Manual

33The DrawingBoard VI
Computer Checklist
Is the computer plugged into a live outlet? Did you turn on the com-
puter?
Does the computer work with any of your software? Try one of your
other programs. If the computer has a diagnostic diskette, use it.
Is your software package installed correctly?
If your communications connection is USB, does the USB port work?
If serial, does the serial port work? The only way to test the port
without special equipment is to reinstall something that has worked in
the past and see if it still works.
Have there been any recent electrical storms in your area that may
have damaged your equipment?
Software Checklist
Does the tablet work with some software?
If your tablet currently works with some software packages, you know
that the tablet, USB or serial port, and computer work.
Even if the software package you are trying to install and the software
that is working both support the same tablets, it does not always mean
that you can use the same tablet settings. The output format may be
the same, but the communications protocol, resolution, operating
mode, and data rate may be different. Check your software’s require-
ments.
Call the software manufacturer. Perhaps the software package has a
problem with another component of your system.