User's Manual

myHalo™ Monitoring User Guide 14
Figure 10. Adding a New Account
Once the user has activated their account, they can set up their preferred method (or methods) for
being contacted. This can be one, two, or all three of the following: phone call, email, or text
message. Select the icon under each heading to activate it. A green icon indicates that the
notification type is enabled. Be sure to check the Edit Info page to make sure the phone numbers
and email addresses are correctly entered. Refer to Setting Alert Notification on page 17 to select
which types of events notify the caregiver.
Changing the order in which the caregivers are notified
The order in which the caregivers are displayed is the order in which they are contacted when an
event occurs. Once the new caregiver has been added, you can change their order by clicking and
dragging the user box either above or below another user on the page. (See Figure 11 on page 15.)
Changing a caregiver’s status
At any time after the caregivers have been set up, you can return to the Account Settings page to
change the caregiver’s status. This status indicates whether a caregiver will be unavailable to
receive notification such as when on vacation or away for a period of time. Select Active to
activate the caregiver to receive notifications. Select Away to temporarily disable notification for
this caregiver. (See Figure 11 below.)