User Guide

EN CN
12
CHAPTER 5 ANALYSIS OF COMMON PROBLEMS
Symptom
Cause
Measure
Boot failure
Low battery
Reuse battery after charging
Plug of external power source
is not inserted properly
Pull the plug and reinsert it in
proper place
Battery life expires
Replace with new battery
IR image is not
clear
Lens have misted up or been
polluted
Clean lens with specialized
equipment
Visible light
image is not
clear
Surrounding environment is
too dark
Provide lighting
There is vapor in front of
visible light or the visible light
is polluted
Clean the front-end of visible
light with specialized equipment
Temperature
measurement
is inaccurate
Set the relevant parameters
for temperature measurement
incorrectly.
Change parameter setting or
restore the default parameters.
Temperaturemeasurement
starts immediately after start-
up
Toensuretemperature
measurement accuracy, we
recommend you to start
temperature measurement 5-10
minutes after start-up
Long time no calibration
Toensureaccuratetemperature
measurement result, we
recommend you to send
back the thermal imager for
calibration once a year.