User's Manual

Common Problems
Problem Solution
The robot cannot be started
•In case of a low battery level, please place the robot on the charging base and align it at the ele ctrode
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automatically after charged for a while)
• If the environment temperature is lower than 0
o
C or higher than 50
o
C, please use it at a temperature of 0-40
o
C
The robot cannot be
charged
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both ends of the power adapter of the charging base are connected well.
•In case of poor contact, please clear the charging base shrapnel and the charging contact on the robot or
push the side brush aside
The robot cannot be
recharged
The robot is too far away from the charging base, please put the robot near the charging base and make
another try
Abnormal behavior Shut down and restart the robot.
Abnormal noise in use
Main brush, side brush or wheel may be twined by foreign matters, please shut down the robot and remove
foreign matters.
Cleaning ability declines or
dust falls out
•The dust box is full, please clear it.
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•The main brush is twined by foreign matters, please clear it
WiFi cannot be connected
•WiFi signal is bad, please ensure is covered by WiFi signal.
•WiFi is connected abnormally, please reset WiFi, download the latest APP and try to reconnect it
•Password is inputted incorrectly.
•The router is available for 5G frequency band, the cleaning robot is available for 2.4G frequency band only
Fixed-time cleaning fails
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Whether the robot
consumes power if it is
always placed on the
charging base
The robot consumes a little power if it is always placed on the charging base and it enables the best
performance of battery.
Whether the robot needs to
be charged for 16h for the
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