Installation and Operating Instructions

Table Of Contents
Remedy Contact Grundfos or an
authorised service workshop.
In order for the product to
determine the service time,
you must have enabled the
service countdown with
Grundfos GO
Remote: Settings > Service.
8.6 Code 22 (Moisture in motor of pump)
Alarm code 22 is shown on the display.
The alarm symbol on the display turns red and
the pump stops.
Alarm code Moisture in motor of pump is
displayed in Grundfos GO Remote.
Cause Moisture is detected in the motor
of the pump.
Remedy Service is needed on the
pump. Contact Grundfos.
8.7 Code 25 (Wrong configuration)
Alarm code 25 is shown on the display.
The alarm symbol on the display turns red and
the pump stops.
Alarm code Wrong configuration is displayed in
Grundfos GO Remote.
Cause The level control is not
configured correctly.
Remedy Check and adjust the level
control configuration with
Grundfos GO Remote.
Cause The IO terminal is not configured
correctly.
Remedy Select which IO terminal to
change in Grundfos GO
Remote and adjust the
configuration.
Related information
3.6 Configuring the IO terminals using Grundfos GO
Remote
8.8 Code 26 (Contactor shorted)
Alarm code 26 is shown on the display.
The alarm symbol on the display turns red but
the pump's operating mode is unchanged.
Alarm code Contactor shorted is displayed in
Grundfos GO Remote.
Cause
The pump is unable to stop and
the contactor melts due to
overload
Remedy To be confirmed
8.9 Code 48 (Motor is overloaded)
Alarm code 48 is shown on the display.
The alarm symbol on the display turns red and
the pump stops.
Alarm code Motor is overloaded is displayed in
Grundfos GO Remote.
Cause The pump is clogged.
The blockage causes the motor
current to rise, which could damage
the pump.
Remedy Remove the blockage.
Check the pit conditions to
ensure blockage is not
possible again.
Related information
6.15.2 Overload protection
8.10 Code 51 (Blocked)
Alarm code 51 is shown on the display.
The alarm symbol on the display turns red and
the pump stops.
Alarm code Blocked is displayed in Grundfos
GO Remote.
Cause The pump is blocked.
The pump cannot rotate due to a
blockage.
Remedy Dismantle the pump by
removing the pump head, and
remove any blockage or
impurities preventing the pump
from rotating.
Check the water quality to
eliminate the risk of lime
precipitation.
Before dismantling the pump,
drain the system or close the
isolating valves on either side
of the pump. The pumped
liquid may be scalding hot and
under high pressure.
Related information
6.15.4 Setting the motor protection with Grundfos
GO Remote
8.11 Code 57 (Missing water in the
application)
Alarm code 57 is shown on the display.
The alarm symbol on the display turns red and
the pump stops.
Alarm code Dry Run is displayed in Grundfos
GO Remote.
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