User's Guide

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HOME 5000 User Guide
HOME 5000 User Guide
STEP 1. Find the Strongest Signal
1-1. Using an iPhone
Dial *3001#12345#*, then press Call.
1-2. Using an Android
Download the ‘Network Signal info’ from the Google Play store.
After installing, you will be able to view your dB strength.
1-3. Using a Meter
If you have a meter that detects and displays the current signal levels, you can use it.
Distance from Cell Tower
-100
-90
-80
-70
-60
-50 (dBm)
Instructions to fix flashing or solid red.
If you have a good voice signal and fast data speeds even though one or two of LEDs are solid red,
you may continue to use the Signal Booster as it is.
However, if one of the LED’s has flashing or solid red, your voice signal is weak and data speeds are low,
Then follow the troubleshooting steps below.
1. Unplug the Signal Booster’s power adapter.
2. Check if the outside antenna and inside antenna are located a minimum distance of 20 feet
from each other.
3. Plug the Signal Booster into a power source.
4. Check the LED on the Signal Booster. If one or two of the LEDs are still flashing or solid red, then try
moving the inside antenna further away from the outside antenna and repeat steps 1 through 3
to see if the additional distance resolves the problem.
5. If you have any difficulties with installation or troubleshooting the Signal Booster, please contact
our technical support team for assistance (Tel : [phone]).
LED’s Off
1. If none of the LEDs on the Home 5000 Signal booster are lit, verify that the signal booster is connected
properly to the AC/DC power adapter cord and then verify that the power adapter is plugged into a live
AC outlet in the house.
2. Check if there is any damage in the power cable.
3. Check if there is any damage in the Signal Booster’s connector.
Troubleshooting
Installation Guide
Weak signal
Less weak signal
Good signal
Very good signal
Excellent signal