User's Manual

9
The transmitter controller doesn’t have an HDMI input. How do I get an HD signal through the system?
With the appropriate cables, connect your set-top box or DVD player digital or analog audio outputs to the transmitter
controller.
Can I connect an MP3 player to the transmitter controller?
Yes, simply use the headphone output of your MP3 player to connect a cable that has a 3.5mm (1/8”) stereo connector on
one end and two RCA connectors on the other end to one of the analog inputs of the transmitter controller. These cables
are widely available at most electronic stores.
What if my HiQ media chair by Klaussner® is not working?
1) Check to make sure that the chair’s power cord is plugged in. Even though the chair receives the audio signal
wirelessly, it still requires power from an outlet.
2) If the power is on and you don’t hear a signal, check to ensure the transmitter controller is powered on and the blue
power LED indicates that the transmitter controller is synchronized with the media chair.
3) Check that you have selected an input on the transmitter controller that has something connected to it that has an
active signal.
4) If you are still experiencing problems after correcting the input mode, try replacing the remote’s battery.
5) Then, if that does not work, contact Klaussner technical support at 800-422-3961 extension 3218, Fax: [phone], or
[e-mail].
I have been adjusting the bass, front back balance, etc. and now the sound is not good. Can I reset the chair back to
the factory balance?
With system powered on press both Volume + and - at the same time until sound levels are reset.
What I am watching and what I am hearing are not the same.
Repeatedly press the INPUT button on the remote until the picture and sound match.
The sound I am hearing is not synchronized with the video I am seeing.
Press the DELAY button on the remote to select one of four dierent audio delay settings. Choose the one that
synchronizes the audio and video best.
I have spilled a liquid on the speaker grill on the armrest. What should I do?
The speaker areas have been designed to drain out of the chair. If you wish to dry the area beneath the grill, pop o the
caps on the speaker grill screws, and using a medium length Phillips screw driver, remove the grill and dry the speaker
area.
My neighbor and I both have HiQ Media Chairs by Klaussner®. I can hear their audio on my chair. What do I do?
Simply change your chair and transmitter controller to the System 2 settings.
I have two HiQ Media Chairs by Klaussner®, can they be set to operate independently? Dierent volume levels, bass,
etc on each chair?
Yes, each chair should be assigned to the same system number, either System 1 (factory default) or System 2. Then the
rst chair should be set to Chair 1 and second chair to Chair 2 for independent level control.
I have two HiQ Media Chairs by Klaussner®. Do I need to connect my DVD player, cable/satellite boxes to both of the
transmitter controller boxes?
No, one transmitter controller can work with two or more chairs, greatly simplifying system setup.
When I see something on screen is going from left to right, I am hearing it go from right to left. What’s wrong?
This can happen on an analog input. On these inputs you connect two plugs. Check to make sure that the left audio
output on your VCR, cable/satellite box, DVD, etc. is connected to the left audio input on the transmitter controller box,
and the right to the right.