User Guide

Service & Warranty
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The Halcro Logic Universal Touch Screen Remote
(UTSR1) and Docking Station have been designed for
maximum reliability. If a problem does occur with your
unit, please contact your dealer. Do not open the
cover, or try to modify or repair the products yourself.
Contact your dealer to help you with some trouble
shooting prior to organizing service for your UTSR1
and Docking Station. Your dealer or HALCRO’s
service department will always try to help you correct
any basic problems at your home via email or
telephone.
If service is required, all problems must be described
in as much detail as possible. This will help streamline
the service process.
Return Authorization from HALCRO prior to shipment
must be obtained for any service requirements. To
obtain this authorization, please ask your dealer or
email us at [e-mail]
HALCRO will not be responsible for any damage
caused to your products during shipping due to
improper packaging.
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IMPORTANT - Please read the following details very
carefully.
The Halcro Logic Universal Touch Screen Remote
(UTSR1) and Docking Station are warranted to be free
of defects if used under normal conditions for a period
of ninety (90) days from the date of purchase. To
extend the warranty period to twelve (12) months,
please complete and return the warranty registration
form.
Do not attempt to open the product. Breaking the
seals will void the warranty and all service, repair and
freight costs will be charged to the owner. Willful
damage, tampering, and damage caused by moisture
are not covered by the warranty.
The warranty will only be recognized by HALCRO if a
copy of the original receipt from your dealer showing
all details including the date of purchase,
accompanies the completed warranty registration
form. The warranty period will commence at the date
of purchase, not at the date the warranty registration
form is received by HALCRO.
Return Authorization from HALCRO prior to shipment
must be obtained for any warranty requirements. To
obtain this authorization, please email HALCRO at
[e-mail]
The warranty registration form is included in this
owner's manual on the following page. Please cut it
out carefully and return it to HALCRO. You will find
HALCRO’s address and facsimile details on the
warranty registration form.