User's Manual

14221-1500-2010 13
6 TECHNICAL ASSISTANCE
The Technical Assistance Center's (TAC’s) resources are available to help
with overall system operation, maintenance, upgrades and product support.
TAC is your point of contact when answers are needed to technical questions.
Product specialists, with detailed knowledge of product operation,
maintenance, and repair, provide technical support via a toll-free (in North
America) telephone number. Support is also available through mail, fax and
e-mail.
For more information about technical assistance services, contact your sales
representative, or call the Technical Assistance Center directly at:
North America: 1-800-528-7711
International: 1-434-385-2400
Fax: [phone]
E-mail:
PSPC
_
[e-mail]
7 WARRANTY
If any part of the system equipment is damaged on arrival, contact the shipper
to conduct an inspection and prepare a damage report. Save the shipping
container and all packing materials until the inspection and the damage report
are completed. In addition, contact the Customer Care center to make
arrangements for replacement equipment. Do not return any part of the
shipment until you receive detailed instructions from a Harris representative.
Contact the Customer Care center at
http://www.pspc.harris.com/CustomerService or:
North America:
Phone Number: 1-800-368-3277
Fax Number: 1-321-409-4393
E-mail:
[e-mail]
International:
Phone Number: 1-434-455-6403
Fax Number: 1-321-409-4394
E-mail:
[e-mail]