Instruction Manual

49
Regulations on Free/Charging Repairs
Type of Customer Damage
Contents of Compensation
Within the Term of
Guarantee
After term of guarantee
When requesting important repairs within 10 days of purchase Exchange or Repayment
Requesting important repairs within 1 month since purchase date
Exchange or Repair Free
of Charge
An important repair is needed after 1 month of exchange
Exchange or Repair Free
of Charge
When it is impossible to exchange within 1 month Repayment
Possible
Repairs
The same problem occurs 3 times Repair Free of Charge Charged Repair
The same problem occurs 4 times
Exchange or Repayment Charged Repair
5 problems in all different parts
Impossible
Repairs
When the manufacturer has lost the product in which the
customer has requested for a repair
Exchange or Repayment
Exchange after depreciation of
the fixed price.
When it is impossible to repair within 1 month
Impossible to exchange Repayment
Exchange after adding
10% to the depreciated price
of the fix price (the highest
price-purchased price).
Service Center Information
NAUTIZ X5 Manual