User's Manual

15 Care And Maintain

If your mobile phone had abnormal conditions, please check it with the following table. If the

problem still remains, please ask mobile phone sales for help.

Common problems Check item

Can not charge

Please check if the charger is properly connect to the

phone and the power source jack.

Can not power on Please check if the battery level is too low;

Please check if the batter is properly loaded;

Please press Power Key enough time.

Insert the R-UIM card but can

not read the information in the

R-UIM card

Please check if properly inserted the R-UIM card;

Please check if your R-UIM card is valid.

The mobile phone displays

“Input PUK Code”

Please communicate with the service provider to get

the PUK code and use it to unlock.

Can not make phone call Please check if the phone number is valid.

Please check if you are in service area.

Common problems Check item

Weak talk quality Please check if the phone signal is strong enough;

If you are in the building, please move the phone or

move near the window.

The contact can not get your

voice when making phone call

Please check if your mic has blocked by fittings or

other blocks.

Receiver sound is too low

Please check if your receiver volume has been

adjusted to the minimal.

The mobile phone has a weak

receive signal or usually drop

in the phone call

Please check if the phone has a strong signal.

If no signal, please use it in a strong signal place.

The screen display the

information such as “No

Service” or: Searching…”

Please check if you are in a weak signal area (in the

channel or surround by buildings), change the area

and retry.

Please check if you can try to get the services without

the service provider permission. If needed the service,

please contact the service provider for more

information.