User Manual Part 4

5-5
RF-7800B
SCHEDULED MAINTENANCE
R
The PDP context activation attempt fails because the
requested static IP address is in use or otherwise unavailable.
 Is there network congestion in your specific spot
beam?
It is possible during periods of heavy network usage
that the network is too busy to grant a PDP context
request.
Continuously retry activation attempts. As soon as
the network is able to grant you a PDP context, it
will. Additionally, your BGAN Service Provider
can determine if the problem is due to network
congestion.
The terminal has power, but the Ethernet electrical link
indication is not present.
Verify that the MIL Data Connector on the cable is
fully connected to the MIL Data Connector on the
BGAN terminal. The red outline on the BGAN
terminal connector should not be seen when fully
screwed in.
Cable 12043-0834 contains both a female ISDN
and a male Ethernet connector. Ensure the correct
connector is used.
The terminal has power, but the Ethernet electrical link
indication is not present.
 Check computer settings.
Ensure that the Ethernet Device is properly
configured on your computer. Refer to
Paragraph 2.6 Initial Turn-On / Check.
The terminal Ethernet electrical link is present, but IP traffic
to the default IP address of the terminal gets no response.
 Was the IP address of the terminal changed from the
default?
Retry the communication using the correct IP
address for the terminal. If the address was changed
and forgotten proceed to the actions below to
recover the IP address of the terminal.
The terminal Ethernet electrical link is present, but IP traffic
to the default IP address of the terminal gets no response.
 Is the DHCP server feature enabled in the terminal?
Configure the communicating device to use
Dynamic Host Configuration Protocol (DHCP).
The terminal Ethernet electrical link is present, but IP traffic
to the default IP address of the terminal gets no response.
 Was the embedded DHCP server turned off?
Configure the communicating device to use DHCP.
If the BGAN terminal was changed to a static IP
address, and that IP address was forgotten, remove
the Universal Mobile Telecommunications System
Subscriber Identification Module (USIM) card,
then power the terminal up. With the USIM
removed, the terminal will automatically enable the
DHCP server feature. This will allow a directly
connected computer to use DHCP to receive an
address from the BGAN terminal, as well as allow
the computer to reconfigure the BGAN terminal
appropriately.
Ensure that the computer is configured to be in the
same subnet as the terminal if the terminal is not
configured for DHCP. If DHCP is enabled on the
terminal, ensure that the computer got an IP
Address from the BGAN terminal. Refer to
Paragraph 2.6 Initial Turn-On / Check.
Table 5-4. Non-BIT Troubleshooting (Continued)
Observation Action