Owner`s manual

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Troubleshooting
Common Problems and Solutions
Problem Cause Solution
Cursor Control Issues
The cursor movement is
choppy or erratic.
The cursor moves too fast or
too slow.
The cursor drifts on the
screen.
The cursor moves even when
I’m not pressing the “Motion
by Gyration” center button
The Power/Standby button
does not wake the computer
out of Standby mode.
There may be radio
interference near the
computer.
The speed or acceleration is
not set properly.
The remote control sensor
may require self-recalibration.
You are in continuous cursor
movement mode.
If the computer is placed into
Hibernation or Shutdown mode,
and then the AC power is removed,
the internal receiver loses its
power and cannot wake the system
(even if AC power is reapplied).
If the BIOS setting for Wake
from USB is disabled, the
system will not turn back on
via the remote control.
The Power/Standby button
may need to be held down for
PC to recognize it.
Move any electronic devices
away from PC
(i.e., speakers, radio, etc.).
Change the cursor tracking
speed under the Mouse settings
in the Control Panel.
Place the remote control on a flat
surface for 5 or more seconds. The
gyroscope will perform a self-steady
routine to identify and eliminate drift.
Press the “Motion by Gyration” button
to exit this mode. See the Gyro
Operation section for more details.
Turn on the computer manually
using the system Power button.
Enable the wake from USB option
in the system BIOS. For informa-
tion on accessing the system BIOS,
see your Owner’s Manual.
Press and hold the Power/
Standy button for 2 -3 seconds
to wake the PC. See the
Power / Standby Toggle Button
section for more details.
Troubleshooting
Common Problems and Solutions
Problem Cause Solution
Cursor Control Issues
The text “NO LINK” is
displayed on the Display
screen.
The text “NO SERVICE” is
displayed on the Display
screen.
The text on the Display Screen
is in English (if applicable).
The remote control and
computer are not connected.
There may be radio
interference near the
computer.
The remote control is out of
range with the computer.
The Gyration Music Service
Application is not enabled.
All text in the remote control
Display screens will be in
English until a successful
connection to the computer
has been made.
Connect the R4000 Music
Remote with your computer.
Move any electronic devices
away from PC (i.e., speakers,
radio, etc.).
Place the remote control closer
to the computer.
To re-enable the Application, click
the Gyration Music Service (red)
icon on the Windows Taskbar and
click “Start.”
Connect the R4000 Music
Remote with your computer.
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