User's Manual

16
Questions?
Before you
call for
service…
Precision
Cooking
Probe LED
Behavior
Bluetooth
®
Module LED
Behavior
Before You Call For Service
Precision Cooking Probe
Problem Possible Cause What To Do
Probe doesn’t turn on Probe not charged Charge probe using the included USB cable.
Not pressing probe power button
for 3 seconds
Press and hold the probe’s power button for 3
seconds to turn on.
Cooktop does not enter
Precision Cooking Mode
Using wrong burner Only attempt to operate in Precision Cooking
Mode using the largest burner.
Not touching large burner power
icon for 3 seconds
Touch the power icon of the largest burner for 3
to 5 seconds to enter Precision Cooking Mode.
Bluetooth
®
Module not plugged
into cooktop
Verify that Bluetooth
®
Module is plugged into
bottom of cooktop.
Probe and Bluetooth
®
Module not
paired
Turn probe on, plug in Bluetooth
®
Module, and
press button on Bluetooth
®
Module.
Burner enters Precision
Cooking Mode but does
not heat
User not completing two-step on After entering Precision Cooking Mode, touch the
plus (+) icon corresponding to the largest burner,
then set temperature using arrows on either side
of display.
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cooking
Water level dropped too low Cover the cooking vessel with aluminum foil to
slow evaporation or add water periodically to
keep probe tip submersed.
Loss of communication between
Probe and Bluetooth
®
Module
Ensure that probe is charged.
Temperature unstable Cooking vessel uncovered Covering the cooking vessel with aluminum foil
will help to keep the temperature of the water
bath uniform and stable.
Device Status LED Behavior
Button pressed Bluetooth
®
Indicator blinks rapidly
Connecting Bluetooth
®
Indicator blinks at 1 second intervals
Connected and operating Bluetooth
®
Indicator blinks at 5 second intervals
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Low battery Low battery indicator blinks at 5 second intervals
Device Status LED Behavior
Connecting Status Indicator blinks at 1 second intervals
Connecting to phone TBD
Connecting to probe and phone TBD
Connected Status Indicator On
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