User's Manual

142
FAQ
● When the DirectX 9.0 or later is not installed
→ Install the DirectX 9.0 or later
1) Insert the CD provided with the camera
2) Run the windows explorer and select [CD-ROM drive:\ USB Driver\DirectX 8.1] folder and
click the DXESETUP.exe file.The DirectX will be installed. Visit the following site for
downloading the DirectX.http://www.microsoft.com/directx
● If a PC (Windows 98) stops responding while the camera and PC are connected repeatedly
→ If a PC (Windows 98) is turned on for a long time and connect the camera repeatedly, the
PC may not recognise the camera. In this case, re-start the PC.
● If a PC connected with the camera stops responding while Windows is starting.
→ In this case, disconnect the PC and the camera and Windows will start.
If the problem happens continuously, set the Legacy USB Support to disable and re-start
the PC. The Legacy USB Support is in the BIOS setup menu. (The BIOS setup menu
differs from the PC manufacturers and some BIOS menus don’t have Legacy USB
Support) If you can’t change the menu by yourself, contact to the PC manufacturer or
BIOS manufacturer.
● If the movie clip can’t be deleted, removable disk can’t be extracted or an error message
displays during the file transfer.
→ If you install only the Digimax Viewer, the problems mentioned above occasionally
happen.
- Close the Digimax Viewer program by clicking the Digimax Viewer icon on the Taskbar.
- Install all the application programs included in the software CD.
(You must install the Movie clip codec)