User's Manual
Why does my blood
pressure fluctuate
throughout the day?
Is the result the same if
measuring on the right
arm?
Why do I get a different
blood pressure at home
compared to the
hospital?
1. Individual blood pressure
varies multiple times everyday. It
is also affected by the way you tie
your cuff and your measurement
position, so please take the
measurement under the same
conditions.
2.If the person takes medicine,
the pressure will vary more.
3.Wait at least 3 minutes for
another measurement.
The blood pressure is
different even throughout the
day due to weather, emotion,
exercise etc, Also, there is the
“white coat” effect, which means
blood pressure usually
increases in clinical settings.
It is ok for both arms, but
there will be some different
results for different people. We
suggest you measure the same
arm every time.
What you need to pay
attention to when you
measure your blood
pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too
loose.
If the cuff is tied on the upper
arm.
If you feel anxious.
Taking 2-3 deep breaths
before beginning will be better for
measuring.
Advice: Relax yourself for 4-5
minutes until you calm down.
This section includes a list of error messages and
frequently asked questions for problems you may
encounter with your blood pressure monitor. If the
products not operating as you think it should, check here
before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Low
batteries
Error
massage
Display
will not light up.
Batteries are exhausted.
Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Batteries are low.
shows
Unsuccessful pairing.
Check if both the APP and
Bluetooth are on, operate
and send the data again.
E 01 shows
The cuff is not secure.
Readjust the cuff and
relax for a moment
and then measure again.
AC adaptor is inserted
incorrectly.
Insert the AC adaptor
tightly
The display
indicates the
“BAT LO”
message, pauses
for 3 seconds.
The battery icon
shows empty
(does not flash.)
E 02 shows
The cuff is too tight or
the inflation is too fast.
E 03 shows The pressure of the
cuff is excess.
E 10 or
E 11 shows
Movement can affect the
measurement.Relax for a
moment and then
measure again.
E 20 shows The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the arm and then
measure again.
E 21 shows
Relax for a moment and
then measure again.
Measure incorrectly.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
Refasten the cuff and then
measure again.
Refasten the cuff and then
measure again.
The monitor detected
motion,talking or the
pluse is too poor
while measuring.
ABOUT BLOOD PRESSURE TROUBLESHOOTING
1716