User Manual

FAQ
197
I can’t save files to the internal memory.
If a USB stick is inserted into one of the USB slots and you wish to
save to the scope internal memory, press the Utilities key and set
the file path to internal memory. When a USB stick is inserted into
any of the USB slots, the file path is automatically set to the USB
root directory.
The display image printout is too dark on the background.
Use the Ink Saver function which reverses the background color.
For details, see page 177.
The date and time setting are not correct.
For date and time setting details, please see page 145. If it does not
help, the internal battery controlling the clock might be worn out.
Contact your dealer or GWInstek.
USB does not work.
Make sure you are not using the front and the rear USB host
connector at the same time. Disconnect either of the USB devices
and try again.
The accuracy does not match the specification.
Make sure the device is powered On for at least 30 minutes, within
+20°C~+30°C. This is necessary to stabilize the unit to match the
specification.
For more information, contact your local dealer or GWInstek at
www.gwinstek.com / marketing@goodwill.com.tw.