User Guide

Page 15
TM
dm38
Troubleshooting
The HALCRO™ dm38 contains no user serviceable parts inside the compartments.
Please do not attempt to open the unit as this will void the warranty and will expose
you to dangerous voltages. For all service requirements please contact your dealer, or
HALCRO™ at [e-mail]
Symptom Suggestion
No Sound or light 1. Ensure mains cable is plugged in to the amplifier.
2. Ensure the mains cable is plugged into a working
wall socket.
3. Ensure the Master Switch is ON.
4. Check Fuse.
Red light is on,
No sound
1. Press the Standby / ON switch to ON.
Green light is on,
No sound
1. Ensure Input Selector Switch is set to the correct
input.
2. Ensure Loudspeaker Cables are correctly connected
(both ends).
3. Ensure the Input cables are correctly connected (both
ends).
4. Check preamplifier is on and correctly connected.
5. Check for a signal from the preamplifier (with
headphones if available).
6. Check audio source is on and correctly connected.
7. Check for a signal from the audio source (with
headphones if available).
8. Try a different audio source.
If none of the above rectifies the problem please contact your dealer for service.