User's Manual

LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the original 
purchaser of the EZVIZ product, specific legal rights. You may also have other legal 
rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and 
limitations of liability under this limited warranty will not apply to the extent prohibited 
by applicable law. No distributor, reseller, agent, or employee is authorized to make 
any medication, extension, or addition to this limited warranty. 
Your EZVIZ product is warranted for a period of one (1) year
 from the date of purchase 
against defects in materials and workmanship, or such longer period as may be 
required by law in the country or state where this product is sold, when used normally 
in accordance with EZVIZ’s user manual.
You can request warranty service by calling us at 1-855-MYEZVIZ (693-9849) or email 
us at service@ezvizlife.com. 
For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) 
repair or replace your product free of charge; (ii) exchange your product with a 
functional equivalent product; (iii) or refund the original purchase price, provided you 
provide the original purchase receipt or copy, brief explanation of the defect, and 
return the product in its original packaging. At EZVIZ’s sole discretion, repair or 
replacement may be made with a new or refurbished product or components. This 
warranty does not cover the postal cost, insurance and any other incidental charges 
incurred by you in returning the product. 
Except where prohibited by applicable law, this is your sole and exclusive remedy for 
breach of this limited warranty. Any product that has either been repaired or replaced 
under this limited warranty will be covered by the terms of this limited warranty for 
the longer of ninety (90) days from the date of delivery or the remaining original 
warranty period. 
This warranty does not apply and is void: 
• If the warranty claim is made outside the warranty period or if the proof of purchase 
is not provided.
LIMITATION OF LIABILITY
ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS 
IS”, AND “AS AVAILABLE”. EZVIZ DOES NOT REPRESENT, WARRANT, OR GUARANTEE 
THAT PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR 
RELIABLE OR THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT 
WILL PROVIDE SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, DATA, 
AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY 
RESPONSIBLE FOR (AND EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR 
DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, 
PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND 
PETS, RESULTING FROM YOUR USE OF THE PRODUCT INFORMATION, DATA, OR 
PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT INTENDED 
AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR 
EXAMPLE, A NOTIFICATION PROVIDED THROUGH THE PRODUCT IS NOT INTENDED AS 
A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE 
PRODUCT, NOR FOR A THIRD PARTY MONITORING SERVICE. 
Please do not hesitate to contact your seller, or send e-mails to us 
service@ezvizlife.com, with any questions.
COPYRIGHT ©2015 EZVIZ Inc. ALL RIGHTS RESERVED.
• For any malfunction, defect or failure caused by or resulting from the evidence of 
impact, mishandling, tampering, use contrary to the applicable instruction manual, 
incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, 
shipping damage or damage resulting from repairs performed by unauthorized 
personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the 
normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents and broken plastic 
on ports.
• Any software, even if packaged or sold with EZVIZ hardware. 
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM 
EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, 
AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, 
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES 
OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF 
THE PRODUCT, OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR 
DATA. 
LIMITATION OF DAMAGES
IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, 
EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR 
LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE 
PRODUCT, AND EZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO 
THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT 
ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. SOME STATES DO 
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.


