User's Manual
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[Case 9] When I open the Device Manager (by clicking Start → (Settings) → Control Panel
→ (Performance and Maintenance) → System → (Hardware) → Device
Manager), there are 「Unknown Devices」or 「Other Devices」entries with a
yellow question mark(?) beside them or devices with an exclamation mark(!)
beside them.
→ Right-click on the entry with the question(?) or exclamation (!) mark and select
"Remove". Restart the PC and connect the camera the again. For Windows 98
PC, remove the camera driver also, restart the PC, and then reinstall the camera
driver.
→ Double-click on the entry with the question (?) or exclamation (!) mark, click the
"Driver" tab, and click [Update Driver] or [Reinstall Driver]. If a message appears
asking you to specify the location of the appropriate device driver, specify "USB
Driver" in the CD supplied.
[Case 10] In some security programs (Norton Anti Virus, V3, etc.), the computer may not
recognize the camera as a removable disk.
→ Stop the security programs and connect the camera to the computer. Refer to the
security program instructions about how to stop the program.
■ When the movie clip doesn’t play back on the PC
※ When the movie clip recorded by the camera doesn’t play back on the PC, the causes are
mostly due to the codec installed on the PC.
● When codec for play back the movie clip isn’t installed
→ Install the codec as listed below.
[Installing codec for Windows]
1) Insert the CD provided with the camera
2) Run the windows explorer and select [CD-ROM drive:\XviD] folder and click the XviD
codex-1[1].1.0.exe file.
[Installing codec for Mac OS]
1) Visit the following site for downloading the codec.http://www.divx.com/divx/mac
2) Click the [Free Download] button located at the upper right side of the page and a window
for downloading the DivX codec will display.
3) Select Mac OS you use and click the [Download] button. Save it on a folder you want to.
4) Run the downloaded file and the codec for playing back the movie clip will be installed.
※ If a movie clip can’t play back on the Mac OS, use a media player that supports XviD
codec (Mplayer, VideoLanClient).










