various convenient ways to update your ViRobot. Please choose one from the followings: ␊ Using Update Wizard You can use Update Wizard in ViRobot to update. For more information, see Updating ViRobot. ␊ Downloading Update File from Our Homepage ⍥Use your web browser to access http://www.hauri.net ⍥Select Download. ⍥Select Update Wizard ⍥Follow directions in each page.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 15 What To Do When A New Virus Is Discovered If you notice a virus alert, please send it to us and we will complete the analysis within 24 hours. We will always put our best effort to minimize any loss and damage. We provide technical support for any virus problems detected by other programs. ␊ Symptoms of a Virus Infection When your system is infected by ⍥Typical viruses, ῇ It gets stuck frequently. Ὲ The sizes of execution files increase.
ViRobot Advanced Server CHAPTER 1. BEFORE YOU BEGIN 16 ␊ To send a new virus to us ⍥By File or Macro virus Please send the infected file itself because the file itself has become the virus. Send the executable file in case of file virus, or office document file in case of macro virus. If the file infected by Macro virus is sensitive document, you may do the followings before you send it to us. ῇ Open the file infected by macro virus. Ὲ Select New in the File menu to open a new document.
Chapter 2.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 20 What ViRobot Can Do ViRobot Advanced Server is an anti-virus program designed by HAURI. Incorporated with our unique technology, ViRobot employs a specialized scan scheme to offer high-speed scanning and excellent protection performance against viruses. Currently, ViRobot can detect and remove over 17,000 viruses from all over the world.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 21 ␊ Virus Blocking by Real-time Monitoring Your ViRobot offers real-time computer virus monitoring function in Microsoft Windows NT file server environment to protect not only the server itself but also client PCs from virus infection. ␊ ViRobot Client PC Management If you use ViRobot client products (such as ViRobot Professional and ViRobot Expert) in your client PCs, it provides engine and service pack data of the client PC to server.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 22 ␊ Virus Transmission and On-line Customer Support Service Your ViRobot Advanced Server detects unknown computer virus and moves them to a virtual directory in Windows NT/2000 Server/2000 Advanced Server so that the viruses cannot be executed. If you choose, the files stored in this directory will be automatically sent to ‘HAURI Virus Report Center’ so that ‘HAURI Customer Support Team’ can report the analysis back to you within 24 hours.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 23 ␊ Providing Various Virus Information Registered customers will get not only information about all virus that can be detected and removed by ViRobot, but also Virus Calendar that contains information about viruses and its active dates. This will help you prepare for malignant virus that acts on a certain date.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 24 Installing Your ViRobot ␊ Operating Environment ViRobot Advanced Server is an anti-virus program for Windows NT/2000 Server/2000 Advanced Server.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 25 ␊ How To Install Your ViRobot Insert the ViRobot Advanced Server CD-ROM in the CD-ROM drive of your computer. You will see the ViRobot Installation screen. If you do not see this screen, follow the steps below. Click Start button on the taskbar in Windows NT/2000 Server/2000 Advanced Server and select Run. Enter the CD-ROM drive letter and installation program name and click OK button. (If CD-ROM drive letter is D, enter ‘D:\Setup.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 26 2. The License Agreement of ViRobot Advanced Server appears. If you agree with it, click Yes. [ Figure 2-2 License Agreements ] 3. Enter your customer information. Type user name, company or organization, and serial number. The serial number is on the sticker in your Manual. Click Next after completion.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 27 4. Select the destination folder to install ViRobot Advanced Server. The default destination folder for ViRobot Advanced Server is ‘C:\Program Files\ViRobot. NT’. To change the folder, click Search button to select the folder you want. Click Next. [ Figure 2-4 Choose Destination ] 5. The installation program automatically checks the system for virus infection before installation. Select an option you want and click Next.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 28 6. Select the program folder in the Program list of the Start menu. The default program folder name is ViRobot Advanced Server. Type a new folder name or select one from existing folders, and click Next. [ Figure 2-6 Choose Program Folder ] 7. Check to make sure that you have selected everything correctly so far. To correct any of current setting, click Back. Otherwise, click Next to continue installation.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 8. The ViRobot Advanced Server installation is finished. Get the latest viruses definitions. [ Figure 2-8 Installation is Completed ] 9. The ViRobot Advanced Server is now installed in your computer.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 30 Uninstalling Your ViRobot Use ViRobot Advanced Server uninstallation utility to remove ViRobot Advanced Server from your computer. 1. Select ViRobot Advanced Server in Add/Remove Programs of Control Panel and click Change/Remove button. Then the following screen will be shown. Click OK to remove ViRobot.
ViRobot Advanced Server CHAPTER 2. GETTING STARTED WITH VIROBOT 31 2. You will see the screen shown below when all of ViRobot Advanced Server components are removed. Select one of the options. Click Finish button.
Chapter 3.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 34 Starting Your ViRobot To run ViRobot Advanced Server after installation, follow the steps described below. 1. Click Start button on the taskbar. 2. Move the mouse pointer on Programs and hold for a second. You will see program groups. 3. Select the folder named ViRobot Advanced Server and then click ViRobot Advanced Server.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 35 Basic Screen Configuration When you start the ViRobot Advanced Server starts, you will see the logo screen. Click the logo screen to display ViRobot Advanced Server initial screen. After five seconds without clicking, it will automatically disappear.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 36 ⍥Menu bar Menu bar holds every ViRobot Advanced Server functions. ⍥Toolbar This GUI component shows you the most frequent actions of ViRobot Advanced Server. ⍥Shortcut bar Check the hard drive or folder you want to check without selecting menu. ⍥Folder Frame Use this frame to select a drive or folder you want to check. ⍥Function Frame Issue a command to the drive or folder selected from Folder Frame.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 37 ␊ Menu bar Select basic commands of ViRobot Advanced Server from this menu bar. ⍥Scan ῇ Ὲ Έ Ὴ Ή ῌ My Computer : Select this menu to go to My Computer toolbar. Mailbox : Select this menu to go to Mailbox toolbar. Scan Now : Select this menu to scan selected directory or file. Select All : Select this to select all virus-infected list after scanning.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 38 ⍥View ῇ MacRobot : Select this menu to go to MacRobot window. Ὲ Virus Library : Select this menu to see virus library that ViRobot Advanced Server can detect and remove. Έ ViRobot Calendar : Select this menu to bring up a window that shows viruses and their active dates in calendar. Ὴ Activity Log : This menu shows previous virus scans and its results. Ή Update Info : Select this menu to view updated information and virus list.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 39 ⍥Toolbar ῇ My Computer : Use this button to detect and remove viruses in your computer. Ὲ Mailbox : Use this button to detect and remove viruses in your Mailbox. Έ Configuration : Use this button to set or modify ViRobot Advanced Server configuration. Ὴ Monitoring : This button to provide real-time computer virus monitoring function.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 40 How To Detect And Remove Virus In Your Computer The initial start screen of ViRobot Advanced Server is My Computer window. Detect viruses and repair files in your system here. You can get to this window to detect and remove virus by clicking My Computer ( ) icon, while you are working on other tasks of ViRobot window.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 1. Select folders or drives you want to scan in Folder Frame. ῡ To do this, click the box ( ) next to the drive or folder that you want to scan. You will see the box of the selected drive or folder changes to checked box shape ( ῢ To select any subfolders, click ( ) of the drive or folder to display the subfolders. Repeat ῡ to select a folder you want.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 42 ␊ Repairing Infected Files If any virus is detected in virus scan, you will see the number and the list of infected files in Repair Frame. [ Figure 3-5 Infected List ] 1. Select the files that you want to repair from the infected file list in the Repair Frame. ῡ Click the checkbox ( ) on the row that you want to repair. You will see the box change to a checked box ( ).
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 43 3. When you see a dialog box that asks you for repair options, select the proper option you want. Repair this file. Repair all files without asking. Do not repair this file. Cancel all repair process. [ Figure 3-6 Repair a virus ] 4. Check to see if the file is repaired in repair window when the repair process is completed.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 44 ␊ My Folder The My Folder ( ) at the right of the Function Frame allows you to specify folders and drives for virus scan. It will reduce scan time because you can narrow your scan to necessary area depending on your particular system environment. 1. Click My Folder in Function Frame. 2. On the wizard window, enter the name for the list and click Next button. Enter the scan name.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 45 3. Select folders or files to specify and click OK button. Check if the list has been created as you selected. Add folders to the list. Add files to the list. Click OK outton if everything is correct. [ Figure 3-9 Select Folders and Files ] 4. You will see the folders and files you have selected are added to the Folder Frame. You will see all selection is added in the Folder Frame.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE Note : Messages on the Repair Frame after repair has been completed. Repaired : The infected files are safely repaired. Fail to Repair : Repair has failed. Please send the files to HAURI Customer Center. Deleted : The file has been deleted because they were infected by overwriting type or backdoor type virus. These files are created by viruses and have nothing to do with your system.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE Repair after decompression : You see this message when a compressed file can be diagnosed but not be repaired. Decompress the file into a temporary folder and use ViRobot Advanced Server to detect and repair the file again. Repair after decryption : Sometimes the macro virus documents are locked with a password. The ViRobot Advanced Server cannot repair these files. Please unlock the document and try again.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 48 How To Disinfect Virus In Your Mailbox Select Mailbox ( ) in the ViRobot Advanced Server toolbar to detect and repair the attachments to the mails that are already received. The check and repair method is almost the same as the method you use in My Computer window. ␊ Scanning Viruses in the Mailbox [ Figure 3-11 Mailbox Scan ] 1. Select the mailbox you want to scan in Folder Frame.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 49 2. Click Scan Now ( ) button in the Function Frame to start a scan. ῡ When the scan begins, you will see the file name in progress, number of checked files, and number of infected files in the Scan Frame. ῡ To stop current scan in progress, click Stop ( ) button in the Function Frame. 3. The Result of Scan window appears when the scan is completed. You will see various information about the scan in this window.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 50 In this Manual, we assume you are using Microsoft Outlook Express 5. The same method for saving the attached files is used for Microsoft Outlook 97 or Microsoft Outlook 2000. 1. Check if you have any virus-infected file in ViRobot Advanced Server Repair Frame. Check if you have any virus infected file in the list. [ Figure 3-13 Infected E-Mails ] 2.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 51 3. Double click the mail with the file attachment when the mail window appears. Click the file attachment using right button of the mouse and select Save Asᴎ Save As [ Figure 3-15 Save the Attachments ] 4. Save the file attachment in the temporary folder that you have created in advance. Use ViRobot Advanced Server to detect and repair the temporary folder again.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 52 Configuration Select Configuration ( ) on ViRobot Advanced Server toolbar to set-up its operating environment. The configuration of ViRobot Advanced Server consists of Scanner, Startup, Mail, Excluded Zone, and Options. ␊ Scanner You can set up operating environment for virus detect and repair. Any configuration you set here will be applied when you scan virus in My Computer and Mailbox.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 53 ⍥Enable Sound : Check this to sound when a virus is found. ␊ If incurable file : ⍥Delete File : To delete the file if it is an incurable over-writing type virus. ␊ Advanced Scan ⍥Include Subfolder : Include subfolders for virus scan. ⍥Backup the infected : Check this box to save repaired file in Backup Bin. Refer to Backup Bin in this manual for instructions to recover, delete, or transmit the saved files.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE ␊ Search Coverage ⍥All Files : Scan all files. ⍥Executables : Scan only executable files (.exe, .com, or .dll). ⍥MS-Office Files : Scan only document files (.xls, .doc, or .ppt). ⍥User’s Extensions : Scan only user-defined files. To set user-defined fields and files. 1. Click Extensions button. Click here. [ Figure 3-18 Scan Coverage ] 2. Type the file extension and click Add button. Click here.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 55 ␊ Mail Set options related to search on mailbox. The option you set here is applied to your mailbox. [ Figure 3-20 Configuration - Mail ] ⍥I want to scan ῇ All email attachments : To scan the attachments of all the mails in the mailbox. Ὲ Only unread email attachments : To scan the attachments of the mails, which are not read yet. You can check this option to reduce scanning time.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 56 ␊ Excluded Zone Specify items that will not be included for virus detection. Excude from the detection list items to be excluded from detection. Select folders to be excluded from scan. Select files to be excluded from scan. [ Figure 3-21 Configuration - Excluded zone ] 1. Select files or folders to be excluded from scan. 2. Check if those items you selected have been included in List of Excluded. 3.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 57 ␊ Options Set the options of ViRobot Advanced Server. You can set right mouse button scan and options for MacRobot. [ Figure 3-22 Configuration-Options ] ⍥R-Mouse : Check this box to enable the scan function of the right button of your mouse. ⍥MacRobot : Check this box to enable MacRobot functions. ⍥Messenger Service : Check this box to receive a warning message when real-time monitor detects and repairs any virus.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 58 ␊ Resident Scan [ Figure 3-23 Configuration-Resident Scan ] ⍥Files that you want to scan : Check off real-time scanning options includes All Files, Executables, MS-Office Files, and User’s Extensions. ⍥Folders in this list will not be scanned for virus : Click ‘Add Folder’ button to select a folder to be excluded from real-time scanning.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 59 Monitoring The real-time monitoring function of ViRobot Advanced Server on all files provides 100% detection and repair of computer virus, thus the efficient and safe management of Windows NT/2000 Advanced server. [ Figure 3-24 Monitoring ] The upper frame shows the information about files currently in use and their status (scanning, infected, repaired, deleted, backup and engine version).
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 60 MacRobot Select MacRobot ( ) from ViRobot Advanced Server toolbar to use MacRobot functions. MacRobot detects and removes macro viruses when you open a document file (Word, Excel, or PowerPoint) in Office 2000, Microsoft Internet Explorer 5 or above. Make sure if this box is checked. The result list of the MacRobot virus scan is displayed here.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 61 ␊ Internet Explorer 5.0 or above The program checks for virus when you open a document in Internet Explorer 5. You will see a window as shown below when you try to open virus-infected document. Save it in a temporary folder and use ViRobot Advanced Server to repair it.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 62 Updating Your ViRobot Select Update ( ) on toolbar to update your ViRobot Advanced Server. ViRobot Advanced Server supports FTP and HTTP protocol so that the users using firewall or proxy function can upgrade perfectly. Also, it supports every type of Internet access including leased line such as LAN. ␊ LAN users 1. Select Internet in Update Type and click Next button. Select Internet.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 63 2. Select the server name and click Next button. Select one from HAURI A,HAURI B, HAURI C, HAURI D, or other server for the server name. [ Figure 3-27 Select the Server ] ⍥Update ViRobot Advanced Server and Clients: Select this option when you have installed ViRobot client product in client PCs and the PCs are connected to NT server to provide ViRobot engine and service pack.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 3. Select the protocol and click Next button. Select HTTP if you are an individual user. [ Figure 3-28 Select Path ] Note 1 : The file you will receive for update is the same from FTP or HTTP. Note 2 : Check Proxy only if you are using proxy server or firewall. Contact your administrator for server and port number.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 65 4. Wait until the transmission is completed. It may take some time depending on the network bandwidth. You can see the update progress. [ Figure 3-29 Getting Files ] 5. Click Finish button when the transmission is finished. You can see the update information [ Figure 3-30 Update is Finished ] 6. After you finish update, start ViRobot Advanced Server and check if the engine is updated properly.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 66 ␊ Update by Using Floppy Disk If you have no way to connect with external systems but you have other systems that have LAN connection, you can update your engine using Floppy Disk function. Select Floppy Disk. [ Figure 3-31 Select Floppy Disk ] 1. After the update is finished in the Internet accessible system, click Floppy Disk. 2. Insert a diskette in the system and click Start.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 67 to diskette is completed. 3. Run ViRobot on the system you want to update and select Floppy Disk from Update Path and Select Floppy Disk. [ Figure 3-33 Select Floppy Disk ] click Next button. 4. Insert the 3.5 floppy diskette you made above in the Drive A. 5. Click Finish button after copying update file is completed. 6. Start ViRobot Advanced Server and check if the engine is updated properly.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 68 ␊ PC Update When the access to external network is not available, use PC Update to download the up-to-date engine. First, you should have a system that has access to an external network and is already updated to the latest version. 1. Make Update folder under ViRobot directory shared in the updated PC. 2. Select PC Share in Update path and click Next button. Select PC Share. [ Figure 3-34 Select PC Sharek ] 3.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 69 4. Find the user name that shares the file from user list and expand its tree. Select the Update folder from shared folders of Updated PC and click OK button. Find and click the shared ViRobot Adranced Server Update folder. [ Figure 3-36 Find Shared Folder ] 5. Click Finish button after copy of update file is completed. 6. Start ViRobot Advanced Server and check if the engine is updated properly.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 70 Scheduler Select Schedule ( ) on ViRobot Advanced Server toolbar to set time for update and virus scanning. You will see a window as shown below when you start Schedule Wizard for the first time. To add a schedule, click Add button. or, to click Delete button. Added items will be shown here. You can schedule for virus scans and update.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 71 ␊ Scheduled Virus Scan Scheduled Virus Scan function is to scan for viruses in your computer at the date and time you set. Set the schedule at a time when the system is not busy so that you can scan for viruses without impacting system load. 1. Select Add button in the initial screen and select Scheduled Virus Scan. Select Scheduled Virus Scan. [ Figure 3-38 Scheduled Virus Scan ] 2. Set date and time.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 72 Daily : Set the time to scan viruses daily. We recommend that you set the time when the system is not busy. Weekly : Set the date to scan viruses weekly. We recommend that you set the date for virus scan at least once a week. Monthly : Set the date to scan viruses monthly. We recommend that you set this option several times to scan viruses at least once a week. You may set a certain date.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 73 ␊ Scheduled Update The Scheduled Update allows you to update your engine automatically by connecting to the predefined server at the date and time you set. We update virus definition weekly, so set your schedule accordingly. 1. Select Add button in the initial screen and select Scheduled Update. Select Scheduled Update. [ Figure 3-41 Scheduled Update ] 2. Set date and time.
ViRobot Advanced Server CHAPTER 3. VIROBOT ADVANCED SERVER AT A GLANCE 74 3. Set access server and network configuration. [ Figure 3-43 Set the Server ] ῡ Access Server : Select one of HAURI A, HAURI B, HAURI C, HAURI D or Others for access server unless you have to set otherwise. ῢ Protocol : Choose either FTP or HTTP. HTTP is for an individual user. ΰ Proxy : Set this option if you use proxy server. Contact your administrator for server and port number. 4.
Chapter 4.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 78 Client Management This screen shows engines and versions of service packs of ViRobot client products (such as ViRobot Professional and ViRobot Expert) logged on the ViRobot Advanced Server so that you can manage client PCs efficiently. To get to Client Management window, select Client Management Option from Manager in the Menu bar.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 79 System Information This screen shows hardware, system configuration and information of your Windows NT/Advanced server. To get to System Information window, select System Information option from Manager in the Menu bar.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 80 Quick Scan Bar Check the folder you want to scan in Quick Scan Bar in ViRobot Advanced Server without using the mouse to check the folder. Enter the drive or folder to check. [ Figure 4-3 SiteServer Settings ] ␊ How to Use: [Drive Name] [Path] [File Name] [/Option] ␊ Option ⍥/A : Scan all files ⍥/S : Include subfolders for virus scan. ⍥/U : Remove viruses found without asking the user.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 81 Backup Bin ViRobot Advanced Server backs up the file when it repairs the file. You can recover, delete, or transmit the file in the Backup Bin. Activate backup option in Configuration ( ) and check the backup checkbox to backup the files. Check this box to make backup. [ Figure 4-4 Backup Bin ] Note : The document files will be always backed up when they are repaired regardless of Configuration setup.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 82 ␊ Running Backup Bin Select Utility, then, Backup Bin in ViRobot Advanced Server menu bar. When the Backup Bin runs regularly, you will see a screen as shown below. The current backup files are also shown in this window. Currently stored file list. [Figure 4-5 Backup Bin ] The Backup Bin contains Send, Empty, and Restore function. ⍥Send : Select this function to send files in the Backup Bin to us.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 83 ␊ Sending a File to Us If the file is damaged after you repair it, send the previous file in the Backup Bin to us and we will send the analysis back to you. 1. Choose the file to send and click Send to HAURI ( ). Choose the file and click Send to HAURI. Drag your mouse to select files. [Figure 4-6 Select a File ] 2. Select Yes when you see a dialog box that asks if you want to send. Select Yes to send the file you have selected.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 84 3. Check if the file is sent successfully after transmission. You will see the icon changed to ( ) after it is sent successfuly.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 85 Virus Library Select Virus Library function to see information about all viruses that ViRobot Advanced Server can detect and remove. ␊ Running Virus Library Select View, then, Virus Library in ViRobot Advanced Server menu bar. ␊ Viewing Virus Library You will see the Virus Library display window. Click the virus name you want to see in the virus library frame.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 86 ␊ Virus type All Viruses : Select this option to see all viruses. Boot Viruses : Select this option to boot viruses. File Viruses : Select this option to file viruses. Boot/File Viruses : Select this option to see viruses that damage boot and files at the same time. Macro Viruses : Select this option to see macro viruses. Windows Viruses : Select this option to see all viruses that are exclusively for Windows.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 87 Memory : These viruses infect the memory. Stealth : These viruses show the information of before infection to hide the infection when the user requests for the information. Encryption : These viruses encrypt themselves to make it difficult to detect them in anti-virus programs. Polymorphic : These viruses change their forms every time they infect files.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 88 Virus Calendar You can see activating date of virus and its information in the Virus Calendar. It is highly likely that the virus operating in a certain date is very malicious. Be sure to check the timetable frequently and scan your system before these kinds of virus wake up. ␊ Running Virus Calendar Select View, then, Virus Calendar in ViRobot Advanced Server menu bar.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 89 Virus Name : Click the virus operating date to see the virus name. If there are several viruses on the date, each name will be displayed on the list. Click the virus name you want and you will see the virus library at the right bottom frame.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 90 Activity Log You can see the information that has been displayed in the Repair Frame after you have run ViRobot Advanced Server. You can save the list with other name or print it in Activity Log. Check Create Activity Log check box in Configuration ( ) to maintain the information. Check Activity Log checkbox to see activity.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 91 ␊ Activity Log If you have created the log file, you can see the information including infected files, item, and repair status after you have scanned the files. You may also print or save the list with other name, if necessary. Reload the log file. Delete the log file.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 92 Update Info The Update Info. records the information of updated ViRobot Advanced Server engine. You can check when you have updated your engine. ␊ Running Update Info Select View, then, Update Info. in ViRobot Advanced Server menu bar. ␊ Update Information If you have updated your engine at least once, check it in Update Info. Update file list.
ViRobot Advanced Server CHAPTER 4. USING VIROBOT ADVANCED SERVER 93 Selecting Language Your ViRobot Advanced Server supports not only English but also other languages. We support all languages with language packs. ␊ Running Select Language Select Utility, then, select Language in ViRobot Advanced Server menu bar. ␊ Select Language You can see the language is changed when you select another language and run ViRobot Advanced Server again.
References Real-time Monitoring Service Update Service Setting Update Using NT Server Symbols And Terminology Definitions And Types Of Virus How To Protect Your System Against Viruses
ViRobot Advanced Server REFERENCES 96 Real-time Monitoring Service ␊ Starting Manually Click Start, and then click Setting. And select Service in Control Panel. [ Figure 5-1 Start Real-Time Monitoring ] ␊ Stopping Manually Select ViRobot for WinNT(TM) Monitoring and click Stop button in the service screen to stop realtime monitoring service.
ViRobot Advanced Server REFERENCES 97 Update Service ViRobot Advanced server provides update service that you can update your client PC engine. ␊ Starting Manually Click Start, and then click Setting. And select Service in Control Panel. Select ViRobot for WinNT(TM) Update and click Start button to start update service. ␊ Stopping Manually Select ViRobot for WinNT(TM) Update and click Stop button in the service screen to stop update service.
ViRobot Advanced Server REFERENCES 98 Setting Update Using NT Server If you manage client PCs by using Windows NT Server with single domain, you can only use IP address and port number of the server to make it update server for all client PCs. However, if your network is configured with multiple main domains with several Windows NT Servers, you can set one system to share received information with other servers rather than connecting all NT servers with external network.
ViRobot Advanced Server REFERENCES 99 ␊ Setting up NT Server to provide update service You do not need to setup FTP site for update in the network environment with single main domain. The purpose of this function is to enable the system that cannot use Microsoft Network to access the network to get updates. Set new FTP site with UPDATE folder under ViRobot with permission to read. (Requires Windows NT 4.0 with Option Pack 4.0 or higher) 1.
ViRobot Advanced Server REFERENCES 100 2. Select Default FTP Site when you see Internet Information Services. [ Figure 5-3 Click Default FTP ] 3. Click right mouse button and select Site from New menu. New FTP Site Wizard will start.
ViRobot Advanced Server REFERENCES 101 4. Click Next button in New FTP Site Wizard and enter description for the FTP site. (The FTP site name should be unique and easily identifiable by administrators and users. We recommend not changing or deleting the FTP settings. If you have to change or delete the settings, be sure to indicate it is FTP site for ViRobot update to prevent any possible confusion.) [ Figure 5-5 Put FTP Name ] 5. Enter the IP address and port number for FTP site.
ViRobot Advanced Server REFERENCES 102 6. Select home directory for new FTP service. Select Update folder under the ViRobot Advanced Server installation directory as shown in the figure below. [ Figure 5-7 Enter Path ] 7. Set access permission for the new FTP service to complete the setting. Set permissi on to read-only for security reason. You do not need write permission for the ViRobot update.
ViRobot Advanced Server REFERENCES 103 8. You will see the following folder for new FTP service when the setting is complete as shown in the figure below. This FTP service is in Start state so that you can provide new FTP service.
ViRobot Advanced Server REFERENCES 104 Symbols And Terminology ␊ Backup : To copy all the files on a computer disks and keep in the safe storage against data loss and damage. ␊ Click : To press and release a button on a mouse once. ␊ Compressed File : A data-coded file to save storage space or transmission time. The compression ratio may vary depending on the file type as well as the compression utility.
ViRobot Advanced Server REFERENCES 105 ␊ Master Boot Sector (Main Boot Sector) : A sector contains the partition information of the disk. The system reads information during booting to find bootable DOS sector. ␊ Memory : Temporary storage that holds executable codes or data from hard disk to run a program. ␊ Recover : Delete the virus in the infected file and recover it to the original state. ␊ Service Pack : Upgrade that offers the latest release of software package without additional charge.
ViRobot Advanced Server REFERENCES 106 Definitions And Types Of Virus We will see brief descriptions and types of viruses. ␊ Virus Computer viruses are different from the biological viruses of living forms. A computer virus is a cracker program that searches out other programs and infects them by embedding a copy of the virus in the program. This self-duplication capability explains why it is called ‘virus’.
ViRobot Advanced Server REFERENCES 107 ␊ Boot/File Viruses These viruses infect both boot sector and executable files. They are generally having significantly bigger size than other viruses, and they are the most common destructive virus group. One_Half and Natas viruses are divided into this type. ␊ Macro Viruses Macro viruses are programs written in the macro language, which is provided with Microsoft Office software applications (Excel, Word, and PowerPoint, etc.
ViRobot Advanced Server REFERENCES 108 ␊ Trojan Horse They do not have self-replication capability but impact the system and the user. Lately, there are malicious program that sends customer's information to a certain e-mail address. The typical Trojan Horse program is Ecokys that is distributed by the name 'Letter with Images'. ␊ Backdoor Backdoors are hacking utilities that enable a hacker to exercise unauthorized control of remote computers on a network.
ViRobot Advanced Server REFERENCES 109 How To Protect Your System Against Viruses Almost all of the computer users might have experienced a virus infection at least once. Virus infection paths are becoming more diverse. It is getting harder to keep your system safe. To avoid computer viruses, please follow these rules: ␊ Always use your own hard disk for booting. ␊ Regularly scan your system with up-to-date definition files. ␊ Make write-protected backup copies for your important data.
