Use and Care Manual

49-88074 21
ENGLISH
Problem Possible Cause What To Do
Surface units
will not maintain
a rolling boil or
cooking is not fast
enough
Improper cookware being used. 8VHSDQVZKLFKDUHIODWDQGPDWFKWKHGLDPHWHURIWKH
surface unit selected.
,QVRPHDUHDVWKHSRZHUYROWDJHPD\EHORZ Cover pan with a lid until desired heat is obtained.
Surface units do not
work properly
A fuse in your home may be blown or the circuit
breaker tripped.
Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set. Check to see the correct control is set for the surface unit
you are using.
Surface unit stops
glowing when
turned to a lower
setting
The unit is still on and hot. This is normal.
Scratches (may
appear as cracks)
on cooktop glass
surface
Incorrect cleaning methods being used. Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
Cookware with rough bottoms being used or
FRDUVHSDUWLFOHVVDOWRUVDQGZHUHEHWZHHQ
the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop
surface.
To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of
discoloration on the
cooktop
Food spillovers not cleaned before next use. See the Cleaning the glass cooktop section.
Hot surface on a model with a light-colored
cooktop.
This is normal. The surface may appear discolored when
it is hot. This is temporary and will disappear as the glass
cools.
Plastic melted to the
surface
Hot cooktop came into contact with plastic
placed on the hot cooktop.
See the Glass surface—potential for permanent damage
section in the Cleaning the glass cooktop section.
Pitting (or
indentation) of the
cooktop
Hot sugar mixture spilled on the cooktop. &DOODTXDOLILHGWHFKQLFLDQIRUUHSODFHPHQW
Frequent cycling off
and on of surface
units
Improper cookware being used. 8VHRQO\IODWFRRNZDUHWRPLQLPL]HF\FOLQJ
My oven door glass
appears to be "tinted"
or have a "rainbow"
color.
The inner oven glass is coated with a heat
barrier to reflect the heat back into the oven to
prevent heat loss and keep the outer door cool
while baking.
This is normal. Under certain light or angles, you may see
this tint or rainbow color.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Drawer is over-loaded or load is unbalanced. Reduce weight or redistribute drawer contents.
Steam from the vent :KHQXVLQJWKHRYHQVLWLVQRUPDOWRVHH
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible steam
will increase.
This is normal.
TROUBLESHOOTING TIPS