Installation Guide

8
Troubleshooting
Floodlight or motion
sensor are not powering
on, or are not visible in
the app
The motion floodlight is not powered or it is
out of range of your smart device: Ensure the
light is receiving power, your Bluetooth is
“ON” on your smart device, and you are
close by.
Floodlight or motion
sensor are not visible in
the app, or will not pair
with the app
There are connectivity issues between the
smart device and the light. Try each of the
following solutions in this order until the
issue is resolved:
- On your smart device, turn your Bluetooth
off, then on again after 2 seconds;
- Close and restart the app;
- Log out of your account, and log back in;
- Delete the app. Download and reinstall it.
Factory reset required If the above steps do not resolve the
connectivity issue, a factory reset may be
required:
- Using the wall switch, turn the fixture off for
3 seconds, then on for 5 seconds, repeating
this process 4 times. It may be helpful to
use a timer.
- Once the factory reset is successful, your
floodlight will dim down and the motion
sensor LED indicator will begin to blink. You
are now ready to claim the floodlight and
motion sensor as indicated in steps 4 and 5.