User Manual

SIMPLE FAULTS AND
TROUBLESHOOTING METHODS
Fault
phenomenon
Check the product Troubleshoot
Turn on light is
off
After the APP
enters the Add
Device, the
device Bluetooth
cannot be
searched
APP failed to
connect to the
device network
The device
cannot be
searched after
being removed
from the APP
The device click
in the APP
cannot enter the
control
① W het her t he co nne cti on
between the lamp and the
power supply is normal.
②When using lithium battery for
power supply, make sure that
the battery does not have "low
power" protection
Check whether the device is
turned on normally and whether
it has been bound by others.
Check whether the device is
turned on normally and whether
it has been bound by others;
check whether the Bluetooth and
network conditions of the mobile
phone are in good condition.
Whether to remove the device
when the device is offline or in
poor network conditions.
Check whether the device is
online (a small green dot is
displayed); if it is offline, you can
check it according to the steps of
network connection failure.
Make sure the adapter plug is
making good contact
Usi ng the pro duct a fte r
charging the battery
Normal steps:
①The mobile phone has the
Bluetooth and network data
functions enabled, and the
Android system needs to
e n a b l e t h e l o c a t i o n
permission;
②Reset the device Bluetooth.
Retry the connection after
resetting the device Bluetooth
and restarting the APP.
After resetting the device's
Bluetooth, search again to add
the device.
Restart the device, wait for 5
seconds, it can be controlled
when it is displayed as online;
reset the device's Bluetooth,
and add the device to the
device list again.
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