User's Manual

13
12
Troubleshooting Troubleshooting
When Data Transmitting ...
Problem Root Cause Solution
Data transmission
failed.
Problem Root Cause Solution
Your feet are too dry.
Abnormal
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
between two recent
measurement.
No display on
LCD when the
device powers on.
CANNOT proceed
to analyze body fat
The device
powers off.
Wipe your feet with a damp
cloth, keeping them slightly damp
when starting measurement.
Batteries not yet installed.
Worn batteries.
Low battery.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Step onto the platform
wearing socks or shoes.
Please keep barefooted during
the measurement, and keep full
contact with the electrodes as
well.
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Bluetooth is OFF.
Turn ON the Bluetooth via
the Settings.
App is OFF.
Press the icon to run your
App.
Out of range of Bluetooth
transmission.
Place your smartphone closer
to the scale.