User Guide

Page 16
TM
dm38
Service
The HALCRO™ dm38 has been designed for maximum reliability. If a problem does
occur with your unit, please contact your dealer.
Contact your dealer to help you with some troubleshooting prior to organizing service
for your amplifier. Your dealer or HALCRO'S service department will always try to
help you correct any basic problems at your home via email or telephone.
If service is required, all problems must be described in as much detail as possible.
This will help streamline the service process.
Return authorization from HALCRO™ prior to shipment must be obtained for any
service requirements. To obtain this authorization, please ask your dealer or email us
at [e-mail]
The original packaging is required for shipping purposes. HALCRO™ will not be
responsible for any damage caused to your amplifier during shipping due to improper
packaging. If the packaging needs to be replaced on its arrival at the factory, the
owner could be charged replacement costs.