User's Manual
Problem Action
I forgot the password.
Contact the NVR administrator for help.
Recording does not work.
If your player does not display a Live image at all, that indicates recording
does not work so first check if you see an image on the screen.
Recording does not work if the recording settings are not properly configured
Scheduled Record: Specify a desired time in Menu – Record – Recording
Schedule. Recording will start at the specified time.
- <Continuous> Record: Recording will proceed in any conditions at the
specified time.
- <Event> Record: When an event occurs, recording will perform only if
the event is of alarm, motion detection and video loss.
If there is no event found, recording will not perform.
- <Continuous / Event> Record: If there is no event found, Continuous
recording will perform. Whereas, if an event occurs, Event recording will
perform.
The image quality of the recording data is not good.
Increase the resolution and quality level in Menu – Record – Quality /
Resolution.
1) Resolution: Select a bigger size when specifying the recording size.
The recording image in the CIF format shows a deteriorated quality as
it is enlarged from a small-sized image.
2) Record Quality: Specify a bigger level for the recording quality.
If you increase the resolution and the recording quality, the data size
increases accordingly. So the HDD will be filled faster. Overwriting will
overwrite the existing data so recording will proceed at a shorter interval.
Frame rate of the actual recording does not match
that of configured to the camera.
If multiple profiles were applied to one camera for video transmission, the
actual video stream can be serviced by the camera at a lower frame rate than
specified.
Configure your camera to use one profile for data streaming as possible.
For example, if you set the same profile for recording and network profiles,
the actual recording is made at the specified frame rate.
Still, live video display using split screen mode may apply yet another profile
to camera in accordance with the used screen mode.
Note that allowed limit bitrate for recording / recording settings should be set
to be bigger values than that of camera's feed.
Problem Action
In the recording setting screen, the permitted level
for a specific channel is displayed in orange.
If the input data is greater than the permitted level for each channel, it is
displayed in orange. Set the permitted data limit to higher than the amount of
input data.
If the sum of input data for each channel exceeds the limit, the alarm icon will
be displayed. In this case, the channel exceeding the input limit does not
record the entire frame, but it records the main frame only(one or two per
sec).
In the live screen, the [ ] icon is displayed and
the message window saying " recording data load
exceeds the limit. Check it in the record setting."
pops up.
If the sum of input data for each channel exceeds the limit, the alarm icon
and the pop up window will be displayed. In this case, the channel exceeding
the input limit does not record the entire frame, but it records the main frame
only(one or two per sec).
Set the permitted data limit to higher than the amount of input data entered
in the record setting menu (page
40).
Recording is not performed in accordance with the
settings.
If the recording status displays 'Exceeds the maximum hard disc
performance', set the recording size according to the recording performance
specifications for each HDD condition.
(Refer to "Record Settings" in the menu settings. (Page
39))
The recording screen will slow down.
Check whether the recording performance specifications for each HDD
condition match the actual recording settings.
(Refer to "Record Settings" in the menu settings. (Page
39))
If the data volume of a video exceeds the playing performance, only the main
frame is played.
(Refer to "Product Specifications" in the appendix. (Page
75))
If recording loss persists continuously Reset the camera recording profile to let the entire recording bps size fit
the recording performance for each HDD condition.
(Refer to "Record
Settings" in the menu settings. (Page
39))
`
Check the HDD status and determine whether inspection or replacement
is necessary.
(Refer to "Storage Device" in the menu settings. (Page 36))
Booting log screen does not proceed further in the
[ ] state.
HDD may be problematic. Please visit your nearest customer center to check
the HDD.
English
_83
● APPENDIX