User's Manual
LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives you, the original purchaser of the EZVIZ product, specific legal
rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of
liability under this limited warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is
authorized to make any medication, extension, or addition to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or
such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with
EZVIZ’s user manual.
You can request warranty service emailing us at service@ezvizlife.com.
For any defective EZVIZ products under warranty, EZVIZ, Inc. will, at its option, (i) repair or replace your product free of charge; (ii)
exchange your product with a functional equivalent product; (iii) or refund the original purchase price, provided you provide the original
purchase receipt or copy, brief explanation of the defect, and return the product in its original packaging. At EZVIZ’s sole discretion, repair
or replacement may be made with a new or refurbished product or components. This warranty does not cover the postal cost, insurance
and any other incidental charges incurred by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this limited warranty. Any product that has
either been repaired or replaced under this limited warranty will be covered by the terms of this limited warranty for the longer of ninety (90)
days from the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from the evidence of impact, mishandling, tampering, use contrary to
the applicable instruction manual, incorrect power line voltage, accident, loss, theft, fire, flood or other Acts of God, shipping damage or
damage resulting from repairs performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents and broken plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ
DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE IMPLIED
WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY, THE SECURITY OF THE PRODUCT, OR AVAILABILITY AND
RELIABILITY OF PRODUCT INFORMATION OR DATA.
LIMITATION OF DAMAGES
IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY
DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND EZVIZ’S
TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT
ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE”. EZVIZ DOES NOT
REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION AND DATA WILL BE
AVAILABLE, ACCURATE, OR RELIABLE OR THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE SAFETY
IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, DATA, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE
SOLELY RESPONSIBLE FOR (AND EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES,
ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS, RESULTING
FROM YOUR USE OF THE PRODUCT INFORMATION, DATA, OR PRODUCT. PRODUCT INFORMATION AND DATA PROVIDED BY EZVIZ IS NOT
INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH
THE PRODUCT IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR
FOR A THIRD PARTY MONITORING SERVICE.
Please do not hesitate to contact your seller, or send e-mails to us service@ezvizlife.com, with any questions.
COPYRIGHT ©2017 EZVIZ Inc. ALL RIGHTS RESERVED.
About the Documents
The documents include instructions for using and managing the product. Pictures, charts, images and all other information hereinafter
are for description and explanation only. The information contained in the documents is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the website (http://www.ezvizlife.com).
Any and all information, including, among others, wordings, pictures, graphs are the properties of EZVIZ Inc. or its subsidiaries
(hereinafter referred to be “EZVIZ”). The documents cannot be reproduced, changed, translated, or distributed, partially or wholly, by any
means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or
representations, express or implied, regarding to the documents.
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks
and logos mentioned in the documents are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND
FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE
PURCHASE PRICE THE PRODUCT.
EZVIZ does not undertake any liability for personal injury or property damage, as the result of product interruption or service termination
cause by: a) improper installation or usage other than as requested; b) the protection of national or public interests; c) Force Majeure; d)
yourself or the third party, including not limitation, using any third party’s products, software, applications, and among others.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL
NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL
SUPPORT IF REQUIRED.
The purpose of the Products is to provide an adequate warning in the event of illegal encroachment in certain area; however, the proper
installation of the Products will not eliminate, but only reduce, that accidents will not occur or that there will be no personal injury or
property loss as a result. You are highly recommended to raise your vigilance and strengthen the safety awareness in the daily life.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT
IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. YOU FUTHER AGREE THAT THIS PRODUCT IS ONLY FOR CIVIL
USE, AND EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES, SUCH AS THIRD PARTY
RIGHTS INFRINGEMENT, MEDICAL TREATMENT, SAFETY EQUIPMENT OR OTHER SITUATIONS WHERE THE PRODUCT FAILURE COULD LEAD