User's Manual

20
Figure 5-4
6 Troubleshooting and Product Maintenance
This chapter provides answers to the problems that may occur during the use of
product, and introduces some maintenance rules. If you have any questions,
please contact the relevant technical personnel.
6.1 Troubleshooting
Troubles Solution
Unable to turn on
The remaining battery power may be too low to turn on and
operation. Please charge for battery.
If the battery power is too low, it takes about 30 minutes to
charge to light handheld up.
Screen has slow
response
Please make sure battery isn’t in low power. If exclude this
cause, please reset this device.
Screen has no
response.
Please reset this device.
Fail to connect PC
through USB
cable.
Please make sure handheld and PC are turned on before
connecting.
Check if USB cable connected successfully with PC and
handheld Type-C port.
Re-start and re-connect through cable.
A warning
Delete files that are no longer needed.