User Instructions

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9. Troubleshooting
Issue
Possible
Causes
Checks
Solution
No
Power
Adaptor
Check if the
power cord is not
connected or it is
damaged.
Confirm if plugged into
working wall outlet and in
power port in back of the
pump.
No
Suction
Tubing
Check connection
to Collector and
to Pump port(s)
on the front of
the unit.
Confirm connections.
Low
Suction
Tubing
Inspect tubing for
holes or cracks.
Replace tubing if crack is in
the middle of the length.
If cracked near tube ends,
remove end and trim away
damage tube and reinstall
tube end.
Assembly
Error
Check for Loose
assembly of
Collection
Components.
Disassemble and Reassemble.
Take care to tighten the
Membrane Cover.
DuckBill
Valve
Check for
Damage.
Replace Valve if damaged.
Breast
Flange
Check for
Damage. Flange
is completely on
the breast.
Replace if damaged.
Press more firmly against the
breast.
Silicone
Membrane
Check for
Damage.
Replace Membrane if
damaged.
Pain
Too high
suction
Check the suction
level.
Set to the lowest suction
level or consult your lactation
consultant or physician.
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