VisorPhone™ Module User Guide
Copyright Copyright © 2000 - 2001 Handspring, Inc. All rights reserved. Handspring, Springboard, Visor, VisorPhone, the Handspring logo, and the Springboard logo are trademarks of Handspring, Inc., and may be registered in some jurisdictions. Graffiti, HotSync, and Palm OS are registered trademarks of Palm, Inc. or its subsidiaries. All other trademarks are the property of their respective owners. Disclaimer and limitation of liability Handspring, Inc.
Contents Getting Started................................................................................. 1 Step 1: Set up your handheld computer.............................................2 Step 2: Insert your SIM card into your VisorPhone .........................3 Step 3: Insert your battery into your VisorPhone .............................4 Step 4: Get to know your phone ........................................................5 Step 5: Connect the phone to your handheld................................
Handling Multiple Calls...................................................................25 Placing a call on hold ....................................................................... 26 Dialing another number while a call is on hold ..............................27 Switching between two calls ............................................................28 Using 3-way calling ..........................................................................29 Checking Messages ...................................
Working With SMS Text Messages.................................................. 49 Enabling SMS and SMS Email ........................................................50 Viewing messages .............................................................................51 Replying to messages........................................................................52 Creating messages ............................................................................53 Creating message greetings and signatures ...........
Disabling call waiting ....................................................................... 74 Blocking your phone number for outgoing calls............................. 75 Selecting a service provider network ...............................................76 Connecting a headset ....................................................................... 77 Using the Menus.............................................................................79 Phone application Edit menus .............................
Getting Started Congratulations on the purchase of your new VisorPhone™ module. Your VisorPhone module integrates the power of a state-of-the-art digital mobile phone with the simplicity of your Handspring handheld computer. To use your VisorPhone, you must first activate your account with your mobile phone service provider. Your account information is located on your SIM (Subscriber Identity Module) card.
Step 1: Set up your handheld computer 1. If you haven’t already set up your handheld, follow the steps that came with your handheld to set it up. 2. (Recommended) Synchronize your handheld with your computer. Place your handheld in the cradle and press the HotSync button Tip: 2 If you need additional information about synchronizing, refer to the Quick Reference Guide and Visor Handheld User Guide that came with your handheld.
Step 2: Insert your SIM card into your VisorPhone The SIM (Subscriber Identity Module) card is a small rectangular plastic piece. The SIM card is included with your service provider’s documentation and is often referred to as a “smartcard.” Note: ■ If your SIM card is already inserted in your phone, skip to Step 3. Insert the SIM card into the slot.
Step 3: Insert your battery into your VisorPhone ■ Insert the battery into your VisorPhone and secure the latch.
Step 4: Get to know your phone Antenna Headset jack SMS Message Manager button Phone button Power button Battery Speaker Slider LED Battery latch Antenna Receives and sends signals on your VisorPhone. The antenna does not telescope out of the phone. Headset jack Enables you to connect a headset so you can view your handheld screen while talking on the phone. Battery Powers your VisorPhone. Battery latch Secures the battery to your VisorPhone.
Speaker Functions as the earpiece on your VisorPhone. Tip: Phone button To adjust the volume during a call, press the scroll buttons on the front of your handheld. Turns on your handheld and starts the Phone application. If another application is running, press this button to switch to the Phone application. If the phone is ringing, press this button to answer calls.
Step 5: Connect the phone to your handheld 1. Remove the slot protector from your handheld. 2. Insert your VisorPhone module into the Springboard™ expansion slot. Slide the slot protector away from your handheld Tip: Slide the module into the Springboard expansion slot To remove your VisorPhone from your handheld, simply slide it out from the Springboard expansion slot.
Step 6: Charge the battery 1. Plug the travel charger into a wall outlet. 2. Insert the travel charger cable into the connector on your handheld. LED turns solid red when charging and solid green when charged Tip: 8 When your phone is on, the charge icon appears in the Phone application while your VisorPhone charges. Note that your VisorPhone must be in your handheld while charging, and that it takes about 1.5 hours to fully charge the battery.
Step 7: Turn on your phone After the battery is charged, you can begin using your phone. 1. Press the Power button on your VisorPhone for two seconds until you hear a beep. Note: If the Unlock Phone dialog appears, see “Unlocking your phone” on page 73 for instructions. 2. Wait up to two minutes for your VisorPhone to locate your service provider’s network. Do not tap OK.
Step 8: Activate your account If you received a new SIM card with your phone, you need to call your service provider to activate your account. Your service provider’s phone number is located on the materials that came with your VisorPhone module. Once you receive your phone number, it may take a few hours to become fully active. Some service providers send a special message with your phone number. Follow these steps to check the phone number: 1. Make sure your phone is on for at least 30 seconds. 2.
Congratulations You’re ready to use your VisorPhone module. Keep these things in mind as you use your new phone: ■ If you travel outside a coverage area, your phone remains on but you can’t make or receive calls. If this occurs, the LED blinks red slowly and the phone periodically tries to register to the network. When you return to a coverage area, the LED blinks green. ■ If you travel outside a coverage area, you can’t receive SMS text messages.
12 Getting Started
Making Voice Calls There are several ways to make voice calls with your VisorPhone.
Calling a speed dial number Speed dialing enables you to quickly place a call without entering the number. This is particularly useful for numbers you call often, such as your home or office. Note: This section assumes you’ve already created a speed dial list. To learn how to add numbers to your speed dial list see “Defining speed dial buttons” on page 38. 1. Press the Phone button Tip: on your VisorPhone. If the screen below doesn’t appear, tap the Speed Dial icon . 2.
Dialing a number with the Dialpad 1. Press the Phone button Tip: on your VisorPhone. You can also tap the Phone icon in the Applications Launcher to start the Phone application. 2. Tap the Dialpad icon . 3. Dial the number. If you are dialing an international number, tap the + key before entering the number to automatically insert the international access code upon dialing. Tip: To display the last ten numbers dialed, press the scroll buttons on the front of your handheld.
Redialing the last number ■ Hold down the Phone button for two seconds to redial the last number you called. Redialing previous numbers 1. Press the Phone button 2. Tap the Call History icon outgoing calls. on your VisorPhone. to view a list of previous incoming and 3. Select the number you want to call. Tap the entry you want to dial Tap Dial to call selected number Tap here to select the call category: All, Incoming, Outgoing, or Missed Tap Details to view call information 4. Tap Dial.
Calling a number in your Address Book 1. Press the Address Book button on the front of your handheld. 2. Select the number you want to call. Tap a name to view or edit contact information Tap a number to select a number to dial Tap a number to select it Tap Dial to call the number Tip: If you install a third-party email or SMS application, the Dial button changes to an Email button when you select an email address, or to an SMS button when you select a mobile phone number.
Dialing a number from other applications You can also dial numbers from other applications such as Memo Pad or To Do List. 1. Highlight the number you want to dial. 2. Press the Phone button on your VisorPhone. Tap here to add an area code or change the number Select a number to dial Tip: 18 The number automatically appears in the Dial box on the Dialpad screen so you can edit the number if needed.
Returning a missed call When your VisorPhone is on and you remain in a coverage area, any calls you miss appear in the Call History list and you receive a missed call alert message. When your phone is off or you travel outside a coverage area, your calls are forwarded to voicemail and they do not appear in the Call History list. ■ If you miss multiple calls, a message appears indicating the number of calls you missed. Follow the steps in “Reviewing missed calls" on page 32 to return the calls.
Calling an emergency number Your VisorPhone provides easy access to the 911 or 112 emergency numbers. 1. Press the Phone button on your VisorPhone. 2. Do one of the following: ■ If your phone is unlocked, dial 911 or 112 from the Dialpad screen. ■ If your phone is locked or your SIM card is missing, tap Make Emergency Call from the Unlock Phone or SIM Card Not Found screen.
Receiving Calls Whenever your phone is on and you are within a coverage area, you can receive incoming calls. In addition to answering calls, you can also choose several incoming call options.
Answering the phone An incoming call turns on your handheld if it is off. Caller’s name and phone number if available Tap Answer to accept the call Tip: 22 Tap Ignore to send the call to voicemail You can also answer a call by pressing the Phone button your VisorPhone is ringing.
Responding to call waiting When you are on the phone and receive a second call, the Phone application updates the Active call screen and emits a Call Waiting “beep” tone. Tip: ■ Make sure the Disable Call Waiting option on the Call Preferences screen is off. When this option is off the Disable Call Waiting check box is empty. For more information on enabling and disabling call waiting, see “Disabling call waiting” on page 74. When the Call Waiting dialog appears, tap the appropriate button.
Forwarding calls If you need to turn off your phone or know you will be traveling outside a coverage area, you can forward your calls to another number. Keep in mind that your service provider will still charge you for your forwarded calls. Note: Because call forwarding information is stored by the network, it’s a good idea to check the current network settings both before and after you change the call forwarding option. 1. Tap the Menu icon . 2. Under Options, tap Call Preferences. 3.
Handling Multiple Calls You can use the Hold button in the Phone application to handle a variety of situations that involve multiple calls. During an active call, you can receive or place another call, switch between two active calls, and create a 3-way conference call. For example, when you’re talking to a friend, you can put them on hold, call a restaurant to make dinner reservations, and return to your friend to confirm the time and place.
Placing a call on hold 1. Place or answer a call. Call status indicator Tap Hold to put the call on hold Tap Off Hold to return to the call 2. Tap Hang Up to end the call.
Dialing another number while a call is on hold 1. Place or answer a call. 2. Put the call on hold. Tap Hold to put the call on hold Tap 2nd Call to access dial functions 3. Tap 2nd Call. 4. Dial the number. Tip: You can tap the Applications Launcher icon to open another application that has the number you want to dial.
Switching between two calls 1. Answer or place two calls. See “Dialing another number while a call is on hold” on page 27. 2. Tap Swap, or tap the call status line to switch between calls. 1st call status 2nd call status Tap KeyPad to access a voice prompt system Tap Swap to change calls Tip: If you called an automated phone system that prompts you to enter a menu selection or phone extension, tap KeyPad to respond to the voice prompts. 3. Tap Hang Up to end the active call.
Using 3-way calling 1. Answer or place two calls. 2. Join the two calls.
30 Handling Multiple Calls
Checking Messages Your VisorPhone is capable of receiving voicemail and text messages and generating missed call messages. If you miss a call when your VisorPhone is on and you remain in a coverage area, your missed calls appear in the Call History list and you receive a missed call alert message. When your phone is off or you travel outside a coverage area, your missed calls are forwarded to voicemail and they do not appear in the Call History list.
Reviewing missed calls When you don’t answer an incoming call, it appears under Missed calls in your Call History list. 1. Tap the Call History icon . 2. Tap Missed in the pick list in the upper-right corner.
Checking voicemail When your phone is off, you travel outside a service area, or you miss or choose to ignore a call, the caller may leave a voicemail message. When you connect to the network, the phone application notifies you that you received voicemail messages. 1. Dial your voicemail service using one of these methods: ■ Tap the Voicemail button in the Speed Dial view. ■ Tap Listen in the Voicemail alert dialog. ■ Tap the Voicemail icon in the upper-right part of the Speed Dial view or the Dialpad view.
Checking text messages When your phone is off or you travel outside a service area, other people can still send you text messages. Your service provider stores the messages for you until you turn on your phone or return to a service area.
Displaying call history The Call History view provides quick access to the previous 1,000 incoming and outgoing calls. ■ Tap the Call History icon . Tap arrow to select the call category: All, Incoming, Outgoing, or Missed Missed call Incoming call Outgoing call Tap Details to view time and duration Tap Dial to call the selected number Tip: To temporarily store a number in your handheld’s memory, tap Details, tap Copy Phone #, and then tap Done.
Purging call history Your VisorPhone continues accumulating call history information for up to 1,000 calls until you purge the call history list. To conserve storage space, we recommend that you purge this list periodically. Note: Using the Purge function permanently removes the calls from your handheld. You cannot undo this process to restore the information. 1. From the Call History view, tap the Menu icon . 2. Under Record, tap Purge.
Managing Your Speed Dial List You can store up to 50 phone numbers in the speed dial list. There are five pages of numbers that hold ten numbers per page. Tip: Keep your speed dial list organized by storing different types of numbers on different pages. For example, create separate pages for family, business, friends, and emergency numbers.
Defining speed dial buttons 1. Tap the Speed Dial icon . 2. Tap a blank speed dial button. Note: The first slot on the first Speed Dial page is reserved for your service provider’s voicemail service number. 3. In the Edit Entry dialog, enter the Name, Number, and any Extra digits.
Adding an Address Book entry to your speed dial list 1. Tap the Speed Dial icon . 2. Tap a blank speed dial button. 3. Tap Lookup. 4. In the Phone Number Lookup dialog, use the scroll arrows or begin writing the person’s last name to find the number you want. Tap a number to select it Tap Add to insert the number in the speed dial entry 5. Tap Add. Tip: You can edit the number or name by tapping it in the Edit Entry dialog. 6. From the Edit Entry dialog, tap OK.
Changing a speed dial entry 1. Tap the Speed Dial icon 2. Tap the Menu icon . . 3. Under Edit, tap Edit Speed Dial. 4. Select the entry you want to change. Tap an entry to select it Tap pages to view more entries 5. In the Edit Entry dialog, enter the new information. 6. Tap OK to save the new information. 7. Tap Done.
Deleting speed dial entries 1. Tap the Speed Dial icon 2. Tap the Menu icon . . 3. Under Edit, tap Edit Speed Dial. 4. Select the entry you want to delete. Tap an entry to select it Tap pages to view more entries 5. In the Edit Entry dialog, tap Delete. 6. Tap OK to confirm deletion. 7. Tap Done.
Arranging the speed dial list 1. Tap the Speed Dial icon 2. Tap the Menu icon . . 3. Under Edit, tap Edit Speed Dial. Drag an entry to another slot or page Tip: If the new slot is full, the other entries move over one slot as the rows fill from top to bottom. If you drag an entry to a page icon, the entry moves to the first available slot on that page. 4. Tap Done.
Using Your SIM Phonebook In addition to storing your phone number and billing information, your SIM card also contains a phone list that is separate from your Address Book and speed dial list. Most SIM cards enable you to store more than 50 names and numbers. By storing a phone list on your SIM card, you have immediate access to your phone list when you move your SIM card to another phone. The SIM Phonebook application is a utility that enables you to view and manage the phone list on your SIM card.
Copying entries from your speed dial list to your SIM card 1. Tap the Applications Launcher icon 2. Tap the SIM Phonebook icon on the front of your handheld. . 3. Tap Speed Dial in the pick list in the upper-right corner. 4. Tap the entry you want to copy. Tip: To copy all the numbers in your speed dial list, select Copy All from the Edit menu.
Copying entries from your SIM card to your speed dial list 1. Tap the Applications Launcher icon 2. Tap the SIM Phonebook icon on the front of your handheld. . 3. Tap SIM in the pick list in the upper-right corner. 4. Tap the entry you want to copy. Tip: To copy all the numbers in your speed dial list, select Copy All from the Edit menu.
Deleting entries from your SIM card 1. Tap the Applications Launcher icon 2. Tap the SIM Phonebook icon on the front of your handheld. . 3. Tap SIM in the pick list in the upper-right corner. Tip: To delete entries from your speed dial list, tap Speed Dial instead. 4. Select the entry you want to delete. Tap to select SIM or Speed Dial Tap a name or number to select it Tap Delete to remove the entry 5. Tap Delete. 6. Tap OK to confirm deletion.
Dialing entries on your SIM card 1. Tap the Applications Launcher icon 2. Tap the SIM Phonebook icon on the front of your handheld. . 3. Tap SIM in the pick list in the upper-right corner. Tip: You can also dial entries from your speed dial list by tapping Speed Dial instead. 4. Select the entry you want to dial. Tip: You can also send a text message to an SMS-enabled mobile phone by tapping a mobile phone number and then tapping SMS instead of Dial.
48 Using Your SIM Phonebook
Working With SMS Text Messages In addition to dialing and receiving calls, you can use your VisorPhone to send and receive short text messages. These text messages, also called SMS (Short Message Service) messages, are similar to email messages that you send and receive from your computer, but are limited to a few sentences in length. The person receiving your message must also have a GSM mobile phone and a service provider that supports text messages.
Enabling SMS and SMS Email To send and reply to SMS messages, you must subscribe to your service provider’s SMS service. If you subscribe to this service, your service provider supplies an SMS Message Center number which appears in the SMS Preferences dialog. To use SMS Email, you must subscribe to your service provider’s SMS Email service and enter their SMS Email Center number in the SMS Preferences dialog. The SMS Email Center forwards the SMS messages to the recipient’s email address.
Viewing messages You can view SMS messages even if you don’t subscribe to your service provider’s SMS service. 1. Press the SMS Message Manager button open the SMS Message Manager Inbox. Message read on your VisorPhone to Tap arrow to select the message category: Inbox, Saved, Pending, or Sent Tap New to create a message Tip: When viewing Saved messages, the arrows indicate whether a message was incoming or outgoing. 2. Tap the message you want to view. 3.
Replying to messages To reply to SMS messages, you must subscribe to your service provider’s SMS service. See “Enabling SMS and SMS Email” on page 50 to determine if you subscribed to your service provider’s SMS service. 1. Tap the incoming message to which you want to reply. Tap Reply to respond to the message 2. Tap Reply. 3. Enter the message text. Tip: When you reply to an SMS message, the SMS Message Manager fills in the To field for you.
Creating messages SMS Message Manager enables you to create short text messages and send them to a GSM mobile phone number or an email address. If a message exceeds 160 characters, SMS Message Manager divides the text into multiple messages. As you create a message, the status bar indicates how many messages will be sent and the total number of characters in all the messages. To save time while creating messages, you can insert predefined text from a template.
Creating an SMS text message 1. From any SMS Message Manager list view, tap New. 2. Address the message to a mobile phone number. Tap To to select a number Tap Text to insert text from a template 3. Enter text using Graffiti, the onscreen keyboard, or the Text and Greetings pick lists. 4. Tap Send. (The message goes into the Pending category until your phone transmits the message.) Tip: To store a draft message and send it later, tap Save instead.
Creating an SMS Email message To send a message to an email address, you must first enter your service provider’s SMS Email Center number. See “Enabling SMS and SMS Email” on page 50. 1. From any SMS Message Manager list view, tap New. 2. Tap the To pick list and select SMS Email Center. Tap To to select SMS Email Center Enter email address followed by a space and # symbol 3. On the first Text line, enter the recipient’s email address followed by a space and a # symbol. 4. Enter the remaining text. 5.
Creating message greetings and signatures When you create a message you can use the greetings pick lists to insert a greeting and signature in your message. You can also add items to these lists or modify the existing items. 1. From any SMS Message Manager list view, tap the Menu icon . 2. Under Options, tap Greetings. Tap here to hide the greetings pick lists Tap Add entry to create a new greeting Tap Add entry to create a new signature 3. Tap Done.
Saving incoming messages 1. Open the message you want to save. 2. Tap the Menu icon . 3. Under Message, tap Save. Tip: Saving an incoming message moves the message from your Inbox to the Saved category. Copying incoming messages 1. Open the message you want to copy. 2. Tap the Menu icon . 3. Under Message, tap Put Into Clipboard. Tip: To create a memo with the text, tap Copy to Memo Pad instead. 4. Open the message or application where you want to insert the message. 5. Tap the Menu icon . 6.
Forwarding incoming messages 1. From the Inbox or Saved category, open the incoming message you want to forward. 2. Tap the Menu icon . 3. Under Message, tap Forward. Tip: You can edit the forwarded message before sending it. 4. Enter the recipient’s mobile phone number. Note: The recipient’s phone must be SMS enabled. 5. Tap Send. Modifying messages You can modify any outgoing messages in your Saved or Sent categories.
Sorting messages 1. In the SMS Message Manager, tap Show. 2. Select the sort method you want to use. Tap arrow to select sort method 3. Tap OK. Tip: If you sort the list by name, messages from senders that are not in your Address Book appear at the bottom of the list in numerical order by phone number.
Deleting messages 1. In the SMS Message Manager, tap the pick list in the upper-right corner to select the category containing the messages you want to delete. 2. Tap the Menu icon . 3. Under Message, tap Purge. 4. Select the deletion method you want to use. Tap arrow to select deletion method 5. Tap OK. 6. If prompted, tap Yes to confirm deletion. Tip: 60 To delete a single message, open it and tap the Delete button.
Using VisorPhone as a Wireless Modem In addition to using your VisorPhone as a phone, you can also use it as a modem that operates at 14.4Kbps or 9.6Kbps, depending on the speed of your service provider network. You can use your VisorPhone’s modem capabilities with third-party communication software that you download from the Internet, such as web browsers or email applications, and to perform wireless HotSync operations when your cradle is not available.
Setting up VisorPhone as a wireless modem To use your VisorPhone as a modem, you must subscribe to the data services feature from your service provider and establish an account with an ISP. 1. Tap the Applications Launcher icon 2. Tap the Prefs icon on the front of your handheld. . 3. Tap Network in the pick list in the upper-right corner. 4. Enter the configuration information for your ISP.
Using third-party data applications with VisorPhone Before using a third-party communication application, verify with the developer that the application you installed is compatible with VisorPhone. 1. Install the third-party application on your handheld. See “Installing third-party applications” in the Visor Handheld User Guide for details. 2. Start the third-party application you installed. Note: Most third-party applications automatically connect you to your ISP when you start the application.
Preparing for a direct wireless HotSync operation A direct wireless HotSync operation is when you dial a modem attached to your desktop computer to perform a remote HotSync operation. 1. Tap the Applications Launcher icon 2. Tap the HotSync icon on the front of your handheld. . 3. Tap Enter Phone #. 4. Enter your computer modem number, and then tap OK. Enter the number used to call your computer modem 5. Tap the Menu icon . 6. Under Options, tap Modem Sync Prefs. 7.
Preparing for a network wireless HotSync operation A network wireless HotSync operation is when you dial a modem attached to a network, such as a server on a corporate LAN, to perform a remote HotSync operation. Note: This feature is not available for the Macintosh. 1. Tap the Applications Launcher icon 2. Tap the HotSync icon 3. Tap the Menu icon on the front of your handheld. . . 4. Under Options, tap Modem Sync Prefs. 5. Tap Network, and then tap OK. 6.
Performing a wireless HotSync operation Since your VisorPhone operates as a modem at 14.4Kbps or 9.6Kbps, a wireless HotSync operation takes significantly longer than performing a HotSync operation with your cradle. Therefore, we recommend performing a wireless HotSync operation only when your cradle is not available. Tip: To increase the speed of a wireless HotSync operation, select Conduit Setup under Options and reduce the number of applications with which you synchronize. 1.
Customizing Your Phone The Phone application Preference screens enable you to customize many of the VisorPhone features to meet your individual needs. For example, you can choose which view appears when you start the Phone application, and set security options to prevent unauthorized use.
Setting dialing prefixes Some service providers require 11-digit dialing. If you already have 7-digit or 10-digit numbers in your Address Book, you can set your VisorPhone to automatically use 11-digit dialing by using a default area code. Using this feature does not change the numbers in your Address Book. 1. Press the Address Book button 2. Tap the Menu icon on the front of your handheld. . 3. Under Options, tap Dial Preferences.
Assigning dialing applications When you select a phone number or email address in Address Book, you can tap the Dial, SMS, or Email buttons to direct the selected information to a specific application. The default applications for these buttons are the Phone application and the SMS Message Manager. However, if you have third-party SMS or Email applications installed on your handheld, you can assign these buttons to any application that is compatible with the dialingenabled version of Address Book. 1.
Changing the phone display 1. Press the Phone button 2. Tap the Menu icon on your VisorPhone. . 3. Under Options, tap Phone Preferences. 4. Select the display options you want to use. Tap the view you want to see when you open the Phone application Tap an icon to skip that view when pressing the Phone button repeatedly 5. Tap OK.
Selecting the ringer settings 1. Tap the Menu icon . 2. Under Options, tap Ringer Preferences. Tip: The slider on your phone has two positions and . The two Ringer Preferences columns control the behavior of the corresponding slider position. 3. Select the ringer settings you want to use. Tap Ring pick lists to select ring style Tap Volume pick lists to select volume level Tap Vibrate pick lists to turn vibrate mode on or off Tip: You can use both a ring tone and vibrate alert or use them separately.
Preventing unauthorized use of your phone You can protect your phone number from unauthorized use by locking your SIM card. 1. Turn on your phone. 2. Press the Phone button 3. Tap the Menu icon on your VisorPhone. . 4. Under Options, tap Phone Preferences. 5. Select the Phone Locked check box to lock your SIM card. Tap here to lock and unlock the SIM card Tap here to define a new password 6. Enter your password and tap OK.
Unlocking your phone 1. Turn on your phone. 2. Press the Phone button on your VisorPhone. 3. Enter your password. Note: If you haven’t set your own password, enter the password listed in your service provider documentation. This is usually 1234 or 1111. If you are using a SIM card from an established account, enter your existing password. Tap numbers to enter password Tap OK to unlock your phone Tap CLR to erase the entire entry 4. Tap OK.
Disabling call waiting If you receive a call while you are talking on the phone, the Phone application notifies you about the second call. If you don’t want to be interrupted by other calls, you can disable call waiting. Note: Because call waiting information is stored by the network, it’s a good idea to check the current network settings both before and after you change the call waiting option. 1. Tap the Menu icon . 2. Under Options, tap Call Preferences. 3. Disable the call waiting option.
Blocking your phone number for outgoing calls When you place a call from your VisorPhone, the Phone application reveals your phone number to the person you’re calling. If your service provider supports caller ID blocking, you can prevent revealing your phone number to people you call. Note: Because caller ID blocking information is stored by the network, it’s a good idea to check the current network settings both before and after you change the Block outgoing caller ID option. 1. Press the Phone button 2.
Selecting a service provider network If you roam to an area where multiple service providers offer coverage, your VisorPhone automatically selects the provider with the strongest signal. However, if you prefer, you can manually select a service provider network. Note: When you manually select a network, your VisorPhone finds only that network until you either choose another network, or return to Automatic Mode. 1. Press the Phone button 2. Tap the Menu icon on your VisorPhone. . 3.
Connecting a headset Use the built-in speaker and microphone or connect an optional headset for hands-free operation. For best results, use only headsets from Handspring.
78 Customizing Your Phone
Using the Menus This section provides an overview of the menu options available in the Phone, SIM Phonebook, and SMS Message Manager applications. Some of the menu options vary based on which screen is active. Phone application Edit menus Speed Dial view Dialpad view Edit Speed Dial: Opens a dialog where you can define, change, and delete speed dial buttons. For details, see “Changing a speed dial entry” on page 40. Paste: Inserts a phone number from the clipboard into the dial box.
Phone application Options menus Speed Dial and Dialpad views Call History view Phone Preferences: Opens a dialog where you can change your phone display and lock the phone. For details, see “Changing the phone display” on page 70 and see “Preventing unauthorized use of your phone” on page 72. Ringer Preferences: Opens a dialog where you can choose the ringer settings. For details, see “Selecting the ringer settings” on page 71.
SIM Phonebook application Edit menu Speed Dial and SIM views Copy All: Copies all entries that exist in one phone list to the other phone list. If you are viewing the speed dial list, it copies all new entries to your SIM card. If you are viewing the SIM card list, it copies all new entries to the speed dial list. SIM Phonebook application Options menu Speed Dial and SIM views Help: Opens a dialog where you can view tips about using the SIM Phonebook application.
SMS Message Manager application Message menus Inbox view Message view Purge: Opens a dialog where you can choose which messages you want to remove from the Inbox. For details, see “Deleting messages” on page 60. Put Into Clipboard: Copies the selected message to the clipboard so you can paste it into another message or application. For details, see “Copying incoming messages” on page 57. Copy to Memo Pad: Copies the selected message to a new Memo Pad memo.
SMS Message Manager application Edit menu Undo: Clears the last action. Cut: Removes the selected text and places it on the clipboard. Copy: Copies the selected text and places it on the clipboard. Paste: Inserts text stored on the clipboard at the current cursor position. Select All: Selects all text in the current field. Keyboard: Opens the onscreen keyboard. Graffiti Help: Opens screens that show you how to form Graffiti characters.
SMS Message Manager application Options menu Font: Opens a dialog where you can choose the font you want to use. Greetings: Opens a dialog where you can enter predefined opening and closing phrases to use in your messages. For details, see “Creating message greetings and signatures” on page 56.
Troubleshooting and Maintenance If you encounter a problem with your VisorPhone module, check this section to see if your problem is listed. If your problem isn't listed here, or the suggestions don't resolve your problem, call 716-871-6448 for phone support or visit us at www.handspring.com. My VisorPhone won't turn on I get a message that my SIM card is missing when I turn on my VisorPhone ■ Make sure your VisorPhone is inserted firmly in the Springboard expansion slot.
My VisorPhone requires an unlocking code, but I didn't set one ■ Your service provider may have set the locking code before you received your VisorPhone. Enter the default unlocking code (this is usually 1234 or 1111) and then tap OK. If this doesn't work, contact your service provider. Note: It is actually your SIM card that is locked, not your VisorPhone.
My phone number isn't on the Phone Info screen My VisorPhone won't register to the network I tried dialing a phone number, but my VisorPhone just beeps at me Your service provider may need to install your phone number onto your SIM card. Contact your service provider to see if they can send a message to your VisorPhone that writes your phone number onto your SIM card. ■ You are probably outside a network coverage area.
I can't dial international numbers For security purposes, most service providers require you to enable international calling on your account. Call your service provider to enable international calling. Call waiting doesn’t work Enable call waiting in the Call Preferences dialog. For details, see “Disabling call waiting” on page 74. Call forwarding For security purposes, most service providers require you doesn't work to enable this feature on your account even though there is usually no extra charge.
My SIM Phonebook doesn’t display the full name and number When a name or number is longer than will fit in the SIM Phonebook display, three dots appear to indicate that the entry contains additional information. SIM Phonebook does not truncate the actual entry, it just does not appear on the screen. Some phone numbers don’t appear in the SMS Lookup Make sure the number you want is identified as a mobile number in your Address Book.
I get an error message when I send an SMS message to an email address The applications I assigned to the Dial, Email, and SMS buttons in the Dialing Address Book don’t launch I get a “No Carrier” error when making data calls 90 Make sure you have subscribed to and enabled the SMS email feature. You need to get the SMS Email Center number from your service provider and enter it in the SMS Preferences dialog.
I can't synchronize when my VisorPhone is connected to my handheld Make sure that there are no active calls on your VisorPhone before you begin a HotSync operation. You cannot synchronize while you have an active call, and you cannot make or receive calls during a HotSync operation. Caring for your VisorPhone module ■ Keep your VisorPhone and its accessories out of the reach of small children. ■ Keep your VisorPhone dry.
Caring for the battery Your VisorPhone uses a 680mAh Lithium Ion battery. A fully-charged battery provides approximately 3 hours of talk time and more than 70 hours of standby time. Follow these guidelines to get the most from your battery: ■ Do not disassemble the battery pack. ■ If you are not using your VisorPhone for an extended period of time, disconnect the battery pack from the phone and store it in a cool, dry place; charge the battery at least once every six months when not in use.
How do I dispose of the battery? When your battery fails to hold a charge, you need to replace it. Caution: It is illegal in many areas to dispose of Lithium Ion batteries in household or business trash. Call your local recycling center for instructions on battery recycling, or contact Handspring for safe disposal options. Do not handle a damaged or leaking battery.
94 Troubleshooting and Maintenance
Warranty and Other Product Information Handspring, Inc. Limited Warranty HARDWARE: Handspring, Inc. (“Handspring”), warrants to the original end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal intended use, for one year from the date of original purchase from Handspring.
ceiving the original product or part (“advance exchange”). If advance exchange is not available, then the repaired product or part will be shipped as soon as reasonably possible, which will be no later than thirty (30) days after Handspring receives the original product or part. Repaired or replacement products will be shipped to Customer at Handspring's expense. The repair and replacement process for products or parts in locations outside of the United States will vary depending on Customer's location.
URE OF THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE PRODUCT.
Handspring, Inc. End User Software License Agreement THIS PRODUCT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY HANDSPRING, INC. AND ITS SUPPLIERS (COLLECTIVELY, “HANDSPRING”), TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. SOFTWARE LICENSE: Handspring grants you a nonexclusive license to use the accompanying software program(s) (the “Software”) subject to the terms and restrictions set forth in this End User Software License Agreement (“License Agreement”).
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software and this License Agreement to another party in connection with a transfer of the Handspring product upon which the Software is used, if the other party agrees in writing to accept the terms and conditions of this License Agreement. If you transfer the Software, you must at the same time either transfer all copies of the Software as well as the supporting documentation to the same party or destroy any such materials not transferred.
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States. You agree that the conflicts of laws principles of such laws and the United Nations Convention on Contracts for the International Sale of Goods (1980) are hereby excluded in its entirety from application to this License Agreement.
Exposure to Radio Frequency Energy Your VisorPhone Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: ■ United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J ■ American National Standards Institute (ANSI) IEEE. C95. 1-1992 ■ National Council on Radiation Protection and Measurements (NCRP).
Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research. Persons with pacemakers should: ■ ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON.
Safety and General Use While Driving Check the laws and regulations on the use of telephones in the area where you drive. Always obey them. When using the phone while driving, please: ■ Give full attention to driving and to the road ■ Use hands-free operation, if available ■ Pull off the road and park before making or answering a call if driving conditions so require. FCC Statement This device complies with part 15 of the FCC rules.
Responsible Party: Handspring, Inc. 189 Bernardo Avenue Mountain View, California 94043-5203 United States of America (650) 230-5000 Canadian RFI Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.
Index Numerics 3-way calling 29 A Active call 13, 25 Address Book adding from Call History 16 adding to Speed Dial 39 dialing from 17 Dialing Preferences 69 Adjusting volume 6 Answering calls 21–23 Antenna 5 B Battery care 92 charging 8 disposal 93 gauge 13 indicators 8 inserting 4 location 5 specifications 92 Index Beep tone 23 Buttons Phone 6 power 5 ringer 6 scroll 6, 15, 51 slider 6 SMS Message Manager 6 C Call Preferences 23, 24, 74, 75, 80 status 26, 28, 29 waiting 23, 74 Call History 19 adding to
Calls 3-way 29 active 13, 25 answering 21–23 answering call waiting 23 conference 29 forwarding 24 ignoring 22 incoming 21–24, 35 missed 19, 32, 35 outgoing 13–20, 35, 75 placing a second 27 placing from SIM Phonebook 47 placing on hold 26 switching 28 Conference calls 29 Coverage area 11, 19, 21, 24, 31, 53 D Deleting Call History 36 SIM card entries 46 SMS messages 34, 53, 60 Speed Dial entries 41 106 Dialing applications 69 emergency numbers 20 from Address Book 17 from Call History 16, 32, 35 from Me
F Forwarding calls 24 SMS Email 50 SMS messages 58, 82 Frequently asked questions 85–91 G Greetings 56 H Headset connecting 77 jack 5 Hold button 26 HotSync operations 61–66, 91 I Icons battery 13 Call History 16, 32 Dialpad 15 Phonebook 44, 45 signal strength 13 Speed Dial 14 Voicemail 13 Ignoring calls 22 Index Incoming calls 21–24, 35 Indicators battery 6, 8, 13 Call History 35 call status 26, 28, 29 call waiting 23 missed call 19 network service 6, 11, 13 signal strength 13 voicemail 13 K Key Pad 1
Message Manager, see SMS menus 82 Messages checking 31–35 missed call 19 purging SMS 60 replying 52 sorting SMS 59 text 11, 31, 34, 51 voicemail 11, 33 Missed calls 19, 32, 35 Modem 61–66 Module inserting 7 removing 7 N Network coverage area 11 HotSync operation 65 name 13 selecting 76, 80 status 6, 75 voicemail number 38 Network status 24, 74 108 O Options Call Preferences 74, 75 call waiting 74 menu 80, 81, 84 Phone Preferences 70 Ringer Preferences 71 Outgoing calls 13–20, 35, 47, 75 P Password 72, 73
Phone 70 ringer 71 Prefixes 68 Purging Call History 36 SMS messages 60 R Record menu 79 Redialing a number 16 Ringer button 6 settings 71 S Safety 11, 92, 100–103 Scroll buttons 6, 15, 51 Security 72 Setup 2–10 Signal strength 13, 76 Signatures 56 SIM card defined 1, 3 IMEI 10 inserting 3 locking 72 Index phone number 10 Phonebook 43–47 SMS Message Center number 50 SIM Phonebook 43–47 Slider 5, 6, 71 SMS changing messages 58 copying text 57 creating messages 53 email messages 50, 55 forwarding messages 5
Speed Dial adding Address Book entries 39 adding Call History entries 16 changing entries 40 copying entries from SIM card 44, 45 defining buttons 38 deleting entries 41 dialing numbers 14 icon 14 list 37–42 organizing 37, 42 voicemail 33, 38 Support 85 Switching calls 28 V Vibrate 71 VisorPhone inserting 7 parts of 5 removing 7 turning on 9 Voicemail 11, 19, 22, 31, 33, 38 icon 13 Volume 6 W Warranty 95 Wireless synchronization, HotSync operations see T Text messages, see SMS To Do List 18 Troubleshoot
