United Chargers Portal Connection Guide and User manual
Charger Models acharger.
Device Set Up In this Section: 1. Charger Serial Number 2. Login to acharger.ca 3. Add Device 4. Wi-Fi Configuration 5. Connect Charger To Wi-Fi Network 6.
Charger Serial Number The Serial Number is critical for all Connectivity of the Grizzl-E Smart EV Charger. Before starting, find the Serial number located on the charging label.
Login to acharger.ca Create an Account 1. 2. 3. 4. 5. 6. Go to https://acharger.ca Select the Login button. Select the Sign Up button. Enter your Full Name and Email Address. Create a Username and Password. Select the Register button. Login to Account 1. Select the Login button. 2. Enter Username and Password. 3. Select the Sign In button. Forgot Password 1. Send an email to info@unitedchargers.com. 2.
Add Device Once you have logged on to acharger.ca: 1. Go to the Charging Stations tab. 2. Select the Add button from the top menu. 3. Enter the Charger Serial Number into the Serial Number Field. 4. Select the Create button.
Wi-Fi Configuration Grizzl-E Smart only connects to a 2.4ghz Wi-FI frequency. Ensure your network has a dedicated 2.4ghz WI-Fi band with its own SSID. Before connecting Grizzl-E Smart, check the network frequency in network properties on your PC or Android. For Dual Band 2.4ghz/5ghz Routers, do one of the following: • Use a separate SSID for the 2.4ghz and 5ghz networks — for example, network_name and network_name-5G. If the network already has separate SSIDs use the 2.4ghz one.
Before connecting to the network, check the signal strength of the Wi-Fi: 1. Plug in the charger. Ensure indicator light is alternating Blue and Purple. 2. Open the W-Fi settings on your phone or desktop. 3. Select the network UC_Smart_[ChargerSerial#]. 4. Open the internet browser on your device. 5. Enter the IP address 192.168.4.1 into the browser search bar. 6. A webpage will load select the Show Available Networks button. 7.
Connect Charger To Wi-Fi Network To connect your Grizzl-E Smart to Wi-Fi: 1. 2. 3. 4. 5. 6. 7. Plug in the Charger. Open the Wi-Fi settings on your computer or cell phone. Select the network UC_Smart_[ChargerSerial#]*. Open your browser. Enter the IP address 192.168.4.1 into the browser search bar. A webpage will load. Select the Enter Router Credentials button. Enter the SSID** and Password for your Wi-Fi network. Leave acharger.ca in the Portal URL. 8. Verify that you are connected.
Ensure Device is Connected Charger Type Serial Number Model Number Firmware Version Connection Status Charging Status Public Status After Connecting the device to the Wi-Fi network and adding the device to acharger.ca ensure the device is connected to acharger.ca. The connection status will show red with Connected. If the device shows as Not Connected to the acharger.ca portal try the following steps: • Ensure the Indicator light on the device is alternating between Blue and Light Blue.
Update Charging Station Firmware 1. Ensure the device shows as Connected on acharger.ca. Ensure the charger is not connected to the vehicle. 2. On the Charging Stations tab select the Smart Charging Station. The outline box will appear red when the station is selected. 3. On the selected charger view the Firmware Update button in the top menu. The Firmware Update button will be available and will display the latest firmware version if an update is available.