User manual

Service/Technical Assistance 5–3
5.3 Obtaining Factory Service
Hand Held Products provides service for all its products through a service center located
at its manufacturing facilities in Skaneateles, New York. To obtain warranty or
non–warranty service, return the unit to Hand Held Products (postage paid) with a copy
of the dated purchase record attached.
In the United States, please contact the Hand Held Products’ Product Service Department
at the address/telephone number listed below to obtain a Return Material Authorization
number (RMA #).
Main Office
Welch Allyn Data Collection, Inc. (d/b/a Hand Held Products)
4619 Jordan Road
P.O. Box 187
Skaneateles Falls, New York 13153–0187
Product Service Department
Telephone: [phone] or 685–4360
Fax: [phone]
For service in Europe, please contact your Hand Held Products’ representative (at the
address that follows) or your local distributor.
European Office
Hand Held Products, Ltd.
Hondsruglaan 87 D
5628 DB Eindhoven
The Netherlands
Telephone: Int+ 31 40 242 4486
Fax: Int+ 31 40 242 5672
United Kingdom Office
Hand Held Products (UK) Ltd.
Dallam Court
Dallam Lane
Warrington
Cheshire WA2 7LT
United Kingdom
Telephone: Int+44 (0) 1 925 240055
or Int+353 1 216 0070
Fax: Int+44 (0) 1 925 631280
or Int+353 1 295 6353
For service in Asia, please contact your Hand Held Products’ representative (at the
address that follows) or your local distributor.
Asia/Pacific Office
Hand Held Products
10/F Tung Sun Commercial Centre
194–200 Lockhart Road
Wanchai, Hong Kong
Telephone: Int+852–2511–3050 or 2511–3132
Fax: Int+852–251–1355
For service in Japan, please contact your Hand Held Products’ representative (at the
address that follows) or your local distributor.