Product manual

Page 14 For technical questions, please call 1-888-866-5797. Item 61297
Troubleshooting
Problem Possible Causes Likely Solutions
Motor overheats. 1. Incorrect power cords.
2. Winch running time too long.
1. Use only supplied power cords.
2. Allow winch to cool down periodically.
Motor does
not turn on.
1. Remote battery dead.
2. Loose battery cable connections.
3. Vehicle battery needs charging.
4. Solenoid malfunctioning.
5. Remote damaged.
6. Defective motor.
7. Water has entered motor.
8. Internal damage or wear.
1. Replace Remote battery.
2. Tighten nuts on all cable connections.
3. Fully charge battery.
4. Tap solenoid to loosen contacts. Apply 12
volts to coil terminals directly. A clicking
indicates proper activation.
5. Replace Remote.
6. Check for voltage at armature port with Switch
pressed. If voltage is present, replace motor.
7. Allow to drain and dry. Run in short bursts
without load until completely dry.
8. Have technician service winch.
Motor runs but
Wire Rope drum
does not turn.
Clutch not engaged. Move the Clutch Handle to the Engaged position.
If problem persists, a qualified technician
needs to check and repair.
Motor runs
slowly or without
normal power.
1. Insufficient current or voltage.
2. Loose or corroded battery
cable connections.
3. Incorrect power cords.
1. Battery weak, recharge.
Run winch with vehicle motor running.
2. Clean, tighten, or replace.
3. Use only supplied power cords.
Motor runs in one
direction only.
1. Defective or stuck solenoid.
2. Remote damaged.
1. Tap solenoid to loosen contacts.
Repair or replace solenoid.
2. Replace Remote.
Follow all safety precautions whenever diagnosing or servicing
the tool. Disconnect power supply before service.