Specifications

Contact the vendor.
Contact the vendor.
Meter does not enter the test mode after inserting a test strip.
Probable Cause
What to Do
The battery power is low.
Replace the battery (and reset the date and
time,if necessary.)
The battery is installed
incorrectly or there is no
battery in the meter.
Check that the battery is installed correctly.
Test strip inserted upside
down, wrong end in, or
incompletely inserted
into the meter.
Insert the test strip with the
printed side up
Defective meter or test strips.
Contact the vendor.
Blood or foreign objects put
into the test strip port.
Test does not start after applying the blood sample.
Probable Cause
What to Do
Blood sample too small.
Repeat the test with a new test strips and
a larger blood sample.
Defective test strip.
Repeat the test with a new test strip.
Sample applied after meter
times out and turns off.
Repeat the test using a new test strip. Wait until
you see the blood and test strip symbols on the
display screen before you apply the blood
sample.
Defective meter or test strips.
Troubleshooting
and the top of the strip in the meter.
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